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Award booking services - a list and some reviews

Old Feb 3, 2014, 1:11 pm
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This list is not an endorsement of any particular award booking service.
Please do your research and read this thread.

Please refer to the FT Disclaimers for disclaimer of responsibility for use of these services, etc.

Please feel free add other services and options you are aware of to this wiki.

Also, please post any personal experiences you may have with any of these services in this thread.

Reviews which appear to have been solicited by the service providers based upon content and posting history will be deleted. If you are a brand new or a member with a low post count and wish that your post not be deleted, please be sure to include the following details in your review: program(s), number of miles or points and the desired destinations and hotels. Please also include the itinerary booked by the service including the airlines, routing and hotels, the number of points needed to book that trip and the fee charged.

Award booking services (alphabetical):
  • Award Advocate - Domestic $100 p/p International $125 p/p, no additional charge for last minute. Changes $50. Also 10% discount for families traveling with children and active military
  • Award Booking Service - $25 up front search fee plus $150/ticket & $49 per 30-minute skype consultations (ask anything!)
  • Award Butler - Award Search: $79 for up to two passengers; flight info provided but does not include booking. Booking starting at $149 for first two passengers.
  • Award Chaser - Search fee starting at $79. Itinerary only - no booking provided
  • Award Expert - (MatthewLAX on FT, Live and Let's Fly blog) $150 first passenger, $100 each additional passenger; $250 per person for RTW; $50/ticket booking fee.
  • Award Flight Assist - Specialising in Australian frequent flyer programs; from AU$199 for the first passenger, additional charges for complex itineraries and more passengers
  • Award Planners - One way $129, additional person $99; Round trip $199, additional person $99; Multi City $249 additional person $149
  • Award Travel Consulting - Award Search: $125/person; Booking ticket: $75/itinerary; changes: new trip
  • Awardmagic - $179 per person OW/RT plus one stop or $279 per person for three or more destinations
  • BoundlessMiles - (Dominik Żmuda/Travelling the World): Booking: starting at $50 per passenger; Changes: half of award flight service fee paid
  • CabinChief - Bookings are $49 per pax
  • CatchUsFlying - $125 CAD/person for round-trip, $225 CAD/person for complex round-the-world. Consulting available at $75CAD/hour. (loganre17) on FT
  • Chatflights - Use app to chat in real time with real travel hackers to book travel for points or cash. Booking fee $295 pp coach and business, $395 pp first class.
  • Cranky Concierge - $75 per person each way domestic; $95 per person each way international
  • First Class and Beyond - "Concierge-style" bookings. Fee is based on the value of the retail ticket, $250/person minimum.
  • Flightfox - Consultative flight searching; fees start at $100 (requires credit card authorization up front)
  • Flyermiles - (Graham / YOWgary) $150 + 50 per additional person, $250 for RTW awards. Offers detailed information on how to book your own award.
  • iflywithmiles.com - (Mike/Melissa): 150 USD first person, 85 for additional person on same itin. Change fees vary.
  • JJ Award Travel - FT Member since 2012 - No upfront fees. Basic one-way or round-trip air award travel consisting of a total of 8 legs or less for the entire itinerary: $250 for the first person and $125 for each additional person. Complex one-way or round-trip air award travel consisting of a total of 9 or more legs per direction is additional. FT members get a 10% discount.
  • Loophole Travel - Award Travel Coaching $150 for first passenger and $100 for each additional passenger. Points Earning and MS Coaching also available.
  • Luxury Travel Consulting - (Jasper2009 on Flyertalk): $150 per person per ticket
  • Miles Help - Domestic: $100 OW; $140 RT/complex. International: $150 OW; $200 RT/complex. $50 each additional person
  • Miles Momma Booking Services - Airline Booking: $200 up to 2 passengers. $75 additional passengers. $50 non-refundable up front. Changes $50
  • MileValue Award Booking Service - (Scott Grimmer): Booking: $125 per person per award; $15 up front. Full payment required for successful search even if not booked. Change fee not currently listed; previously $79
  • PMM Travel Consulting - (Miguel R. Quinones/AwardWallet Blog): Booking: $125 per passenger for the first two, $99 for each additional. Additional charges for complex itineraries. Credit card advice and travel planning services.
  • Point.me - merger of services formerly provided by PointsPro (Ben Schlappig/One Mile At a Time) and Juice Miles
  • Reward Flyer - Domestic: $50 first person; $25 each additional person. International: $100 first person; $50 each additional person
  • SFO777.com - (SFO777 on FT) Booking: $200 first passenger, $100 each additional passenger; change fees vary
  • Travel Codex - Per person pricing: $50 for North America award / $100 for International award.
  • The Flying Mustache - $100 per ticket; additional fees for more than eight segments. Change fees vary
  • The Short Final - $100 per person. $100 upfront deposit that is fully refundable if no itinerary found.
  • Travel Is The Point - USA, Canada/Mexico & the Caribbean – starting at $50 per person. All Other International Destinations – starting at $100 per person.
  • zainman - FT member since 2009. Booking: $200 first passenger, $100 each additional passenger; change fees vary, consultant services for $ as well
  • Zero Hassle Rewards - $100 per person. Discounts for domestic and one-way
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Award booking services - a list and some reviews

