Go Back   FlyerTalk Forums > Travel&Dining > Travel Tools
Sign in using an external account

    Hide Wikipost
Old Aug 30, 14, 10:30 pm   -   Wikipost
FlyerTalk Forums Thread Wiki: Award booking services - a list and some reviews
Please read: this is a community-maintained wiki post containing the most important information from this thread.
 
Last edit by: iqbalt80
Wikipost instructions: signed in members can minimize or maximize Wikipost by clicking on [-] or [+] box upper right of post; members with 90 posts can edit this Wikipost to update.

Award booking services (alphabetical):

  • Awards & Travel: $100 for the first person; $50 for additional personnel. Explorer and RTW awards will be $200/ per person.
  • Award Advocate: Domestic $75 p/p International $100 p/p, no additional charge for last minute
  • Award Booking Service: $100/person
  • Award Travel Consulting: Award Search: $100/person | Booking ticket: $50/itinerary; changes: new trip
  • Awardmagic $139 per person or $249 per person for RTW trips
  • Book it with Miles $99 first passenger, $49 additional. Chat immediately with an expert.
  • Book Your Award (Gary Leff/View From The Wing): Booking: $150 per person; changes: $75 per one-way
  • Easy Award Booking (Alexisonsmith/Canadian award booking service): Booking: $99 CAD per person
  • First Class and Beyond "Concierge-style" bookings for $250/person (and up). Fee is based on the value of the retail ticket. Phone calls encouraged.
  • Flightfox Consultative flight searching; fees start at $99
  • Juicy Miles (Adam/Point Me to the Plane): Booking: $125 per person; changes: included within reason
  • MilesElite: $99 for award search and $149 for award search and booking.
  • Miles Momma Booking Services Airline Booking: $150 up to 2 passengers. $25 additional passengers. Hotel Booking: $100 for up to 3 hotels.
  • MileValue Award Booking Service (Scott Grimmer): Booking: $125 per person; changes: $79 per; Explorer Award/RTW Award: $250 per person
  • PMM Travel Consulting (Miguel Quiñones): Booking: $125 per passenger for the first two passengers, $89 for each additional passenger. Also provides travel planning services. All major credit cards accepted.
  • PointsPros (Ben Schlappig/One Mile At A Time): Booking: $200 first passenger, $100 each additional passenger; changes: "a nominal fee"
  • Reward Flyer: Free service as long as you apply for credit cards through their site.
  • Shrewd Travel: (Sylvania on FT) Booking: $250 per person; changes: unknown
  • SFO777.com (SFO777 on FT) Booking: $200 first passenger, $100 each additional passenger; change fees vary
  • UpgradeGuru (chanp on FT) $150 first passenger, $75 each additional passenger; changes small fee
  • Upgrd Awards (MatthewLAX on FT, Live and Let's Fly blog) $150 first passenger, $100 each additional passenger; changes $75 but can vary
    zainman, FT member since 2009, offers his consultant services for $ as well

Note: This list is not an endorsement of any particular award booking service; please do your research and read this thread. See the FT Disclaimers for disclaimer of responsibility for use of these services, etc. Please add other services and options you know about to this wiki. Also, please post any personal experiences you may have with any of these services in this thread.

Print Wikipost

Reply
 
Thread Tools Search this Thread
Old Jan 5, 12, 3:59 pm   #31
 
Join Date: Oct 2009
Location: IAH
Posts: 189
one more i found recently when searching but haven't used any of them yet..

http://crankyflier.com/
udaykiran82 is offline   Reply With Quote
Old Jan 5, 12, 6:00 pm   #32
 
Join Date: Dec 2009
Posts: 4,494
10 years ago!? Did you account for inflation?

My service is that you don't pay if I can't find you anything.
belfordrocks is offline   Reply With Quote
Old Jan 5, 12, 10:13 pm   #33
 
Join Date: Dec 2006
Location: PHL
Programs: US Chairman, SPG PLT, Marriott PLT, and most of the airline programs
Posts: 1,174
Quote:
Originally Posted by travelkid View Post
Worth noting is that several dont publish their contact mail, and you have to use a form. This to me is inconvenient.
I prefer not to have my e-mail published on the website simply to prevent automated bots from filling my inbox with spam. If it is really an issue for people, maybe I will reconsider. Either way though, simply drop me a PM or fill out the form, and I will be happy to reply with my e-mail.

