Programs: UA 1K 1MM, FB Plat, AA EXP, SPG Gold, TK Elite, VX Gold
Posts: 464
Quote:
Originally Posted by ExpertFlyer Voice
Yes it sounds like EXP expanded inventory. Also make sure you are searching for AA upgrade inventory segment by segment, if you have connecting flights, as that is the correct way to search for non-EXP expanded AA upgrades.
Programs: UA 1K 1MM, FB Plat, AA EXP, SPG Gold, TK Elite, VX Gold
Posts: 464
Quote:
Originally Posted by ExpertFlyer Voice
Yes it sounds like EXP expanded inventory. Also make sure you are searching for AA upgrade inventory segment by segment, if you have connecting flights, as that is the correct way to search for non-EXP expanded AA upgrades.
So does that mean I need to call and ask AA for EXP expanded inventory sometimes if my upgrade is currently waitlisted?
Programs: AA (current EXP, occasional PLT, 0MM); UA; US; DL
Posts: 4,654
Quote:
Originally Posted by MrJBoy
So does that mean I need to call and ask AA for EXP expanded inventory sometimes if my upgrade is currently waitlisted?
My understanding is that as long as you are recognized as an EXP, that inventory would be available to you automatically.
When I called recently for a flight otherwise unavailable, the EXP agent found a seat but before that also clarified, "Is this for yourself?". So maybe that makes a difference, if an EXP is flying himself or buying for someone else. Not sure of that.
Programs: UA 1K 1MM, FB Plat, AA EXP, SPG Gold, TK Elite, VX Gold
Posts: 464
Quote:
Originally Posted by aktchi
My understanding is that as long as you are recognized as an EXP, that inventory would be available to you automatically.
When I called recently for a flight otherwise unavailable, the EXP agent found a seat but before that also clarified, "Is this for yourself?". So maybe that makes a difference, if an EXP is flying himself or buying for someone else. Not sure of that.
I hope so...
Basically is the upgrade availability from EF for non-EXP members???
Hi everyone. We have a request from a reporter that wants to talk to an EF member that has had success using Flight Alerts to secure an award. The reporter has a tight deadline, so please send an email to customercare@expertflyer.com by tonight with a way of contacting you if you are interested and we will forward it on to the reporter. Thank you for your help!
I hope so...
Basically is the upgrade availability from EF for non-EXP members???
Somen clarification.....
Expanded award and upgrade inventory for EXPs is sometimes available on some flights. There is no guarantee when an EXP requests an award or upgrade that is not shown as available on EF that the EXP will get one by calling AA because they are EXP. My own experience on a variety of routes is less than 30%. YMMV.
Given this, what is shown on EF for AA is valid for all AAdvantage members regardless of status. However, if nothing is shown as available and you are EXP then call AA, just don't expect the inventory to be available. If not, put yourself on a wait list and if/when inventory becomes available AA will execute the request - eventually, maybe. This is why I also set a Flight Alert on EF as well. I had a recent instance where an upgrade request I had wait listed with AA became available and was notified by EF before AA did the upgrade. So I called AA and requested the upgrade and got it as a result of the call. Would I have been upgraded anyway had I not called? Don't know and certainly didn't care to find out.
__________________ 8 Million Miles and counting ........
Today we have released an update that enhances the "View Additional Comments" option of the Flight Status tool to show all of the airline comments for the flight:
Flight Status Search:
Departing on 08/28/12
Flying AF flight 7
Flight Status Depart Location Depart Date Reliability Arrive Location Arrive Date
JFK Scheduled: 08/28/12 7:15 PM CDG Scheduled: 08/29/12 8:35 AM
AF 7 En Route Term: 1 Estimated: 08/28/12 7:39 PM 8% / 58m Term: 2E Estimated: 08/29/12 8:24 AM
Gate: Actual: 08/28/12 7:44 PM Gate: Actual:
Comments:
" DOAF7/28AUG
* OPERATIONAL FLIGHT INFO * AF 7 -1 TU 28AUG
CITY INFO HOUR (LOCAL)
JFK ESTIMATED TIME OF DEPARTURE 1939
LEFT THE GATE 1944
TOOK OFF 2009
ESTIMATED TIME OF ARRIVAL 0830 CDG
* 1A PLANNED FLIGHT INFO * AF 7 -1 TU 28AUG
APT ARR DY DEP DY CLASS/MEAL EQP GRND EFT TTL
JFK 1915 TU PF/BM JCDIZ/MS 388 7:20
O/MS WSAYBM/BM
UKHLQTENRVX/BM
G/BM
CDG 0835 WE 7:20
COMMENTS-
1.JFK CDG - AIRCRAFT OWNER AIR FRANCE
2.JFK CDG - COCKPIT CREW AIR FRANCE
3.JFK CDG - CABIN CREW AIR FRANCE
4.JFK CDG - MEMBER OF SKYTEAM
5.JFK CDG - DEPARTS TERMINAL 1
6.JFK CDG - ARRIVES TERMINAL 2E
7.JFK CDG - 7/ DUTY FREE SALES
8.JFK CDG - 12/ IN-SEAT POWER SOURCE
9.JFK CDG - 15/ IN-SEAT VIDEO PLAYER/LIBRARY
10.JFK CDG - SECURED FLIGHT
11.JFK CDG - ET/ ELECTRONIC TKT CANDIDATE
CONFIGURATION-
388 P 9 J 80 W 38 Y 389
>"
Please let us know if you find any issues, thanks!
