Feb 14, 2015, 12:53 pm
Last edit by: 747FC
The ExpertFlyer support by email is at [email protected]
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
--------------------
Searches currently not working:
To search AA upgrades:
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
--------------------
Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
ExpertFlyer.com Help Desk Thread
Sep 26, 2016, 10:57 pm
#1231
Join Date: May 2007
Location: Chicagoland
Posts: 375
I'm planning to do a Plat Challenge MR to HKG at the end of Oct as inexpensively as possible with Gold status. I know the chances of getting upgraded to Bus are next to none, but I'm trying to increase my chances by doing things like flying red-eyes, weekend dates, etc. I'd like to check the award availability on EF for the flights I'm considering to see if upgrade fares are even available. Going from Coach or Coach+ to Bus, is it C class that I search for or is it any Bus class? Or am I approaching this incorrectly?
Sep 28, 2016, 9:48 pm
#1232
Join Date: May 2007
Location: Chicagoland
Posts: 375
I'm planning to do a Plat Challenge MR to HKG at the end of Oct as inexpensively as possible with Gold status. I know the chances of getting upgraded to Bus are next to none, but I'm trying to increase my chances by doing things like flying red-eyes, weekend dates, etc. I'd like to check the award availability on EF for the flights I'm considering to see if upgrade fares are even available. Going from Coach or Coach+ to Bus, is it C class that I search for or is it any Bus class? Or am I approaching this incorrectly?
Sep 28, 2016, 11:08 pm
#1233
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
I'm planning to do a Plat Challenge MR to HKG at the end of Oct as inexpensively as possible with Gold status. I know the chances of getting upgraded to Bus are next to none, but I'm trying to increase my chances by doing things like flying red-eyes, weekend dates, etc. I'd like to check the award availability on EF for the flights I'm considering to see if upgrade fares are even available. Going from Coach or Coach+ to Bus, is it C class that I search for or is it any Bus class? Or am I approaching this incorrectly?
Sep 29, 2016, 8:56 am
#1234
Join Date: May 2007
Location: Chicagoland
Posts: 375
You didn't mention what airline you are flying, but it sounds like AA. The AA upgrade classes for the cabins are listed here: http://www.expertflyer.com/sessionlessClassList.do Yes it's C for Business and A for First.
Oct 1, 2016, 8:52 pm
#1235
Join Date: May 2007
Location: Chicagoland
Posts: 375
In EduGuide in the "Hidden Fare Buckets" section, there are instructions on how to search for X inventory using the Flight Availability entry screen. I have followed the example and do not see the number of X seats available on the flights listed. I understand that this guide was written a while back. Are there updated instructions somewhere that show how to search for X inventory? Or is it called something else now?
Oct 1, 2016, 11:08 pm
#1236
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
In EduGuide in the "Hidden Fare Buckets" section, there are instructions on how to search for X inventory using the Flight Availability entry screen. I have followed the example and do not see the number of X seats available on the flights listed. I understand that this guide was written a while back. Are there updated instructions somewhere that show how to search for X inventory? Or is it called something else now?
Oct 2, 2016, 1:05 pm
#1237
Join Date: May 2007
Location: Chicagoland
Posts: 375
X/R are no longer published by AA, as such they are not listed in the Award & Upgrade search tool, or on the listing of supported award/upgrade classes on our Help page here: http://www.expertflyer.com/sessionlessClassList.do
Oct 2, 2016, 10:15 pm
#1238
Join Date: Dec 2013
Location: dark side of the moon
Programs: papa card, UA 1K
Posts: 707
Expert flyer voice, I love expert flyer but recently it's been temperamental in not allowing the seat descriptions to appear when hovering the cursor above the seat. I know this is tied to seat guru and it's not an important function of your website however it gets tedious to type the same information into seat guru. BTW I use firefox and safari.
Please advise,
thanks
Please advise,
thanks
Oct 2, 2016, 10:49 pm
#1239
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
Expert flyer voice, I love expert flyer but recently it's been temperamental in not allowing the seat descriptions to appear when hovering the cursor above the seat. I know this is tied to seat guru and it's not an important function of your website however it gets tedious to type the same information into seat guru. BTW I use firefox and safari.
Please advise,
thanks
Please advise,
thanks
Oct 2, 2016, 11:03 pm
#1240
Join Date: Dec 2013
Location: dark side of the moon
Programs: papa card, UA 1K
Posts: 707
OK thanks for your reply,
I was aware that it doesn't match all the time; perhaps I just been unlucky recently as it's been on a number of flights I've looked up, so I thought there may be a technical problem. The example which prompted me to write this post is UA385 EWR-IAH Oct 19th.
Cheers
I was aware that it doesn't match all the time; perhaps I just been unlucky recently as it's been on a number of flights I've looked up, so I thought there may be a technical problem. The example which prompted me to write this post is UA385 EWR-IAH Oct 19th.
Cheers
Oct 3, 2016, 10:29 am
#1241
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
OK thanks for your reply,
I was aware that it doesn't match all the time; perhaps I just been unlucky recently as it's been on a number of flights I've looked up, so I thought there may be a technical problem. The example which prompted me to write this post is UA385 EWR-IAH Oct 19th.
Cheers
I was aware that it doesn't match all the time; perhaps I just been unlucky recently as it's been on a number of flights I've looked up, so I thought there may be a technical problem. The example which prompted me to write this post is UA385 EWR-IAH Oct 19th.
Cheers
Oct 4, 2016, 11:00 am
#1242
Join Date: Dec 2005
Location: Göteborg Sweden
Programs: SPG GOLD / BA GOLD/Club Carlson Gold/AMEX Plat.
Posts: 1,043
Is Expert Flyer down?
Trying to logged in on ExpertFlyer and it doesn't allow me to do so.. It stated that for security reasons I had to complete a Cache. ��
Any idea on what is going on?
Thanks
Any idea on what is going on?
Thanks
Last edited by Flyiboy; Oct 4, 2016 at 11:30 am Reason: I just answered my own question
Oct 14, 2016, 2:12 am
#1243
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,141
I was seeking to set a seat alert for a UA flight I'm taking. EF found it under Flight Availability Results. I then used the icon to find the Seat Map, but it gave me a notice:
"The requested information could not be retrieved or is not available. This is likely due to invalid input criteria or lack of access to the information from the airline. Please revise the search parameters and try again."
I also tried to do a Seat Alert from the menu, but that gave me the same error code.
I checked the UA website and I could find the seat map there.
What gives?
"The requested information could not be retrieved or is not available. This is likely due to invalid input criteria or lack of access to the information from the airline. Please revise the search parameters and try again."
I also tried to do a Seat Alert from the menu, but that gave me the same error code.
I checked the UA website and I could find the seat map there.
What gives?
Oct 14, 2016, 8:42 am
#1244
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
I was seeking to set a seat alert for a UA flight I'm taking. EF found it under Flight Availability Results. I then used the icon to find the Seat Map, but it gave me a notice:
"The requested information could not be retrieved or is not available. This is likely due to invalid input criteria or lack of access to the information from the airline. Please revise the search parameters and try again."
I also tried to do a Seat Alert from the menu, but that gave me the same error code.
I checked the UA website and I could find the seat map there.
What gives?
"The requested information could not be retrieved or is not available. This is likely due to invalid input criteria or lack of access to the information from the airline. Please revise the search parameters and try again."
I also tried to do a Seat Alert from the menu, but that gave me the same error code.
I checked the UA website and I could find the seat map there.
What gives?
Oct 14, 2016, 10:55 am
#1245
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,141
Since you didn't post the flight information we can't help you. Please email the specifics to [email protected]