Quote:
Originally Posted by jcmitchell21 View Post
i like your site, but the blog hasn't been active in months
Thanks! Yes, I am working on getting it back up and running. Look for a new post coming this weekend.
__________________
Maximizing Miles
doctor15 is offline   Reply With Quote
Old Jan 6, 12, 5:59 am   #34
 
Join Date: Sep 2009
Programs: Gold, plat, diamond and more
Posts: 3,364
Quote:
Originally Posted by doctor15 View Post
I prefer not to have my e-mail published on the website simply to prevent automated bots from filling my inbox with spam. If it is really an issue for people, maybe I will reconsider. Either way though, simply drop me a PM or fill out the form, and I will be happy to reply with my e-mail.
You could use this format; award at travel.com

In any case many prefer using their mail client, which also keeps a copy in the sent box.
__________________
Just say yes
travelkid is offline   Reply With Quote
Old Jan 6, 12, 7:29 am   #35
 
Join Date: Sep 2009
Programs: *G, SPG, OW Sapphire
Posts: 2,563
Quote:
Originally Posted by doctor15 View Post
I prefer not to have my e-mail published on the website simply to prevent automated bots from filling my inbox with spam. If it is really an issue for people, maybe I will reconsider. Either way though, simply drop me a PM or fill out the form, and I will be happy to reply with my e-mail.



Thanks! Yes, I am working on getting it back up and running. Look for a new post coming this weekend.
I worry about this as well. One way to at least limit the exposure is to encode the email address. Something like this http://www.wbwip.com/wbw/emailencoder.html

You can see an example of it on my website (view the page source code).

Quote:
Originally Posted by travelkid View Post
You could use this format; award at travel.com

In any case many prefer using their mail client, which also keeps a copy in the sent box.
I've added mine--see link below-- thanks for the feedback!

Last edited by philemer; Jan 9, 12 at 8:20 am. Reason: removed comm. link
johndeere19 is offline   Reply With Quote
Old Jan 6, 12, 8:14 am   #36
FlyerTalk Evangelist
 
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, A3 Gold, MR/SPG/PC Gold, HH Diamond, Nat ExecElite
Posts: 31,465
Quote:
Originally Posted by ckpeter View Post
Out of curiosity, was it a prepaid type of consultation, or was it contingent on acceptable itinerary found? Did you talk to the consultant about what you already found, or did you wait to hear from them?
I don't recall the specifics, but I believe the $49 was contingent on them finding an acceptable itinerary. That is, if they had totally struck out, I wouldn't have had to pay. But since I knew in advance they wouldn't totally strike out, I knew I'd be paying the $49.

Quote:
Also, before you engaged them, how much time do you estimate yourself having spent to find the same routing that they did?
Maybe an hour or so...

Quote:
I imagine that's part of the pricing situation with these kinds of consultations. The consultant has to average his work complexity - if everyone booked the easy trips themselves and only come to the consultant for the extremely complex trips, the cost (and price) will have to be well north of $200 - $400, instead of just $49.
To pay $200+, I'd probably want someone who could not only execute the reservations for air/hotel but who also had solid local knowledge of my destination. For that kind of money, I'd want them to book local reputable guides/drivers and that kind of thing. In fact, I'd probably pay more for the local knowledge...even if they weren't any better than I am at using award searching tools.

Quote:
Originally Posted by belfordrocks View Post
10 years ago!? Did you account for inflation?

My service is that you don't pay if I can't find you anything.
I am fairly sure my agent was U.S.-based, so I guess that'd be about $62 in 2011 dollars. Like I said, I was fine with it in the end since it gave me peace of mind that I had indeed achieved the optimal itinerary. And the agent *did* make the phone calls to place the reservations on hold and get the seat assignments with several airlines: I only had to make the two calls to actually issue the awards from my accounts.

Tonight I'll go looking through my old emails to see if I can find out any further details...and also maybe figure out if this agency is still in business.
pinniped is offline   Reply With Quote
Old Jan 6, 12, 12:50 pm   #37
A FlyerTalk Posting Legend
 
Join Date: Apr 2001
Location: NYC
Posts: 61,320
Quote:
Originally Posted by belfordrocks View Post
My service is that you don't pay if I can't find you anything.
Mine, too. No special website for the bookings (I get enough business through referrals without it) but contact info is, among other places, in first link below in my signature line.

Quote:
Originally Posted by pinniped View Post
To pay $200+, I'd probably want someone who could not only execute the reservations for air/hotel but who also had solid local knowledge of my destination. For that kind of money, I'd want them to book local reputable guides/drivers and that kind of thing. In fact, I'd probably pay more for the local knowledge...even if they weren't any better than I am at using award searching tools.
Honestly, that's not really all that much to be paying for what is effectively travel agent services. Unless you're also willing to let them handle all the bookings and take a commission on that work, the $200 is likely not worth it based on the hourly.

