Go Back   FlyerTalk Forums > Travel&Dining > Travel Tools
Sign in using an external account

Reply
 
Thread Tools Search this Thread
Old Aug 4, 12, 1:02 pm   #16
 
Join Date: Feb 2004
Location: LAX & St John USVI (via STT)
Programs: UA/CO 1K, AA ExecPlat, HHilton DDiamond, Hyatt Diamond, SPG Gold
Posts: 667
Quote:
Originally Posted by Bowgie View Post
This morning I was pounding (manually, no scripts) ITA matrix quickly with rt's JFK-(various Europe cities), and got this message:

"Our systems have detected unusual traffic from your computer network. Please try your request again later.

This page appears when Google automatically detects requests coming from your computer network which appear to be in violation of the Terms of Service. The block will expire shortly after those requests stop.

This traffic may have been sent by malicious software, a browser plug-in, or a script that sends automated requests. If you share your network connection, ask your administrator for help — a different computer using the same IP address may be responsible.

Sometimes you may see this page if you are using advanced terms that robots are known to use, or sending requests very quickly."

Giving ITA a few min of rest allowed me to continue. This kind of sucks. I don't think Google understands that they have some very heavy, but completely legitimate, users.

How annoying! I've seen messages like that on other services, but they are usually are only triggered when they should be-- when some automated tool is harvesting data. They must have set it to be extra sensitive or something. Glad it came back for you.
__________________
Click now for exclusive deals for discounted villas/VRBOs in St. John, USVI:
Last Minute Island Vacation.
pnoeric is offline   Reply With Quote
Old Aug 10, 12, 12:11 pm   #17
 
Join Date: Aug 2012
Programs: UA Mileage Plus
Posts: 33
Matrix seems to have a feature that's maybe not up and running yet? The departure and arrival menus give you and option for airports within different radiuses (radii?) of a city. Can't seem to make it work on my end. It still wants specific airports even if input more than one.

Has anyone gotten that drop down to work before?
TrixieTang is offline   Reply With Quote
Old Aug 11, 12, 6:21 am   #18
c_9
 
Join Date: Feb 2011
Location: YYZ
Programs: Aeroplan 35k Elite
Posts: 358
Quote:
Originally Posted by TrixieTang View Post
Matrix seems to have a feature that's maybe not up and running yet? The departure and arrival menus give you and option for airports within different radiuses (radii?) of a city. Can't seem to make it work on my end. It still wants specific airports even if input more than one.

Has anyone gotten that drop down to work before?
Many times, works just fine. (you mean the "Nearby" link, which brings up a yellow panel, right?) if its not working for you try another browser - you may have anti-scripting software or something similar blocking the correct behaviour.

If that's not it, please type out the precise steps you follow (each click) to help us help you!
c_9 is offline   Reply With Quote
Old Aug 11, 12, 9:11 am   #19
 
Join Date: Aug 2012
Programs: UA Mileage Plus
Posts: 33
Works in Chrome!

But weirdly, it doesn't include even close to all airports. Searching from Baton Rouge, LA doesn't show me BTR, MSY or any other airport in Louisiana. The map tells me the closest airport is IAH. Looks like I really will have to manually input airports!

Can't win 'em all.
TrixieTang is offline   Reply With Quote
Old Aug 11, 12, 12:42 pm   #20
c_9
 
Join Date: Feb 2011
Location: YYZ
Programs: Aeroplan 35k Elite
Posts: 358
Quote:
Originally Posted by TrixieTang View Post
Works in Chrome!

But weirdly, it doesn't include even close to all airports. Searching from Baton Rouge, LA doesn't show me BTR, MSY or any other airport in Louisiana. The map tells me the closest airport is IAH. Looks like I really will have to manually input airports!

Can't win 'em all.
You have to change the search distance. MSY and BTR show up just fine at 75+ km, but I don't know why BTR requires such a distant search. Funny bug!
c_9 is offline   Reply With Quote
Old Aug 11, 12, 5:51 pm   #21
 
Join Date: Aug 2012
Programs: UA Mileage Plus
Posts: 33
Quote:
Originally Posted by c_9 View Post
Funny bug!
Indeed. What I'm doing is a lower radius search by region. Seems to work fine that way.

