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ITA Software Matrix Airfare Search Consolidated Information and Help Thread

Old Jun 4, 2014, 6:07 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: TWA884
ITA Matrix Search: http://matrix.itasoftware.com

You can sometimes see flights, fares and detailed fare rules that may not be reflected on an airline's website. Please read the thread for some tips and tricks, screen shots, etc.

A related thread, ITA-Matrix-PowerTools - Userscript for Orbitz/DL/UA/AA/BA/CZ/IB/LA/LH/LX/TK, discusses a user script which is maintained by fellow flyertalk members to enhance the already powerful Matrix of ITA Software by providing new features and booking links.

Additional details and tips on the use of ITA's advanced routing code feature can be found in the following long-standing Mileage Run Discussion threads:

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ITA Software Matrix Airfare Search Consolidated Information and Help Thread

Old Jun 24, 2015, 11:51 am
  #1051  
 
Join Date: Oct 2006
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It's not just you.
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Old Jun 24, 2015, 11:54 am
  #1052  
 
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Originally Posted by BradnerBoy
It's not just you.
Oh well. It had been working pretty well for me.
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Old Jun 24, 2015, 11:56 am
  #1053  
 
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Originally Posted by cheltzel
Is it just me or is matrix effectively down. Even the simplest search yields an "Internal server error" where all you can do is start over again.
Down for me as well.
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Old Jun 24, 2015, 1:18 pm
  #1054  
 
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Originally Posted by cheltzel
Is it just me or is matrix effectively down. Even the simplest search yields an "Internal server error" where all you can do is start over again.
Seemingly it is back, just did a 4 <==> 3 search successfully.
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Old Jun 24, 2015, 1:19 pm
  #1055  
 
Join Date: Oct 2006
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Originally Posted by hamburgoflyer
Seemingly it is back, just did a 4 <==> 3 search successfully.
It's working for me, as well.
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Old Jun 24, 2015, 4:45 pm
  #1056  
 
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Works like a charm at the moment
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Old Jun 25, 2015, 2:19 am
  #1057  
 
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Lowest available prices now per ITA (in €):
754: Finnair, Cathay combo
767: Qatar
914: Lufthansa

Only if one neglects to check for seat availability does the 536 QR fare appear.
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Old Jun 25, 2015, 6:34 am
  #1058  
 
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I hope you consider also writing to ITA. When I've hit snags with them I have done so, and they seem very appreciative. Without your input, they simply might not know of this particular issue.

Romelle

Last edited by Romelle; Jun 30, 2015 at 5:17 am
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Old Jul 2, 2015, 12:15 pm
  #1059  
 
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Moving this thread to the Travel Tools forum where we have an ITA Help thread.
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Old Jul 3, 2015, 1:14 am
  #1060  
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Originally Posted by Sabasi
Lowest available prices now per ITA (in €):
754: Finnair, Cathay combo
767: Qatar
914: Lufthansa

Only if one neglects to check for seat availability does the 536 QR fare appear.
QR has some very complex married segment availability rules, ITA and others often get it wrong
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Old Jul 8, 2015, 12:05 pm
  #1061  
 
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Expedia only allows flights to be booked up to 330 days in advance, and claims this is because the major distribution systems have the same limitation. However, ITA Matrix shows results beyond that period (and brings up some itineraries I might like to book). What's going on here? Why are flights 330+ days out visible on ITA if they can't yet be booked?
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Old Jul 8, 2015, 12:12 pm
  #1062  
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Originally Posted by go_around
Expedia only allows flights to be booked up to 330 days in advance, and claims this is because the major distribution systems have the same limitation. However, ITA Matrix shows results beyond that period (and brings up some itineraries I might like to book). What's going on here? Why are flights 330+ days out visible on ITA if they can't yet be booked?
Some airlines publishes schedules further in advance. (e.g., BA does 364 days ahead).

However, even though the schedule may be loaded, the availability is sometimes kept closed except for the top fare buckets for a few extra days.

Expedia has obviously decided to cap itself at 330 days to avoid complaints or questions.
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Old Jul 8, 2015, 12:42 pm
  #1063  
 
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Originally Posted by Calchas
Some airlines publishes schedules further in advance. (e.g., BA does 364 days ahead).

However, even though the schedule may be loaded, the availability is sometimes kept closed except for the top fare buckets for a few extra days.

Expedia has obviously decided to cap itself at 330 days to avoid complaints or questions.
Thanks for this.
go_around is offline  
Old Jul 15, 2015, 10:32 am
  #1064  
 
Join Date: Feb 2014
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Code:
Error: SERVICE_UNAVAILABLE
Everyone else seeing this?
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Old Jul 15, 2015, 4:01 pm
  #1065  
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Originally Posted by fligher
Code:
Error: SERVICE_UNAVAILABLE
Everyone else seeing this?
5˝ hours later it seems to be working fine ...
serfty is offline  

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