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FlyerTalk Forums Thread Wiki: Award booking services - a list and some reviews
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Award booking services (alphabetical):


  • Award Advocate: Domestic $75 p/p International $100 p/p, no additional charge for last minute. Also 10% discount for families traveling with children
  • Award Booking Service: $125/person
  • AwardButler: Award Search: $79 for up to two passengers. Booking starting at $129 for first two passengers. (Appears to require purchase in advance)
  • Awarding Canada: Specializing in awards for Canadians, but with expertise available for anyone, worldwide. $125CAD (PP) for the first two passengers, $75CAD for every passenger thereafter.
  • AwardChaser: Searches availability starting at $99, free to search, you only have to pay once they find availability
  • Award Planners: One way $99, additional person $49; Round trip $149, additional person $99; Multi City $199 additional person $99.
  • Award Travel Consulting: Award Search: $150/person | Booking ticket: $75/itinerary; changes: new trip
  • Awardmagic $139 per person or $249 per person for RTW trips
  • Awards & Travel: (iqbalt from FT) $100 for the first person; $50 for additional personnel. Explorer and RTW awards will be $200/ per person.
  • Book Your Award (Gary Leff/View From The Wing): Booking: $150 per person; changes: $75 per one-way
  • BoundlessMiles (Dominik Żmuda/Travelling the World): Booking: $50 USD per passenger, $25 change/cancellation fee per passenger
  • First Class and Beyond "Concierge-style" bookings for $250/person (and up). Fee is based on the value of the retail ticket. Phone calls encouraged.
  • Flightfox Consultative flight searching; fees start at $98 (requires credit card authorization up front)
  • iflywithmiles.com (Mike/Melissa): 150 USD first person, 85 for additional person on same itin. Change fees vary.
  • Luxury Travel Consulting (Jasper2009 on Flyertalk): $150 per person per ticket (discounted fee for additional pax and itineraries wholly within NA)
  • Juicy Miles (Adam/Point Me to the Plane): Booking: $125 per person; changes: included within reason
  • MilesConcierge: (callmedtop on FT) "High-touch" award bookings, emphasizing personalized engagement for every customer. $125 for first passenger, $100 for each additional.
  • MilesElite: $99 for award search and $149 for award search and booking.
  • Miles Momma Booking Services Airline Booking: $150 up to 2 passengers. $25 additional passengers. Hotel Booking: $100 for up to 3 hotels.
  • MileValue Award Booking Service (Scott Grimmer): Booking: $125 per person per award; changes: $79 per person
  • PMM Travel Consulting (Miguel R. Quinones/AwardWallet Blog): Booking: $125 per passenger for the first two passengers, $99 for each additional passenger. Also provide credit card advice and travel planning services. All major credit cards accepted.
  • PointsPros (Ben Schlappig/One Mile At A Time): Booking: $200 first passenger, $100 each additional passenger; changes: "a nominal fee"
  • Reward Flyer: Free service as long as you apply for credit cards through their site.
  • Shrewd Travel: (skyvanman on FT) Booking: $250 per person; changes: varies; Available via phone or e-mail or even FT PM.
  • SFO777.com (SFO777 on FT) Booking: $200 first passenger, $100 each additional passenger; change fees vary
  • The Points Jet Setter $150 for the first passenger and $75 per each additional passenger
  • Upgrd Awards (MatthewLAX on FT, Live and Let's Fly blog) $150 first passenger, $100 each additional passenger; changes $75 but can vary
  • zainman, FT member since 2009, offers his consultant services for $ as well

Note: This list is not an endorsement of any particular award booking service; please do your research and read this thread. See the FT Disclaimers for disclaimer of responsibility for use of these services, etc. Please add other services and options you know about to this wiki. Also, please post any personal experiences you may have with any of these services in this thread.
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Old Jan 4, 12, 4:02 pm   #31
  
Join Date: Dec 2006
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Since people asked, I'll throw in a shameless plug for my service:
see link below

Last edited by philemer; Jan 9, 12 at 9:17 am Reason: removed comm. link
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Old Jan 4, 12, 5:06 pm   #32
  
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Back in November I was looking for help in getting some award travel booked. I got in touch with both Ben (aka lucky) and Gleffp (aka bookyouraward.com). Gleffp never bothered responding to me. Ben responded to me within a couple of days (the delay being due to his being on the road). Thus of the two ben gets my vote. However, in the end I decided to plump down for KVSTool, do some research and booked my travel by myself.
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Old Jan 4, 12, 5:16 pm   #33
  
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First Class and Beyond

Don't forget about the First Class and Beyond award booking service (see link below)!! It's been around for about 16 months and has serviced clients around the world. With the exception of being out of town - and even then, only sometimes does the following not happen - you will always get a response within 30 hours!

