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FlyerTalk Forums Thread Wiki: Award booking services - a list and some reviews
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Award booking services (alphabetical):


  • Award Advocate: Domestic $75 p/p International $100 p/p, no additional charge for last minute. Also 10% discount for families traveling with children
  • Award Booking Service: $125/person
  • AwardButler: Award Search: $79 for up to two passengers. Booking starting at $129 for first two passengers.
  • Awarding Canada: Specializing in awards for Canadians, but with expertise available for anyone, worldwide. $125CAD (PP) for the first two passengers, $75CAD for every passenger thereafter.
  • Award Planners: One way $99, additional person $49; Round trip $149, additional person $99; Multi City $199 additional person $99.
  • Award Travel Consulting: Award Search: $150/person | Booking ticket: $75/itinerary; changes: new trip
  • Awardmagic $139 per person or $249 per person for RTW trips
  • Awards & Travel: (iqbalt from FT) $100 for the first person; $50 for additional personnel. Explorer and RTW awards will be $200/ per person.
  • Book Your Award (Gary Leff/View From The Wing): Booking: $150 per person; changes: $75 per one-way
  • BoundlessMiles (Dominik Żmuda/Travelling the World): Booking: $50 USD per passenger, $25 change/cancellation fee per passenger
  • Easy Award Booking (Alexisonsmith/Award Booking Service): Award Booking: $99 per person and friendly travel consultant. Helps with flights as well as destinations and hotels!
  • First Class and Beyond "Concierge-style" bookings for $250/person (and up). Fee is based on the value of the retail ticket. Phone calls encouraged.
  • Flightfox Consultative flight searching; fees start at $98
  • iflywithmiles.com (Mike/Melissa): 150 USD first person, 85 for additional person on same itin. Change fees vary.
  • Luxury Travel Consulting (Jasper2009 on Flyertalk): $150 per person per ticket (discounted fee for additional pax and itineraries wholly within NA)
  • Juicy Miles (Adam/Point Me to the Plane): Booking: $125 per person; changes: included within reason
  • MilesConcierge: (callmedtop on FT) "High-touch" award bookings, emphasizing personalized engagement for every customer. $125 for first passenger, $100 for each additional.
  • MilesElite: $99 for award search and $149 for award search and booking.
  • Miles Momma Booking Services Airline Booking: $150 up to 2 passengers. $25 additional passengers. Hotel Booking: $100 for up to 3 hotels.
  • MileValue Award Booking Service (Scott Grimmer): Booking: $125 per person per award; changes: $79 per person
  • PMM Travel Consulting (Miguel R. Quinones/AwardWallet Blog): Booking: $125 per passenger for the first two passengers, $99 for each additional passenger. Also provide credit card advice and travel planning services. All major credit cards accepted.
  • PointsPros (Ben Schlappig/One Mile At A Time): Booking: $200 first passenger, $100 each additional passenger; changes: "a nominal fee"
  • Reward Flyer: Free service as long as you apply for credit cards through their site.
  • Shrewd Travel: (skyvanman on FT) Booking: $250 per person; changes: varies; Available via phone or e-mail or even FT PM.
  • SFO777.com (SFO777 on FT) Booking: $200 first passenger, $100 each additional passenger; change fees vary
  • The Points Jet Setter $150 for the first passenger and $75 per each additional passenger
  • Upgrd Awards (MatthewLAX on FT, Live and Let's Fly blog) $150 first passenger, $100 each additional passenger; changes $75 but can vary
  • zainman, FT member since 2009, offers his consultant services for $ as well

Note: This list is not an endorsement of any particular award booking service; please do your research and read this thread. See the FT Disclaimers for disclaimer of responsibility for use of these services, etc. Please add other services and options you know about to this wiki. Also, please post any personal experiences you may have with any of these services in this thread.
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Old Mar 25, 12, 6:20 am   #61
  
Join Date: Jan 2012
Posts: 16
I have slowly been looking at a mini RTW using the tools available (KVS, etc). The big problem is that I need three award tics, in business. I know, not an easy thing especially since we do not want to fly separately.

I don't want to go into detail of our route but was wondering if any of these consulting firms have success with the 3+ seat senerios. I would certainly think it could be money well spent if they had the expertise to carry it out.
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Old Mar 25, 12, 6:53 am   #62
  
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Location: BWU
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I can see if I can help if you shoot me the details.
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Old May 7, 12, 1:10 am   #63
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MatthewLAX - www.awardexpert.com

I've helped many of you already on FT and I look forward to helping many more of you in the coming days, months, and years.
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Old May 7, 12, 3:14 am   #64
  
Join Date: Sep 2009
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Quote:
Originally Posted by MatthewLAX View Post
MatthewLAX - www.awardexpert.com

I've helped many of you already on FT and I look forward to helping many more of you in the coming days, months, and years.
Updated
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Old May 8, 12, 7:49 pm   #65
  
Join Date: Aug 2011
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I contacted Gleff on March 27th. He said he'd put me in contact with his 'associate', Steve Belkin. Either one of us has herpes and they are avoiding contact, or they don't want/need the biz - no further communications.
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Old Jul 3, 12, 4:08 am   #66
  
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Quote:
Originally Posted by udaykiran82 View Post
one more i found recently when searching but haven't used any of them yet..

http://crankyflier.com/
OP updated with better link, however see the warning;

http://crankyconcierge.com/ (Word of warning: contrary to other services this require full pre payment)
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Old Aug 22, 12, 5:30 pm   #67
  
Join Date: Jul 2011
Posts: 13
Award booking companies

I am looking for the name of some reputable award booking companies. I know there are a few out there but were wondering have anyone used these services and if so who do you recommend.

