Feb 14, 2015, 12:53 pm
Last edit by: 747FC
The ExpertFlyer support by email is at [email protected]
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
--------------------
Searches currently not working:
To search AA upgrades:
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
--------------------
Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
ExpertFlyer.com Help Desk Thread
Jul 27, 2017, 11:22 am
#1456
Moderator: Information Desk, Women Travelers, FlyerTalk Evangelist
Join Date: Jul 2003
Location: Chicago, IL, USA
Programs: AA Gold
Posts: 15,638
Welcome to FlyerTalk. I'm going to move this thread to our Travel Tools forum, where you'll find more the most members who are familiar with Expert Flyer.
chgoeditor
co-moderator, Info Desk
chgoeditor
co-moderator, Info Desk
Jul 27, 2017, 2:02 pm
#1457
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,937
I have a question about searching expert flyer for award space. If I'm looking for, say, MCO-ATL-ICN and want to ticket the DL segment and the KE segment all through KE (b/c want 5x J on KE flight), where do I look for the segment availability? I'm assuming it is possible that I'd find the DL segment available looking at DL and, perhaps, AF availability, but not KE. And KE availability is lacking on DL in general. I guess the basic question is this: where to search when using two airlines that don't 100% share their availability but are in the same alliance?
In reading the FAQ, it says that one should search the carrier operating the flight. In this case, I'd search DL and KE separately. I see availability. I go to DL and try to pull up the award: no dice. I go to KE and try: no dice. They won't pull that availability from the other carrier in both cases.
Okay, well I did see somewhere that KE won't award ticket mixed DL and KE. But even when I find availability on DL for all segments, I still can't book on KE. Maddening.
In reading the FAQ, it says that one should search the carrier operating the flight. In this case, I'd search DL and KE separately. I see availability. I go to DL and try to pull up the award: no dice. I go to KE and try: no dice. They won't pull that availability from the other carrier in both cases.
Okay, well I did see somewhere that KE won't award ticket mixed DL and KE. But even when I find availability on DL for all segments, I still can't book on KE. Maddening.
Last edited by Stgermainparis; Jul 27, 2017 at 2:21 pm
Jul 27, 2017, 2:36 pm
#1458
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
I have a question about searching expert flyer for award space. If I'm looking for, say, MCO-ATL-ICN and want to ticket the DL segment and the KE segment all through KE (b/c want 5x J on KE flight), where do I look for the segment availability? I'm assuming it is possible that I'd find the DL segment available looking at DL and, perhaps, AF availability, but not KE. And KE availability is lacking on DL in general. I guess the basic question is this: where to search when using two airlines that don't 100% share their availability but are in the same alliance?
In reading the FAQ, it says that one should search the carrier operating the flight. In this case, I'd search DL and KE separately. I see availability. I go to DL and try to pull up the award: no dice. I go to KE and try: no dice. They won't pull that availability from the other carrier in both cases.
Okay, well I did see somewhere that KE won't award ticket mixed DL and KE. But even when I find availability on DL for all segments, I still can't book on KE. Maddening.
In reading the FAQ, it says that one should search the carrier operating the flight. In this case, I'd search DL and KE separately. I see availability. I go to DL and try to pull up the award: no dice. I go to KE and try: no dice. They won't pull that availability from the other carrier in both cases.
Okay, well I did see somewhere that KE won't award ticket mixed DL and KE. But even when I find availability on DL for all segments, I still can't book on KE. Maddening.
Jul 27, 2017, 7:35 pm
#1459
Join Date: Nov 2009
Location: CVG
Programs: DL Diamond, UA Platinum
Posts: 361
Is there a way to force multiple airports in the connection box or to force 3 or more connections? Currently restricted to 1 airport each in the 2 connection input fields
Should mention this is for regular priced tickets in the Flight Availability Section
Should mention this is for regular priced tickets in the Flight Availability Section
Last edited by topcat_dcx; Jul 27, 2017 at 7:40 pm Reason: clarified its regular priced tickets not award
Jul 27, 2017, 9:28 pm
#1460
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
The reservation system accepts either 1 (A-B-C) or 2 (A-B-C-D) connection airports. At this time you can't give it a list of different 1 connection airports to try, if that's what you mean.
Aug 7, 2017, 8:33 pm
#1461
Join Date: Mar 2016
Location: Plymouth, UK
Programs: BAEC Gold
Posts: 1,159
Flight missing from EF "Flight Status"
I wondered if any of you Expert Flyer people could enlighten me on something I have noticed...
I am tracking the BA297 service LHR - ORD to monitor possible cancellation. I went to check on flight status today and the flight is totally missing from the EF status enquiry. It isn't saying scheduled or cancelled but there is no listing for it at all. The flight does have a listing for tomorrow and the day after but not the day after that (EF status only lists 3 days forward anyway).
What do you think is going on there?
I am tracking the BA297 service LHR - ORD to monitor possible cancellation. I went to check on flight status today and the flight is totally missing from the EF status enquiry. It isn't saying scheduled or cancelled but there is no listing for it at all. The flight does have a listing for tomorrow and the day after but not the day after that (EF status only lists 3 days forward anyway).
What do you think is going on there?
Aug 8, 2017, 2:39 pm
#1465
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
To clarify, what we said was that our vendor is not returning information for that flight. As you can see, BA must be having an issue disseminating information for that flight as FlightStats is missing it as well: http://www.flightstats.com/go/Flight...ate=2017-08-08
Aug 11, 2017, 2:42 pm
#1466
Join Date: Dec 2004
Posts: 5,631
Etihad plays strange games on their website such that you see different award availability based on whether your search originates in the US or not.
As a specific example, I am looking for JFK-AUH on 12/18 in J. Searching for that one way on etihad.com yields zero Guest Business award seats, whereas searching for AUH-JFK-AUH (with the AUH-JFK leg on any random date preceding 12/18), shows 6+ Guest Business seats for JFK-AUH on 12/18.
My question is, if I sign up for EF, which of these two availabilities will EF display for the JFK-AUH flight?
As a specific example, I am looking for JFK-AUH on 12/18 in J. Searching for that one way on etihad.com yields zero Guest Business award seats, whereas searching for AUH-JFK-AUH (with the AUH-JFK leg on any random date preceding 12/18), shows 6+ Guest Business seats for JFK-AUH on 12/18.
My question is, if I sign up for EF, which of these two availabilities will EF display for the JFK-AUH flight?
Aug 13, 2017, 1:00 pm
#1468
FlyerTalk Evangelist
Join Date: Mar 2013
Location: London
Posts: 17,007
Aug 13, 2017, 5:47 pm
#1469
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
I should have known it was something so simple. Just used IE and no problem. Its been a while since i logged in but i swear I've used chrome no problem in the past.
Aug 13, 2017, 11:33 pm
#1470
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741