Thanks for your consideratoin!

Last edited by philemer; Jan 9, 12 at 9:18 am Reason: removed comm. link
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Old Jan 4, 12, 5:26 pm   #34
  
Join Date: Dec 2009
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My website now has a new URL- see link below

Last edited by philemer; Jan 9, 12 at 9:19 am Reason: removed comm. link
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Old Jan 5, 12, 11:30 am   #35
  
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I have contacted all consultants mentioned to date in OP with a challenge. Will report progress.

Worth noting is that several dont publish their contact mail, and you have to use a form. This to me is inconvenient.
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Old Jan 5, 12, 12:26 pm   #36
  
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Quote:
Originally Posted by travelkid View Post
I have contacted all consultants mentioned to date in OP with a challenge. Will report progress.

Worth noting is that several dont publish their contact mail, and you have to use a form. This to me is inconvenient.
Please do report back.

I have always wonder what goes on when an consultant engages with a client to help with an award trip. Do they talk on the phone? Do they email back-and-forth? Do they finish within a day or two (successful or not), or do they work with the client longer-term to secure and optimize the redemption?
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Old Jan 5, 12, 12:50 pm   #37
  
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Quote:
Originally Posted by doctor15 View Post
Since people asked, I'll throw in a shameless plug for my service:
i like your site, but the blog hasn't been active in months

Quote:
Originally Posted by ukinny2000 View Post
Back in November I was looking for help in getting some award travel booked. I got in touch with both Ben (aka lucky) and Gleffp (aka bookyouraward.com). Gleffp never bothered responding to me. Ben responded to me within a couple of days (the delay being due to his being on the road). Thus of the two ben gets my vote. However, in the end I decided to plump down for KVSTool, do some research and booked my travel by myself.
+1 (or ExpertFlyer)

Last edited by philemer; Jan 9, 12 at 9:19 am Reason: removed quoted link now deleted
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Old Jan 5, 12, 1:42 pm   #38
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I used a service (none of the ones listed here) about 10 years ago that I thought was responsive, treated me well, and would be perfect for someone who is "new to the game"...but...they ended up finding only the same routing I had already found on my own, which made me think they were using the same tools I was. It was a semi-complicated oneworld itin nested inside a more straightforward Star Alliance itin, but nothing overly crazy. Couple hotel awards in there too...

It was cheaper then - something like $49 per trip. I paid it thinking they'd magically find some partner or routing I didn't know existed, but I was wrong. Not really their fault...it's just that if you know how to use a lot of the tools listed here on FT (whether for mileage runs or for award searches), you're likely fairly high up on the proficiency scale already and therefore less likely to overlook a nugget that a true "pro" will find. At the end of the day, the $49 bought me assurance that I had indeed found the optimal route and not missed something.

Where I can see using a professional would be on an RTW, simply because of how long it would take to put that one together. Anything that gets into long phone calls to airlines starts to sound worth it to me. Plus some good local knowledge of hotels in places where I'm not using points would be worthwhile.
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Old Jan 5, 12, 2:41 pm   #39
  
Join Date: Sep 2005
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Quote:
Originally Posted by pinniped View Post
I used a service (none of the ones listed here) about 10 years ago that I thought was responsive, treated me well, and would be perfect for someone who is "new to the game"...but...they ended up finding only the same routing I had already found on my own, which made me think they were using the same tools I was. It was a semi-complicated oneworld itin nested inside a more straightforward Star Alliance itin, but nothing overly crazy. Couple hotel awards in there too...

It was cheaper then - something like $49 per trip. I paid it thinking they'd magically find some partner or routing I didn't know existed, but I was wrong. Not really their fault...it's just that if you know how to use a lot of the tools listed here on FT (whether for mileage runs or for award searches), you're likely fairly high up on the proficiency scale already and therefore less likely to overlook a nugget that a true "pro" will find. At the end of the day, the $49 bought me assurance that I had indeed found the optimal route and not missed something.

Where I can see using a professional would be on an RTW, simply because of how long it would take to put that one together. Anything that gets into long phone calls to airlines starts to sound worth it to me. Plus some good local knowledge of hotels in places where I'm not using points would be worthwhile.
Out of curiosity, was it a prepaid type of consultation, or was it contingent on acceptable itinerary found? Did you talk to the consultant about what you already found, or did you wait to hear from them?