I am looking for an award booking to Tahiti in June of 2013 and was looking for some help with doing the booking with miles. I am a newbie and it was recommended to try out one of these services.

The only company i am aware of is points pros which i contacted and we were doing good by email then all of a sudden no contact what so ever for over a week and multiple emails. So i am now looking to give my money and service to someone else.

Thanks
Brad
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Old Aug 22, 12, 6:11 pm   #68
  
Join Date: Nov 2008
Location: HNL
Posts: 781
I've never used a service myself as i enjoy making my own award bookings too much I can't make a recommendation. To get you started, heres a thread with a listing of options.

http://www.flyertalk.com/forum/trave...ices-list.html

I'll send this off to the travel tools forum for further discussion.
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Old Aug 22, 12, 6:37 pm   #69
  
Join Date: Aug 2008
Posts: 348
Interestingly one of the bloggers just blogged about this subject yesterday: The Frequent Miler, boarding area . com. Folks added their comments/experiences/recommendations -- here's one:

Scott says:
August 21, 2012 at 5:29 pm
When I couldn’t find award space for a trip I had been planning, I contacted Ben(lucky) from pointspros to book an award for me. He initially got back to my request very quickly and told me i’d hear back from him with several options within 24 hours. that was the last i heard from him as I never did receive a reply after that.
I then contacted gary leff of view from the wing blog. within 2 days of initial contact, I had an itinerary on hold, in my preferred dates, ready to book. I was extremely happy with the service provided to me and will go back if I need to make another booking.
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Old Oct 1, 12, 7:02 pm   #70
  
Join Date: Jul 2009
Location: Miami
Programs: AA EXP
Posts: 40
Pay for help booking award tickets

Does anyone know of a "pay for" service for assistance in routing and booking award tickets... Lucky Ben used to be the BEST at it but I don't think he is doing it anymore. Unfortunately, I just don't have the time to scour the sites to determine best routes and values. Thanks for the recs, FT!!!
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Old Oct 1, 12, 7:19 pm   #71
  
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Posts: 582
I'm a regular reader of Gary Leff's blog....he's a very savvy guy.

I haven't used his booking service, but If I were to do so, he would be my first call

http://www.bookyouraward.com/
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Old Oct 1, 12, 7:56 pm   #72
  
Join Date: Nov 2008
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The following thread has a list:

http://www.flyertalk.com/forum/trave...ices-list.html

Moving this over to the Travel Tools forum for further discussion.
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Old Oct 2, 12, 7:49 am   #73
  
Join Date: May 2008
Location: PHL (kinda, no airport is really close)
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I wanted to share a thought. 9 months ago when I decided to ramp up my mileage collection, I thought I'd have to use one of these services because yes, the search process was daunting. However, since then I've learned an awful lot, and now feel competent to do it myself. You need to read FT and know the nuances, you need a search tool like Expert Flyer or KVS, and you need some patience.

I'm not at all putting down the use of paid help, if you don't care to go through the learning process it can definitely be worthwhile, and if you only book tickets occasionally and/or have miles on multiple alliances such that you'd have to learn the search-and-destroy, er sorry, search-and-book procedure for multiple alliances, it's likewise a better decision to pay than to learn yourself. I found the learning process informative.

Another thing is, I don't know how the paid services work, but I assume they limit you in terms of tradeoffs of time and routing. I just booked a trip for my wife. I assume you can tell an award service "I have miles on Skyteam and Star Alliance, I want to go on these dates, I have this much flexibility, and I want this class of service." When I booked the trip for my wife I had a huge number of tradeoffs. Book now on a decent routing or wait for an ideal one. Book with Star Alliance miles, which are the easiest to use, or Skyteam, which are the hardest, and save the *A miles for later. How much better is business class on the A380 than on the 777? Leave at 7AM and connect once, or leave at 11AM and connect twice? Not to mention that I didn't have enough USAir points to book a certain trip I had my eye on, but was expecting some to post shortly, and then just saw a promotion that allowed me to buy the last points I needed. If you can do it yourself, you will have a lot more flexibility.

Again, I am no way criticizing the decision to use a paid booking service.
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Old Oct 3, 12, 3:25 pm   #74
  
Join Date: Aug 2008
Posts: 348
Scott at milevalue.com just did a great job booking two business seats to Morocco for me. Within 24 hours he came up with several options that met my criteria. Then he booked the ones I selected, and re-booked when I changed my mind. There were many details that he brought to my attention, and he answered all my questions. He was friendly, professional and knowledgeable. I am so happy -- I could never have found these flights myself. His price was very reasonable and well worth it - $149 for two tickets on the same itinerary.
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Old Oct 4, 12, 4:06 am   #75
  
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Quote:
Originally Posted by GoGreen View Post
Scott at milevalue.com just did a great job booking two business seats to Morocco for me. Within 24 hours he came up with several options that met my criteria. Then he booked the ones I selected, and re-booked when I changed my mind. There were many details that he brought to my attention, and he answered all my questions. He was friendly, professional and knowledgeable. I am so happy -- I could never have found these flights myself. His price was very reasonable and well worth it - $149 for two tickets on the same itinerary.
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