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Old Jun 28, 09, 7:05 pm   #1
 
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Asus 1000HE Failing on Airplanes

Once we reach cruise I have fired up this net book only to get the blue screen of death after using it for 10 to 20 minutes. It has happened on three separate occasions on commercial jetliner aircraft (ie. 737s A30s). After I reboot it says it can not find a drive to boot from.
Miraculously once on the ground again it boots just find and everything works perfect. Any suggestions? I am thinking of installing a new hard drive.

Thanks for the advice!
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Old Jun 28, 09, 8:14 pm   #2
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The only thing I can think of would be altitude/pressure related - like a connector inside your netbook that makes a connection at "sea level" but once it's at 8000 feet or so (the equivalent of most planes at cruise altitude), a poor connection separates due to shrinkage or something.
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Old Jun 28, 09, 8:37 pm   #3
 
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Most likely the installed hard drive can't work in the high altitude environment of a pressurized cabin. Mechanical hard drives need a layer of air for the head to fly over the platters. While most of them are specced to work up to 10,000 feet, yours might be on the lower end of that spec due to the variance in manufacturing.

Changing the hard drive should help. If that fails, there is always solid state drive.
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Old Jun 28, 09, 9:35 pm   #4
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This sure looks like a warranty issue -- I have flown repeatedly with my 1000HE in the four months I have owned it, including ORD-SIN and HKG-ORD, (as well as shorter, lower-altitude routes), used the machine for several hours en route, and had no problems. Asus should replace the defective part.
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Old Jun 28, 09, 11:16 pm   #5
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While I did not read the entire thread linked below, you are not alone

http://forum.eeeuser.com/viewtopic.php?id=69219
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Old Jun 29, 09, 6:10 am   #6
 
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It is likely the cooling. Does this computer has a fan? Try setting it to low power next time you fly.
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Old Jun 29, 09, 8:25 am   #7
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Quote:
Originally Posted by lskohn View Post
This sure looks like a warranty issue -- I have flown repeatedly with my 1000HE in the four months I have owned it, including ORD-SIN and HKG-ORD, (as well as shorter, lower-altitude routes), used the machine for several hours en route, and had no problems. Asus should replace the defective part.
That's been my experience also. I've used mine on probably twenty flights ranging from hour-long short hauls to MAD-IAD. It's always behaved no different then on the ground.
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Old Jun 29, 09, 9:52 am   #8
 
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Switched out the Hard Drive. Flew BOS-STL this morning worked just like on the ground. It must have been a defect in the Seagate HD the EEE shipped with.
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Old Jun 29, 09, 3:12 pm   #9
 
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Hmmm...

Mrs. Swede took it today in hopes to entertain Miss Swede and Baby Swede on their ORD-ARN flight. Hopefully, since we live at 5400ft, the hard drive is already acclimated.
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Old Jun 29, 09, 4:17 pm   #10
 
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Originally Posted by pseudoswede View Post
Hmmm...

Mrs. Swede took it today in hopes to entertain Miss Swede and Baby Swede on their ORD-ARN flight. Hopefully, since we live at 5400ft, the hard drive is already acclimated.
It seems like an isolated problem it's highly likely that their machine will be fine. If it isn't I would recommend you install a WESTERN DIGITAL WD3200BEKT doing so was painless using this.

Even if you don't encouter a problem it's a pretty sweet HD.
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Old Jun 29, 09, 4:49 pm   #11
 
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I thought I might have to upgrade the HD, but I was able to fit in 15 kids movies, about 75 Dora the Explorer episodes, and quite a few flash games downloaded off the 'net--in addition to a few GBs of digital photos... and I still have lots of space to spare.

I just hope I don't hear from Mrs. Swede tomorrow complaining about how the computer didn't work during the flight...
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Old Jun 29, 09, 7:04 pm   #12
 
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I just bought one, and I like it a lot. I do have the Seagate hard drive in it (checked to be sure) and I hope it doesn't have this problem. It has its maiden flight this weekend, so we'll see.
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Old Jun 30, 09, 3:36 pm   #13
 
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I'm happy to report that my kids were entertained by the 1000HE on their TATL flight, although it appears the more basic crayons and stickers were even more entertaining.
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Old Jun 30, 09, 4:04 pm   #14
 
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I had the same problem as the OP recently on a EWR-HNL flight. Out of nowhere I got blue screen and same error message as the OP. After a few minutes of rebooting with no success I gave it a wack and it started up. The return flight had no problems and it has worked fine ever since. HMMMMM...

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Old Jun 30, 09, 4:51 pm   #15
 
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My PC1000HA works fine in airplanes. In the air or not.
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