I'm so American that it annoys me when I'm not often offered instant gratification. I find myself essentially saying- Damnit, machines do my bidding.
TrixieTang is offline   Reply With Quote
Old Aug 12, 12, 5:04 am   #22
Company Representative - ITA Software
 
Join Date: Feb 2006
Location: Cambridge, MA
Posts: 298
Quote:
Originally Posted by TrixieTang View Post
Works in Chrome!

But weirdly, it doesn't include even close to all airports. Searching from Baton Rouge, LA doesn't show me BTR, MSY or any other airport in Louisiana. The map tells me the closest airport is IAH. Looks like I really will have to manually input airports!

Can't win 'em all.
Could you help me reproduce the problem you're seeing?

When I type in "Baton Rouge" the first option it shows me is BTR. MSY shows up at 75 miles (or 150 km) or greater.
__________________
hacker: (n) 2. One who programs enthusiastically (even obsessively)... The Jargon File
ITA Hacker is offline   Reply With Quote
Old Aug 12, 12, 9:42 am   #23
 
Join Date: Aug 2012
Programs: UA Mileage Plus
Posts: 33
Type in Baton Rouge to find nearby airports at a larger radius, like 1000 miles. 1000 mile radius doesn't give you any airports in Louisiana.

I know it sounds crazy, but I'm trying to find the lowest price from any American airport regardless of location.
TrixieTang is offline   Reply With Quote
Old Aug 12, 12, 11:22 am   #24
Company Representative - ITA Software
 
Join Date: Feb 2006
Location: Cambridge, MA
Posts: 298
Quote:
Originally Posted by TrixieTang View Post
Type in Baton Rouge to find nearby airports at a larger radius, like 1000 miles. 1000 mile radius doesn't give you any airports in Louisiana.

I know it sounds crazy, but I'm trying to find the lowest price from any American airport regardless of location.
The "nearby" box only shows the largest airports within the radius. I do still get MSY even with 1000 miles though, it's a large airport in Louisiana.

Unfortunately, our system is not designed to do such a broad query. In fact, the more airports you ask for, the less effort is expended on each one. This means that asking for more airports decreases the likelihood that we'll find the best deal from any particular airport.

My experience is that for international trips, the best pricing is found from major gateway airports. Often the price from small airports is exactly the same, sometimes a bit more, but never a lot less. This also in line with how international fares are usually filed. Have others here had different experiences?
__________________
hacker: (n) 2. One who programs enthusiastically (even obsessively)... The Jargon File
ITA Hacker is offline   Reply With Quote
Old Aug 12, 12, 12:03 pm   #25
 
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K, DJ Plat, Hilton Diamond, SPG/PC Gold, Hertz PC
Posts: 2,375
Quote:
Originally Posted by Scottrick View Post
I agree with c_9. I think the quality of results has decreased noticeably since the Google acquisition. In particular, I often see results that violate fare rules such as connections > 4 hours.
Are you sure they are actually violating the fare rules? >4 hour for a "connection" can be fine under a number of circumstances, such as :
* No flights are available within 4 hours, and that's the next available flight (especially happens overnight)
* It's being priced in as a stopover
* The flights on either side are a different fare, being booked end-on-end.

There's probably more, but those are the obvious ones.
docbert is offline   Reply With Quote
Old Aug 12, 12, 5:58 pm   #26
 
Join Date: Aug 2012
Programs: UA Mileage Plus
Posts: 33
Quote:
Originally Posted by ITA Hacker View Post
My experience is that for international trips, the best pricing is found from major gateway airports. Often the price from small airports is exactly the same, sometimes a bit more, but never a lot less. This also in line with how international fares are usually filed. Have others here had different experiences?
Me, actually. My flight from BTR to SGN three weeks ago was about $200 per paasenger cheaper than it would have been flying out of MSY, despite the next connecting flight being in IAH in both cases. It's likely because of the circumstances- I booked a scant 10 days before departure.