Old Aug 27, 2015, 4:59 am
  #391  
 
Join Date: Aug 2015
Posts: 1
I thought I saved a good one in my bookmarks, but I can't find it anymore. Maybe somebody could help me. I think it cost $25-$50. People would compete against each other for the best travel itinerary and whoever you thought was the best one, won the money.
Juleoni is offline  
Old Aug 27, 2015, 1:26 pm
  #392  
 
Join Date: Aug 2015
Posts: 4
I have just used Awardnexus for the first time, and it was really a great service! Easy to use, covers many carriers and best of all free! However if you need to make many searches or have a complex trip with many segments it seems you need to make a donation/subscription to get full site access.

Anyway, I found (segment by segment) a award trip within *A to use with my EB points, that I have tried to look for a long time: ARN-GIC! Which I finally found with Awardnexus through ARN-LHR-BOG-GIG...
Mareinfinitus is offline  
Old Aug 27, 2015, 2:26 pm
  #393  
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My testimonial is that almost every award search service mentioned in this thread by new posters who only post positive reviews and post nowhere else are shady businesses with little credibility nor verifiable track records.
wco81 is offline  
Old Aug 27, 2015, 3:11 pm
  #394  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
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Originally Posted by wco81
My testimonial is that almost every award search service mentioned in this thread by new posters who only post positive reviews and post nowhere else are shady businesses with little credibility nor verifiable track records.
I've been busy deleting obviously solicited glowing reviews by members without posting histories and by new members who appeared to have registered for the sole purpose of posting those reviews.

Please alert me to any such messages which I may have missed by clicking on the icon at the bottom left of those posts.

Thank you,

TWA884
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Old Sep 3, 2015, 4:44 am
  #395  
 
Join Date: May 2010
Location: YYC
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Posts: 293
Question

Having read through most of this thread I think I have an idea which services to try out but still have a question. I'm trying to provide advice to some friends that we'll be travelling with next September/October but am currently travelling in Europe and won't be able to assist when booking windows open up. As such, I'm considering a referral to a service.

I suspect that in this day of limited award availability in Business/First from North America to Europe that one might want to consider one way awards to snap up seats when they first become available and again on the back end. In the world of award booking services, does that double the fees associated with using them or are the fees based on round-trip awards?

Conversely, if my base premise is wrong, is it then advisable to wait until availability opens up for the inbound leg(s) to book roundtrip tickets?

Last edited by Shenanigans; Sep 3, 2015 at 5:22 am
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Old Sep 9, 2015, 12:41 pm
  #396  
 
Join Date: Jan 2012
Location: DCA / LAX / GRU
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Posts: 189
Award booking services - a list and some reviews

How can they book the tix for you? Do you have to provide FF account information and password?
Corganbr is offline  
Old Sep 9, 2015, 12:46 pm
  #397  
 
Join Date: Mar 2015
Posts: 481
Originally Posted by Corganbr
How can they book the tix for you? Do you have to provide FF account information and password?
Book Your Award used AwardWallet - so any program you have in there, you can give them permission to book on your behalf. I'm not sure about other programs.
eccentricfusion is offline  
Old Oct 7, 2015, 3:26 pm
  #398  
Used to be garyjr316
 
Join Date: Feb 2011
Location: LAX or SBA
Programs: AAdvantage, MileagePlus, Gold Passport, Hilton HHonors, Marriott
Posts: 800
I have an outbound flight to Europe already booked in February but I am having a really hard time trying to find the return flight. Does anyone know if these award booking sites will charge half price for only 1 way flights or are they all pretty much set in stone with pricing?
Dad to GO is offline  
Old Oct 7, 2015, 3:48 pm
  #399  
 
Join Date: May 2002
Location: St Louis, MO
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Originally Posted by Dad to GO
I have an outbound flight to Europe already booked in February but I am having a really hard time trying to find the return flight. Does anyone know if these award booking sites will charge half price for only 1 way flights or are they all pretty much set in stone with pricing?
You could always ask...
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Old Oct 7, 2015, 8:30 pm
  #400  
b8b
 
Join Date: Dec 2006
Location: SXSW
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Hard to choose a booking service, but I'm wanting to try spreading the love and working with other talented individuals.

