Why does Cingular do dumb things?
#31
FlyerTalk Evangelist
Original Poster
Join Date: Apr 2006
Location: Los Angeles, California
Programs: United, American, Delta, Hyatt, Hilton, Hertz, Marriott
Posts: 14,799
I've had the the Palm Treo 750 for a week now. I like it. Since I traveled to Europe on Sunday and got back yesterday, I haven't had a chance to set up e-mail; however, that's next on the list to do this evening.
I must admit, I am simply amazed at how much this phone can do. The lady that sold it to me was about to go on a break, so she didn't show me anything--it turns out to be a good thing, as I had to figure it all out for myself. (For example: the TTD/TTY box was checked, so it took me two days to figure out how to actually make a phone call without using the plug-in headset).
I am pleased with how things worked out.
I must admit, I am simply amazed at how much this phone can do. The lady that sold it to me was about to go on a break, so she didn't show me anything--it turns out to be a good thing, as I had to figure it all out for myself. (For example: the TTD/TTY box was checked, so it took me two days to figure out how to actually make a phone call without using the plug-in headset).
I am pleased with how things worked out.
#32
Join Date: Jul 2004
Location: Ketchikan, Alaska
Programs: GSA City-Pair; emeritus AS MVPG/UA 1K/US Plat, etc.
Posts: 2,635
The dumbest thing Cingular did was stick with EDGE for so long. I bought a Treo 700p with Sprint and quit Cingular because they're so far behind on 3G it's not even funny.
#33
Join Date: Dec 2006
Location: Bloomington, IN
Programs: UA-1K, HHonors-Diamond, Marriott-Silver, Nat'l-EE
Posts: 62
I have been a cingular customer for over 9 years. I recently went to upgrade my phone one with 3G technology. I had a 2 year contract that ended 5 months away. I was told that I could upgrade and sign a new 2yr contract....
#34
Join Date: Apr 2002
Location: New York, N.Y.
Posts: 309
Cingular has been actively pushing to migrate the former AT&T customers to Cingular plans that are in many ways less generous than the plans AT&T offered (e.g., AT&T offered free incoming text messages; not only did Cingular not offer its own customers free incoming texts, it began charging former AT&T customers 15 cents per incoming message).
Part of the push is, as Murphy found, preventing former AT&T customers who lose their SIM cards (or have them stolen) from simply buying new ones; instead, Cingular is requiring those former AT&T customers to sign up for Cingular plans as if they were new customers.
The problem that I see in Cingular's logic, however, is that once I'm forced to switch service plans, I might as well consider other companies alongside Cingular -- and could very well sign up with T-Mobile, Verizon, or Sprint.