So far, ITA is working really well if I search by region. I found a round trip to SGN for only $865 departing from RIC. I would have never thought to look at RIC.
TrixieTang is offline   Reply With Quote
Old Aug 13, 12, 5:08 am   #27
Company Representative - ITA Software
 
Join Date: Feb 2006
Location: Cambridge, MA
Posts: 298
Quote:
Originally Posted by TrixieTang View Post
Me, actually. My flight from BTR to SGN three weeks ago was about $200 per paasenger cheaper than it would have been flying out of MSY, despite the next connecting flight being in IAH in both cases. It's likely because of the circumstances- I booked a scant 10 days before departure.
Right, I wasn't saying that the price from different airports doesn't vary. My hypothesis in this case would be that the trip starting in IAH is at least as cheap as either one of those other airports.
__________________
hacker: (n) 2. One who programs enthusiastically (even obsessively)... The Jargon File
ITA Hacker is offline   Reply With Quote
Old Aug 31, 12, 2:05 am   #28
 
Join Date: Nov 2009
Location: East Berlin
Posts: 777
I can't get ITA Matrix to work on my iPad. I've tried using it through various browsers on the iPad - Chrome, Apollo, Safari - and every time I search it just reloads the original splash screen, with the fields empty.

The Matrix iPad App is useless. There's no multi-city search option and no option to search for business class fares...

Palmer
Palmer is offline   Reply With Quote
Old Aug 31, 12, 5:13 pm   #29
c_9
 
Join Date: Feb 2011
Location: YYZ
Programs: Aeroplan 35k Elite
Posts: 358
Quote:
Originally Posted by Palmer View Post
I can't get ITA Matrix to work on my iPad. I've tried using it through various browsers on the iPad - Chrome, Apollo, Safari - and every time I search it just reloads the original splash screen, with the fields empty.

The Matrix iPad App is useless. There's no multi-city search option and no option to search for business class fares...

Palmer
The matrix website works perfectly on Safari on my iPad. Maybe it's time for a reboot?
c_9 is offline   Reply With Quote
Old Sep 1, 12, 8:30 am   #30
 
Join Date: Mar 1999
Location: SFO & Italy/Europe
Programs: oneworld emerald (AA EXP 8MM), SPG life plat, HY plat, Esselunga Fėdaty Card
Posts: 9,412
Don't use "/ f xx" as your primary search extension

I lately have noticed what I thought was a HUGE decrease in the quality of the results, which turns out to be a learning experience on which extensions to use.

I was searching MIL-SIN, outbound on 11FEB and return on 15FEB, business class, with advanced routing code "/ f BA" in both segments, and ITA completely missed a return SIN CX BKK BA LHR BA MXP connection than brings the total down from ITA's EUR 3486 to EUR 2551.

The connection in BKK is pretty long (9:15), but even modifying the advanced routing code on the return to "/f BA; maxconnect 720" won't bring out this best solution. "N* BKK N* / f BA; maxconnect 720" won't return anything, and one MUST spoonfeed "N* BKK N* LHR N* / f BA" before it brings the EUR 2551 solution.

It turns out that it's probably an issue isolated to using the "/ f xx" carrier fare extension. Using a "/ alliance oneworld" marketing carrier extension alone will return the EUR 2551 quote rapidly, as it does if you use a "/ alliance oneworld, f BA" or if you use a "BA,CX /f BA".

Lesson learned (and shared): don't start your searches with using "/ f xx" alone, and if you do, always specify the potential carriers (or an alliance) as well!

Incidentally, what I do find a problem is when matrix tells me (when I used "/ f BA") that the lowest cost is EUR 2710, when those itineraries are downgraded from the requested J to W on a 13 hours flight!! Poster definition for junk returns.

Last edited by hillrider; Sep 1, 12 at 8:35 am..
hillrider is offline   Reply With Quote
 
 
Reply

Bookmarks


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off
Forum Jump


All times are GMT -6. The time now is 4:22 am.




SEO by vBSEO ©2011, Crawlability, Inc.