TalkBoard Member / Moderator: Alaska Mileage Plan; FlyerTalk Evangelist
Join Date: Mar 2004
Location: MDT / Amtrak: MJY
Programs: UA 1K, AS MVPG, AA, AGR S+, HZ 5*, Nat'l Exec, Costco Exec, NPS Passport
Posts: 15,532
Quote:
Originally Posted by ExpertFlyer Voice
Today we have released an update that enhances the "View Additional Comments" option of the Flight Status tool to show all of the airline comments for the flight:
Flight Status Search:
Departing on 08/28/12
Flying AF flight 7
Flight Status Depart Location Depart Date Reliability Arrive Location Arrive Date
JFK Scheduled: 08/28/12 7:15 PM CDG Scheduled: 08/29/12 8:35 AM
AF 7 En Route Term: 1 Estimated: 08/28/12 7:39 PM 8% / 58m Term: 2E Estimated: 08/29/12 8:24 AM
Gate: Actual: 08/28/12 7:44 PM Gate: Actual:
Comments:
" DOAF7/28AUG
* OPERATIONAL FLIGHT INFO * AF 7 -1 TU 28AUG
CITY INFO HOUR (LOCAL)
JFK ESTIMATED TIME OF DEPARTURE 1939
LEFT THE GATE 1944
TOOK OFF 2009
ESTIMATED TIME OF ARRIVAL 0830 CDG
* 1A PLANNED FLIGHT INFO * AF 7 -1 TU 28AUG
APT ARR DY DEP DY CLASS/MEAL EQP GRND EFT TTL
JFK 1915 TU PF/BM JCDIZ/MS 388 7:20
O/MS WSAYBM/BM
UKHLQTENRVX/BM
G/BM
CDG 0835 WE 7:20
COMMENTS-
1.JFK CDG - AIRCRAFT OWNER AIR FRANCE
2.JFK CDG - COCKPIT CREW AIR FRANCE
3.JFK CDG - CABIN CREW AIR FRANCE
4.JFK CDG - MEMBER OF SKYTEAM
5.JFK CDG - DEPARTS TERMINAL 1
6.JFK CDG - ARRIVES TERMINAL 2E
7.JFK CDG - 7/ DUTY FREE SALES
8.JFK CDG - 12/ IN-SEAT POWER SOURCE
9.JFK CDG - 15/ IN-SEAT VIDEO PLAYER/LIBRARY
10.JFK CDG - SECURED FLIGHT
11.JFK CDG - ET/ ELECTRONIC TKT CANDIDATE
CONFIGURATION-
388 P 9 J 80 W 38 Y 389
>"
Please let us know if you find any issues, thanks!
Cool! This is one of my favorite features of EF, and it's great to see it being expanded! Will definitely have to play around with it.
Programs: AA (EXP), Hilton (Diamond), SPG (lowly Gold)
Posts: 4,310
Quote:
Originally Posted by aktchi
My understanding is that as long as you are recognized as an EXP, that inventory would be available to you automatically.
When I called recently for a flight otherwise unavailable, the EXP agent found a seat but before that also clarified, "Is this for yourself?". So maybe that makes a difference, if an EXP is flying himself or buying for someone else. Not sure of that.
Yes, my understanding is that it definitely makes a difference and that expanded availability only happens for EXPs.
Quote:
Originally Posted by inlanikai
Somen clarification.....
Expanded award and upgrade inventory for EXPs is sometimes available on some flights. There is no guarantee when an EXP requests an award or upgrade that is not shown as available on EF that the EXP will get one by calling AA because they are EXP. My own experience on a variety of routes is less than 30%. YMMV.
Given this, what is shown on EF for AA is valid for all AAdvantage members regardless of status. However, if nothing is shown as available and you are EXP then call AA, just don't expect the inventory to be available.
Just as a note, expanded availability applies to both upgrades and awards. For upgrades, you have to call. For awards, I believe you can check by logging in to aa.com as an EXP and checking award availability.
Quote:
Originally Posted by ExpertFlyer Voice
Today we have released an update that enhances the "View Additional Comments" option of the Flight Status tool to show all of the airline comments for the flight
Programs: AA (EXP), Hilton (Diamond), SPG (lowly Gold)
Posts: 4,310
Quote:
Originally Posted by aktchi
Is it possible to include a few items from search history in each category?
That would be useful for queries that are interesting enough to be repeated a couple times, but perhaps not to be saved (or one just forgot to save).
I've previously suggested a "recent" area that would automatically have the last few queries, where they could be easily repeated (and then saved if desired).
Reporter Interview Request
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