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Old Mar 28, 14, 12:13 pm   #1
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Airhelp- when flight is Delayed, Cancelled or Overbooked

Interesting concept if it catches on. Could be costly for airlines when consumers know their rights. I suppose more for the leisure customer than those on this Board. Looks like 25% of the claim dollars go to the Airhelp company.


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Old Mar 28, 14, 12:23 pm   #2
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There are a ton of services like this... euclaim, skyclaim, etc... they mostly only take the easy/straightforward cases, won't touch anything where weather like snow was involved.
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Old Mar 28, 14, 12:37 pm   #3
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Standard contingent fee stuff. Nothing new and been around for ages. No way do these guys take anything on which you could not easily collect yourself. The tough ones go by the board,
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Old May 9, 14, 9:44 am   #4
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I've been looking into this as United has denied my claim for additional compensation due to a 3.5+ hour delay on a flight from the EU to the US, and found this more recent Wired article that inspires a bit more confidence regarding more difficult cases than a lot of those existing companies that have been mentioned here before. Not sure yet if I'll be utilizing their service, but if my response to United gets denied again, I may just give them a try.

If the airline rejects the claim, AirHelp takes them to court. To date, the tiny startup has been involved in more than 20 court cases and has won nearly all of them. As AirHelp racks up wins in court, it continually sets precedents for future claims its customers will make.
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Old Today, 11:55 am   #5
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I just got an email from airhelp that they are trying to compensate me for a cancelled flight but I did not know whether they are legit or not...
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Old Today, 12:37 pm   #6
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Welcome to FlyerTalk apercele79.

Let's move your query over to the Travel Tools forum. Maybe others there have heard of similar services.

JY1024, TravelBuzz co-moderator
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