Also, before you engaged them, how much time do you estimate yourself having spent to find the same routing that they did?

I imagine that's part of the pricing situation with these kinds of consultations. The consultant has to average his work complexity - if everyone booked the easy trips themselves and only come to the consultant for the extremely complex trips, the cost (and price) will have to be well north of $200 - $400, instead of just $49.
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Old Jan 5, 12, 4:59 pm   #40
  
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one more i found recently when searching but haven't used any of them yet..

http://crankyflier.com/
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Old Jan 5, 12, 7:00 pm   #41
  
Join Date: Dec 2009
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10 years ago!? Did you account for inflation?

My service is that you don't pay if I can't find you anything.
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Old Jan 5, 12, 11:13 pm   #42
  
Join Date: Dec 2006
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Quote:
Originally Posted by travelkid View Post
Worth noting is that several dont publish their contact mail, and you have to use a form. This to me is inconvenient.
I prefer not to have my e-mail published on the website simply to prevent automated bots from filling my inbox with spam. If it is really an issue for people, maybe I will reconsider. Either way though, simply drop me a PM or fill out the form, and I will be happy to reply with my e-mail.

Quote:
Originally Posted by jcmitchell21 View Post
i like your site, but the blog hasn't been active in months
Thanks! Yes, I am working on getting it back up and running. Look for a new post coming this weekend.
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Old Jan 6, 12, 6:59 am   #43
  
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Quote:
Originally Posted by doctor15 View Post
I prefer not to have my e-mail published on the website simply to prevent automated bots from filling my inbox with spam. If it is really an issue for people, maybe I will reconsider. Either way though, simply drop me a PM or fill out the form, and I will be happy to reply with my e-mail.
You could use this format; award at travel.com

In any case many prefer using their mail client, which also keeps a copy in the sent box.
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Old Jan 6, 12, 8:29 am   #44
  
Join Date: Sep 2009
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Quote:
Originally Posted by doctor15 View Post
I prefer not to have my e-mail published on the website simply to prevent automated bots from filling my inbox with spam. If it is really an issue for people, maybe I will reconsider. Either way though, simply drop me a PM or fill out the form, and I will be happy to reply with my e-mail.



Thanks! Yes, I am working on getting it back up and running. Look for a new post coming this weekend.
I worry about this as well. One way to at least limit the exposure is to encode the email address. Something like this http://www.wbwip.com/wbw/emailencoder.html

You can see an example of it on my website (view the page source code).

Quote:
Originally Posted by travelkid View Post
You could use this format; award at travel.com

In any case many prefer using their mail client, which also keeps a copy in the sent box.
I've added mine--see link below-- thanks for the feedback!

Last edited by philemer; Jan 9, 12 at 9:20 am Reason: removed comm. link
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Old Jan 6, 12, 9:14 am   #45
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Quote:
Originally Posted by ckpeter View Post
Out of curiosity, was it a prepaid type of consultation, or was it contingent on acceptable itinerary found? Did you talk to the consultant about what you already found, or did you wait to hear from them?
I don't recall the specifics, but I believe the $49 was contingent on them finding an acceptable itinerary. That is, if they had totally struck out, I wouldn't have had to pay. But since I knew in advance they wouldn't totally strike out, I knew I'd be paying the $49.

Quote:
Also, before you engaged them, how much time do you estimate yourself having spent to find the same routing that they did?
Maybe an hour or so...

Quote:
I imagine that's part of the pricing situation with these kinds of consultations. The consultant has to average his work complexity - if everyone booked the easy trips themselves and only come to the consultant for the extremely complex trips, the cost (and price) will have to be well north of $200 - $400, instead of just $49.
To pay $200+, I'd probably want someone who could not only execute the reservations for air/hotel but who also had solid local knowledge of my destination. For that kind of money, I'd want them to book local reputable guides/drivers and that kind of thing. In fact, I'd probably pay more for the local knowledge...even if they weren't any better than I am at using award searching tools.

Quote:
Originally Posted by belfordrocks View Post
10 years ago!? Did you account for inflation?

My service is that you don't pay if I can't find you anything.
I am fairly sure my agent was U.S.-based, so I guess that'd be about $62 in 2011 dollars. Like I said, I was fine with it in the end since it gave me peace of mind that I had indeed achieved the optimal itinerary. And the agent *did* make the phone calls to place the reservations on hold and get the seat assignments with several airlines: I only had to make the two calls to actually issue the awards from my accounts.

Tonight I'll go looking through my old emails to see if I can find out any further details...and also maybe figure out if this agency is still in business.
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