Last edited by philemer; Jan 10, 12 at 2:14 pm.
sbm12 is offline   Reply With Quote
Old Jan 6, 12, 5:37 pm   #38
cnn
 
Join Date: Jan 2009
Posts: 90
Quote:
Originally Posted by belfordrocks View Post
My website now has a new URL-
Hello there,
If there are more than 1 person on the SAME itinerary do you still charge $90/person for complete booking that itinerary? Thanks

Last edited by philemer; Jan 9, 12 at 8:22 am. Reason: comm. link removed from quote
cnn is offline   Reply With Quote
Old Jan 7, 12, 6:15 am   #39
 
Join Date: Sep 2009
Programs: Gold, plat, diamond and more
Posts: 3,364
Quote:
Originally Posted by sbm12 View Post
Mine, too. No special website for the bookings (I get enough business through referrals without it) but contact info is, among other places,[/url].
Thx, OP updated.

For the sake of the master list I hope to have an as complete list as possible.

You and others, especially of the long time runners, have enough clients - as we all know its time consuming as well.

Gleff sent me a very polite reply as well, point also being that they are happy to let new people develop their service, as they already have their market.

Prime market is in any case outside FT.
__________________
Just say yes

Last edited by philemer; Jan 9, 12 at 8:23 am. Reason: quoted comm. link removed
travelkid is offline   Reply With Quote
Old Jan 7, 12, 7:53 am   #40
 
Join Date: Dec 2006
Location: PHL
Programs: US Chairman, SPG PLT, Marriott PLT, and most of the airline programs
Posts: 1,174
Quote:
Originally Posted by johndeere19 View Post
I worry about this as well. One way to at least limit the exposure is to encode the email address.
Thanks for the suggestion! I have added my e-mail address for anyone who prefers that method of contact.


Quote:
Originally Posted by ckpeter View Post
Please do report back.

I have always wonder what goes on when an consultant engages with a client to help with an award trip. Do they talk on the phone? Do they email back-and-forth? Do they finish within a day or two (successful or not), or do they work with the client longer-term to secure and optimize the redemption?
I do frequent searches over a period of a few days after being contacted until I find a reasonable option which the client is satisfied with and book that. Once it is booked I generally do keep an eye on a few key flights with occasional searches to see if something better opens up.

If I don't find anything reasonable, I do not charge the client. Otherwise I would have no incentive to look for some of the more crazy routings!
__________________
Maximizing Miles
doctor15 is offline   Reply With Quote
Old Jan 8, 12, 7:35 pm   #41
 
Join Date: Nov 2008
Location: Scottsdale, AZ
Programs: USAirways CP
Posts: 695
Quote:
Originally Posted by johndeere19 View Post
I'm glad you enjoyed your trip...hopefully we'll get to see some pictures of you in the BKK Thai Airways First Class lounge soon! To clarify, we charge $100/person to put together an itinerary and $50/itinerary to call in and book. We have a full explanation (along with a picture taken in TK first class suites with wine and canapes ) available at --

I tried contacting Ben but got someone who was working with him (Ben was on the road) and unfortunately he wasn't too helpful and could only find me business class seats so I tried awardtravelconsulting and he was much more capable of finding the seats I wanted.

In the past I used Cranky Concierge who found the seats but I did the booking myself. Now I'm fairly knowledgeable to do this myself but sometimes you just don't have the time to do so and it is nice to have a resource willing and able to do it for you. awardtravelconsulting.com did a nice job for me in finding seats others said weren't available and I would definitely use them again.

Last edited by philemer; Jan 9, 12 at 8:24 am. Reason: quoted comm. link removed
richinaz is offline   Reply With Quote
Old Jan 8, 12, 7:57 pm   #42
 
Join Date: Nov 2006
Location: LAX
Posts: 2,063
Regarding Awardtravelingconsultant, I already know what my itinerary is and approximately what days I want. Would this cost me the $100 per person plus the additional $50 for having them call the Airline to book?

I need help to book for December 2012 to January 2013: LAX to SGN, PNH to LAX , first class and if nothing available, biz class

I have 190k U.S. Airways and 150k Delta . I have miles in United but need it for other trips.

Who is the best award booking services for this? And do I only pay if the booking is confirmed or do I pay for them trying?

What kind of information would any award booking services require from me? (eg- mileage number ....)

