Beware of OneSim Card
Nov 30, 2016, 6:48 pm
#1
Original Poster
Join Date: Nov 2016
Posts: 1
Beware of OneSim Card
In good faith I setup autorecharge for my OneSim card after I was happy with voice rates for Dar Es Salaam. But somehow OneSim card had added data services at USS $15 per mb and applied the autorecharge on some data stream. So ~ $100 was quickly deducted via autorecharge for about 6 mb of data that I was not even aware of.
Bottom line how can a service provider even dare to quote $15 per mb and have that as an option for users? No one would ever accept that rate.
OneSim card knew that unsuspecting consumers will be trapped on this rate and that OneSim card will earn a windfall from it. I am very aggrieved by this and have already cut-up the OneSim card and burnt it on a candle.
To me OneSim card were unfair here and they do not even care.
Also OneSim card will just grab all your balance if you do not recharge in 10 months. Regardless of wether you have $200 or $10. OneSim card feels entitled to keep every penny of that unused balance.
Bottom line how can a service provider even dare to quote $15 per mb and have that as an option for users? No one would ever accept that rate.
OneSim card knew that unsuspecting consumers will be trapped on this rate and that OneSim card will earn a windfall from it. I am very aggrieved by this and have already cut-up the OneSim card and burnt it on a candle.
To me OneSim card were unfair here and they do not even care.
Also OneSim card will just grab all your balance if you do not recharge in 10 months. Regardless of wether you have $200 or $10. OneSim card feels entitled to keep every penny of that unused balance.
Dec 8, 2016, 9:23 pm
#3
Join Date: Dec 2009
Location: New York, NY
Programs: AA Gold. UA Silver, Marriott Gold, Hilton Diamond, Hyatt (Lifetime Diamond downgraded to Explorist)
Posts: 6,776
The balance issue is something you agree to with the COS but the addition of data service and charging is something you can use to contest the charge with your CC company.