I may be dreaming here, but I have 500k AA miles I want to burn ASAP for a trip next summer (flexible on dates June and July 2016), ideally for my family of 4 with all in F or parents in F and kids in C. I am open to destinations, but I'd like to fit some aspirational products (Emirates F, Etihad Apartments, etc.) and aspirational destinations (never been to places like Bora Bora).

Anyone out there interested in helping me with this itinerary in exchange for your fee?
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Old Oct 7, 2015, 10:17 pm
  #401  
 
Join Date: Mar 2011
Location: NY, NY
Posts: 695
Originally Posted by b8b
Hard to choose a booking service, but I'm wanting to try spreading the love and working with other talented individuals.

I may be dreaming here, but I have 500k AA miles I want to burn ASAP for a trip next summer (flexible on dates June and July 2016), ideally for my family of 4 with all in F or parents in F and kids in C. I am open to destinations, but I'd like to fit some aspirational products (Emirates F, Etihad Apartments, etc.) and aspirational destinations (never been to places like Bora Bora).

Anyone out there interested in helping me with this itinerary in exchange for your fee?
AA miles will get you onto Etihad, but not Emirates. if you want to experience Etihad F on the A380 your best best is to do the LHR-AUH leg, which has a a good number of days availability with 2 spaces in June (I didn't check July) - you can check via their website - etihad.com/en/plan-and-book/book-redemption-flights/ anything listed with GuestSeat/GuestFirst is bookable with AA miles. 500K AA miles, whilst a good stash, may be enough for four people to go some places, but not all. Now, if you can leave the kids with the grandparents then I think you might have a very good chance
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Old Oct 7, 2015, 10:40 pm
  #402  
b8b
 
Join Date: Dec 2006
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Originally Posted by ukinny2000
500K AA miles, whilst a good stash, may be enough for four people to go some places, but not all. Now, if you can leave the kids with the grandparents then I think you might have a very good chance
Thanks for the response. Good point. Yes, could potentially leave the lads at the grandparents.

BTW: I also have a few hundred thousand UR points that might be able to transfer into a useful partner, not sure... I haven't had the luxury of time enough to keep up with the game, though I wish I did (or could make a business out of it like the points bloggers, though I do feel they've might have made it so popular that the devaluations may have come on faster than they might have).
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Old Oct 7, 2015, 11:44 pm
  #403  
 
Join Date: Mar 2011
Location: NY, NY
Posts: 695
Originally Posted by b8b
Thanks for the response. Good point. Yes, could potentially leave the lads at the grandparents.

BTW: I also have a few hundred thousand UR points that might be able to transfer into a useful partner, not sure... I haven't had the luxury of time enough to keep up with the game, though I wish I did (or could make a business out of it like the points bloggers, though I do feel they've might have made it so popular that the devaluations may have come on faster than they might have).
With a few hundred K UR you can do a lot of stuff. The thing to remember is that getting there is only art of the cost - you also have hotels to worry about. If you're going to pay cash for the hotels (maybe because you want to go non-chain etc...) then you'll have more flight options to play with. If you want to use miles & points as much as possible, then it maybe that you will need your UR for the hotels. I would say that first and foremost reduce the variables, starting with figuring out exactly where you want to go and how long for - then it will make it easier for people to help you
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Old Oct 8, 2015, 7:59 am
  #404  
 
Join Date: Jan 2012
Location: DCA / LAX / GRU
Programs: Delta PM
Posts: 189
Originally Posted by b8b
Hard to choose a booking service, but I'm wanting to try spreading the love and working with other talented individuals.

I may be dreaming here, but I have 500k AA miles I want to burn ASAP for a trip next summer (flexible on dates June and July 2016), ideally for my family of 4 with all in F or parents in F and kids in C. I am open to destinations, but I'd like to fit some aspirational products (Emirates F, Etihad Apartments, etc.) and aspirational destinations (never been to places like Bora Bora).

Anyone out there interested in helping me with this itinerary in exchange for your fee?
I went to the Maldives in June, flew Etihad first in their Dreamliner. Both the flight and destination were amazing! Try www.awardchaser.com I think it's a new site, and cheaper than most
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Old Oct 8, 2015, 9:58 am
  #405  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
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Moderator's Note:
Please let's try to get back on topic:
Award booking services - a list and some reviews
It is fine to ask for recommendations of award booking services in this thread; however, suggestions of itineraries and discussions of aspirational products belong in Travel Buzz.

Thank you,

TWA884
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