I am unable to hear the sound of my video clips on VISTA!!!
Feb 22, 2007, 9:34 am
#1
Original Poster
Join Date: May 2005
Location: Tampa, FL
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I am unable to hear the sound of my video clips on VISTA!!!
For some odd reason I am unable to listen to the sound of my video clips on my brand new HPDV9230. I chatted with HP Tech Support and they told I needed to download a couple of drivers. She told me the following: Vista Basic and Vista Business editions do not have the correct MPEG-2 audio codec installed. Microsoft says the codec may be purchased from the link, http://www.wmplugins.com/ItemList.aspx?typeid=8
What do you think? Does this make sense? I don't want to download anything that will screw up my computer. I have no idea which one I should choose.
I imported the video clips from my Sony digital camera. I am able to hear the sound of the sample video clips.
Feb 22, 2007, 9:52 am
#2
Join Date: Nov 2002
Location: San Francisco, CA
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I haven't personally run into that problem on Vista, but it sounds plausable. MPEG is a propritary format and there is licensing involved...
Try downloading VLC Player- www.videolan.org and palying the same clips. I'm not suggesting that as a fulltime solution, but it would give you an indication. VLC has its own codec pack built in, so if it can play the files with sound, then that may indicate that HP is telling you the truth. If you still dont have sound, then it may indicate that the sound card drivers need tweaking or that the files themself has some kind of problem.
the XP version of VLC works with Vista, but you'll lose Areo while its running
Try downloading VLC Player- www.videolan.org and palying the same clips. I'm not suggesting that as a fulltime solution, but it would give you an indication. VLC has its own codec pack built in, so if it can play the files with sound, then that may indicate that HP is telling you the truth. If you still dont have sound, then it may indicate that the sound card drivers need tweaking or that the files themself has some kind of problem.
the XP version of VLC works with Vista, but you'll lose Areo while its running
Feb 22, 2007, 1:22 pm
#3
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Feb 22, 2007, 2:24 pm
#4
Join Date: Apr 2004
Location: Scottsdale, AZ
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The diagnosis you have received is correct. Vista requires a lot of updated drivers to work with both old and new equipment, and so be prepared to look for drivers updates early and often.
Feb 22, 2007, 2:34 pm
#5
FlyerTalk Evangelist
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Posts: 37,486
This has nothing to do with drivers. Most versions of an OS only come with limited AV codecs. A driver is not the same as a Codec.
Feb 23, 2007, 6:31 am
#6
Join Date: Sep 2003
Location: Rockville MD USA
Programs: UA former 1K MM
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Microsoft fined $1.5 billion on MP3 patent abuse
Microsoft fined $1.5 billion on MP3 patent abuse
http://news.google.com/news?q=micros...=news&ct=title
http://news.google.com/news?q=micros...=news&ct=title
Feb 24, 2007, 10:22 pm
#7
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Update....
I was with HP over the phone for over an hour...it seems that VISTA Basic or Ultimate does not have the codecs installed; only VISTA Premium does.
The only thing that Microsoft has supposedly told HP is to refer their customers to wmplugins.com
I was unable to see the videos on Windows Media Center, but able to on Windows Media Player and QuickPlay, they apparently do not play .avi files.
I honestly have no idea what to do.....this honestly sucks!!!! I hope that when I edit the videos and burn them to a DVD they will be converted so that I can be able to view and hear them.
The only thing that Microsoft has supposedly told HP is to refer their customers to wmplugins.com
I was unable to see the videos on Windows Media Center, but able to on Windows Media Player and QuickPlay, they apparently do not play .avi files.
I honestly have no idea what to do.....this honestly sucks!!!! I hope that when I edit the videos and burn them to a DVD they will be converted so that I can be able to view and hear them.
Feb 25, 2007, 12:02 am
#9
Join Date: Nov 2002
Location: San Francisco, CA
Programs: US CP, *wood Gold, Marriott gold, Hilton something
Posts: 1,458
I have ultimate and when I tried to play a DVD it identifies it as a data disc...VLC solved that
Feb 25, 2007, 12:32 am
#10
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,303
I think "Ultimate" is a misnomer... even XP requires a 3rd party codec to play a DVD (if you haven seen this, just pop a movie into a fresh XP install).. its not atypical historically, but it is surprising considering that OSX ships with a codec and many linux distros ship with libdvd or libdecs (ok, questionably hacks in and of themselves)...
I have ultimate and when I tried to play a DVD it identifies it as a data disc...VLC solved that
I have ultimate and when I tried to play a DVD it identifies it as a data disc...VLC solved that
-David
Feb 25, 2007, 8:51 am
#11
Original Poster
Join Date: May 2005
Location: Tampa, FL
Programs: US Air Chairman's Preffered/Hertz President's Circle
Posts: 91
I was with HP over the phone for over an hour...it seems that VISTA Basic or Ultimate does not have the codecs installed; only VISTA Premium does.
The only thing that Microsoft has supposedly told HP is to refer their customers to wmplugins.com
I was unable to see the videos on Windows Media Center, but able to on Windows Media Player and QuickPlay, they apparently do not play .avi files.
I honestly have no idea what to do.....this honestly sucks!!!! I hope that when I edit the videos and burn them to a DVD they will be converted so that I can be able to view and hear them.
The only thing that Microsoft has supposedly told HP is to refer their customers to wmplugins.com
I was unable to see the videos on Windows Media Center, but able to on Windows Media Player and QuickPlay, they apparently do not play .avi files.
I honestly have no idea what to do.....this honestly sucks!!!! I hope that when I edit the videos and burn them to a DVD they will be converted so that I can be able to view and hear them.