Thanks
metoo is offline   Reply With Quote
Old Jan 9, 12, 7:32 am   #43
 
Join Date: Sep 2009
Programs: *G, SPG, OW Sapphire
Posts: 2,563
Quote:
Originally Posted by richinaz View Post

I tried contacting Ben but got someone who was working with him (Ben was on the road) and unfortunately he wasn't too helpful and could only find me business class seats so I tried awardtravelconsulting and he was much more capable of finding the seats I wanted.

In the past I used Cranky Concierge who found the seats but I did the booking myself. Now I'm fairly knowledgeable to do this myself but sometimes you just don't have the time to do so and it is nice to have a resource willing and able to do it for you. awardtravelconsulting.com did a nice job for me in finding seats others said weren't available and I would definitely use them again.
Thanks for the kind words richinaz!

Quote:
Originally Posted by metoo View Post
Regarding Awardtravelingconsultant, I already know what my itinerary is and approximately what days I want. Would this cost me the $100 per person plus the additional $50 for having them call the Airline to book?

I need help to book for December 2012 to January 2013: LAX to SGN, PNH to LAX , first class and if nothing available, biz class

I have 190k U.S. Airways and 150k Delta . I have miles in United but need it for other trips.

Who is the best award booking services for this? And do I only pay if the booking is confirmed or do I pay for them trying?

What kind of information would any award booking services require from me? (eg- mileage number ....)

Thanks
metoo, yes we charge a flat fee of $100/person on a single itinerary and a separate $50/itinerary to call in and book. This covers the cost of working with you to find award availability, ensuring that it works for you, and (with the $50 supplement) booking it for you.

I wouldn't recommend choosing anyone that takes money upfront. We (and based on my knowledge, I would say the majority of other legitimate award travel services) only charge when we book something.

If you would like us to handle everything from start to finish, we would need information such as:
full name as it appears on passport
date of birth
sex
mileage account number
address/phone/email on account
credit card information (for paying taxes and fees, only needed when we settle on an itinerary)

If you'd like, you can email us -from link below-and we'll get started ASAP.

Last edited by philemer; Jan 9, 12 at 8:25 am. Reason: comm. link removed
johndeere19 is offline   Reply With Quote
Old Jan 9, 12, 8:15 am   #44
Moderator: MilesBuzz, Credit Card Programs, & Chase Ultimate Rewards
 
Join Date: Aug 2002
Location: Anywhere a good micro brew is served!!
Programs: Hilton Gold; Club Carlson Gold; IHG & Hyatt Platinum;
Posts: 6,834
We are not going to allow folks to run their booking businesses on this, or any other, FT threads. You may have a signature link to your business BUT no links are permitted in the body of your posts. See Rules here: http://www.flyertalk.com/help/rules.php

Please conduct your business off-FT. We will delete all inappropriate posts/links.

Thanks,
Your MB mods
__________________
Go Vikings!

Last edited by philemer; Jan 9, 12 at 8:27 am.
philemer is offline   Reply With Quote
Old Jan 9, 12, 12:04 pm   #45
FlyerTalk Evangelist
 
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, A3 Gold, MR/SPG/PC Gold, HH Diamond, Nat ExecElite
Posts: 31,465
Quote:
Originally Posted by sbm12 View Post
Honestly, that's not really all that much to be paying for what is effectively travel agent services. Unless you're also willing to let them handle all the bookings and take a commission on that work, the $200 is likely not worth it based on the hourly.
I guess my point is that a travel agent doesn't add any value to me for airlines and hotels - except perhaps if we're talking about boutiques or B&B's that the agent knows very well. In fact, I've had cases where I used a 3rd party agent and then had problems changing, canceling, viewing, or otherwise managing a reservation directly with an airline or hotel. The involvement of the TA actually injected problems into the situation.

My other point was that I would pay for something that a human travel agent can still bring to the table in 2011: ridiculously good local knowledge that can effectively "curate" the gigabytes of review information on the Internet and in guidebooks. So yes, I would let them handle all of those bookings and make commissions on that...

Later this year, I'll have a few days in each of Mumbai, Delhi, and Kathmandu. I know little about any of those cities or regions. I will probably sniff around, do some of my own research, but may end up finding a travel agent who really knows how to plan activities in each one. My hunch is that I'll book some things through the agent - drivers, guides, etc. - and they'll make commission that way.
pinniped is offline   Reply With Quote
 
 
Reply

Bookmarks


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off
Forum Jump


All times are GMT -6. The time now is 7:54 am.