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Old Jun 8, 10, 2:47 pm   #1
 
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why do hotels need your credit card when you check in for a fully-prepaid room?

why do hotels need your credit card when you check in for a fully-prepaid room? for example, fully prepaid on hotel's website, priceline, hotwire, or any other travel website.

last week I checked into an airport Hyatt with a $50 AmEx gift card that I got from a CLF lightbulb rebate. Since I had the kids with me on this trip, I asked that PPV, room service and LD phone calls be blocked from the room, which the clerk did without saying anything.

I had no idea how the clerk was able to run an authorization, but she probably punched in only $50, since the card showed $0 available when I went up to the room. The authorization went away and the card had $50 available balance a few days after I checked out of the hotel room. Used up the $50 on groceries a day later.

When I checked out, my bill was zero, since my room had already been prepaid on Priceline for the 4-night stay.

So, what was the point of the hotel asking me for my credit card in the first place?
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Old Jun 8, 10, 2:52 pm   #2
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Old Jun 8, 10, 3:07 pm   #3
 
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Quote:
Originally Posted by steamship View Post
So, what was the point of the hotel asking me for my credit card in the first place?
In case you decided to leave with all the towels, the bedsheets and the television.
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Old Jun 8, 10, 3:26 pm   #4
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There are 2 reasons hotels want your credit card at checkin:

1) Convenience for incidental charges. In addition to room service and in-room movies, you can charge all sorts of things to your room: parking, laundry, restaurant/bar charges, coffee/gift shop purchases. These sorts of things are normal and expected even on a prepaid rate. Collecting everyone's credit card means it's easy and convenient to bill to a room account.

2) Guarantee the hotel will be made whole for any damage/lost items. If you break a lamp, remove the TV, or hang your suit on the fire sprinkler, the hotel has at least a starting point to recover costs.
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