Originally Posted by caspritz78
Your video files a stored on you hard drive. Probably under the folder My Documents or My Videos or how is it called on Windows Vista. The "My Library" in Real Palyer is just a short cut to the location on your hard drive. So reinstalling Real Palyer won't delet them. What you also could try to use the Windows Media Player to view them or even better download the VLC media player from www.videolan.org
Prior to reading your post, I had tried something per following to no avail (but I do think it may help others in similar situation). I credit it to Lopez of the RealPlayer forum. He said:
"You can try moving device files out of RealPlayer to regain "My Library" access. As I had the same problem earlier, moving device files fixed the issue.
To remove the files (automatic version):
1. Use the link: http://service.real.com/downloads/Lib_Fix.bat
to run the batch file first
2. A file download window should pop up asking you what you wish to do with the file. Click Save.
3. The Save as window is displayed. In the Save in drop-down box at the top of the window, select Desktop.
4. Click Save, and allow the download to complete.
5. Once the download has completed, close all open programs and start the Lib_Fix.bat file on your desktop.
6. Follow the instructions in the batch file.
To remove the files manually (advanced-user option):
1. Open My Computer.
2. Open the drive where RealPlayer is installed (usually, Local Disk C .
3. Open the Program Files folder.
4. Open the Real folder.
5. Open the RealPlayer folder.
6. Open the Devices folder.
7. Right-click on a blank spot in the Devices folder.
8. Click new, then select folder.
9. Call the folder LibraryFix.
10. Cut all the .rpd files from the Devices folder and paste them into the newly-created LibraryFix folder.
11. Restart your computer.
12. Open RealPlayer."
I followed instructions to remove files the manual way (without knowing what the heck I was actually doing). End result, it still freezes.
Inside the Devices folder, I don't see any file names recognizeable as video files, such as dot mov....
Yes, I do use Windows Media Player as well, and Adobe Media Player.
I am cautious about re-instaling RealPlayer, as opinion about it varies inside the RealPlayer forum.
I will look at the link that you kindly provided. Thanks.