Airhelp- when flight is Delayed, Cancelled or Overbooked
Interesting concept if it catches on. Could be costly for airlines when consumers know their rights. I suppose more for the leisure customer than those on this Board. Looks like 25% of the claim dollars go to the Airhelp company.
I've been looking into this as United has denied my claim for additional compensation due to a 3.5+ hour delay on a flight from the EU to the US, and found this more recent Wired article that inspires a bit more confidence regarding more difficult cases than a lot of those existing companies that have been mentioned here before. Not sure yet if I'll be utilizing their service, but if my response to United gets denied again, I may just give them a try.
If the airline rejects the claim, AirHelp takes them to court. To date, the tiny startup has been involved in more than 20 court cases and has won nearly all of them. As AirHelp racks up wins in court, it continually sets precedents for future claims its customers will make.
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