Please help me find an ultrabook
#62
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Depends on the model; for a consumer model or one bought from a third party, I'd probably get SquareTrade. For a business model bought directly from Dell or Lenovo, I'd get their accidental damage service, and a warranty length to match your expected retention time -- although most of the business machines have a 3-year warranty to begin with.
Build quality has always varied between lines. Which line of Dell did you have? Their Latitude line remains great; with the latest round of materials-cheapening on Lenovo's part probably the best business notebooks out there (although you pay for it in weight and bulk compared to other manufacturers.)
Their 14" models have shrunk with the last generation, and they've demo-ed a 15" model in a footprint that was smaller than their last-generation 14" -- so the odds of it are very good. If not, the next-generation (Skylake) XPS 15 might just be small enough for you anyway.
Lastly, if anything, my biggest concern would probably be build quality. If its durable enough where I don't have to replace anything constantly like motherboards, SSD cards, etc., then I wouldn't have to worry about technical support and customer service.
#63
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I finally got to play with one at the Microsoft Store a few weeks ago (I rarely go to the mall). It's a gorgeous machine, and the hinges are a work of art, but the reviews are right: the 1/4" gap at the hinges when in tablet mode gives me a rather uncomfortable feeling about too much flex.
#64
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If you are a Costco member, buying a laptop from Costco makes you eligible to purchase a 3-year accidental damage warranty for $100.
#65
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What if I get it from like Microsoft Signature? Should I get their warranty?
I had the Dell Studio XPS 16 (2008-2009 model) Had to get stuff replaced many times.
Those models were nowhere near the quality of the Latitude line (which was still behind where the Thinkpads were back then) and that was kind of the low point of the Latitude line because of the move of their manufacturing from Malaysia to China.
To be honest, I’ll probably care more about the performance rather than the amount of battery.
Is it it the current XPS 15? If so, yikes at the price!
The prices presented there are only on fairly high-end configurations (quad core + discreet graphics + hidpi screen + 16gb RAM, surprisingly no SSD at that price) -- the more modest configurations were around $1500 when they still offered them. No idea what the configuration will be on the new one.
I have the "workstation" clone of it, the Precision M3800 which is the exact same machine except for the GPU model (Quadro rather than Geforce) and the lack of an NFC chip (no idea why you'd want one in a laptop to begin with.) List prices were even higher, although I bought it on a corporate discount so it was a little more reasonable. Other than the awful "wants to be a Mac" clickpad, it's an incredible machine.
Lastly, if anything, my biggest concern would probably be build quality. If its durable enough where I don't have to replace anything constantly like motherboards, SSD cards, etc., then I wouldn't have to worry about technical support and customer service.
#66
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That was very much a consumer-oriented machine, and at a point in the life-cycle of the XPS brand when they were just barely trying to bring the XPS line into being as a premium consumer brand.
Those models were nowhere near the quality of the Latitude line (which was still behind where the Thinkpads were back then) and that was kind of the low point of the Latitude line because of the move of their manufacturing from Malaysia to China.
Those models were nowhere near the quality of the Latitude line (which was still behind where the Thinkpads were back then) and that was kind of the low point of the Latitude line because of the move of their manufacturing from Malaysia to China.
For build quality, as I said above, your best bet is the traditional somewhat heavier-built business machines. Beyond that, defects and non-wear-related failures can happen on any machine, and for higher-end machines I don't know of any brands that are substantially better or worse -- the big difference is how well the brands handle repairs when they're discovered.
#67
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[quote]I’m not really considering business oriented machines. I would rather have a machine for entertainment.
What does a machine "for entertainment" mean to you? If you're referring to the cosmetics, you'll have to decide whether those are worth the loss of durability. Otherwise, the only area where the specs may differ in general are:
A) anti-glare vs. glossy screen (and this is by no means a universal difference.)
B) no high-end gaming GPUs on business machines (but given that your original specs don't mention GPU at all, and unless you're a gamer or doing professional 3D work, you're better off with integrated, this is a plus.)
A lot of business-oriented machines have a docking port, which you won't use, but it doesn't hurt any to have one.
I assume all brands handle repairs similarly? Just pick out a laptop with the specs that fit my needs regardless of brand?
1) The direct-sales model, where companies handle their own warranty (and often have on-site service available as an option)
2) The retail-only model, where companies tend to contract out everything and where return-to-depot (generally also run by a third party) is the only option.
(Not counting Apple, which extends direct sales with a network of retail stores.)
In my experience, the way repairs are handled is vastly better in case #1, whether that's Lenovo, Dell, or (anecdotally from others) HP. Paying for the accidental damage service also tends to really help, as it eliminates a big source of finger-pointing even if the issues is really a defect and not caused by damage.
--
Not sure if you can get a decent config in your budget, but you might look at the Lenovo X1 Carbon. U-series processor, so not incredibly fast, but very good build quality (and a premium-materials design -- probably the "sexiest" machine from Lenovo in years), excellent battery life, and a 14" screen in what would have in the past been a 13" class chassis.
#69
Join Date: Jan 2014
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So I recently had the chance to look at both the Dell XPS 13 and the HP Sceptre.
The Dell was small and light. Maybe a tad too small despite the border-less screen. The screen was nice.
The HP size was just right. However, a bit heavier than the Dell. Screen was nice as well. Maybe nicer than the Dell in my opinion. The trackpad is abit too wide in my opinion.
Basically, I'm still having a hard time deciding. Price seems almost the same but the reason I'm having a hard time is both brands have a bad rap. I'm not sure what to get. I don't want to go through the hassle dealing with customer service and technical support when things go wrong.
I yet have to look at the ASUS Zenbook.
Curious to know however if Dell plans to make a 14 inch screen on a 13 inch footprint.
Also, should I wait for Skylake? If so, when should we start seeing it in notebooks?
Thanks
The Dell was small and light. Maybe a tad too small despite the border-less screen. The screen was nice.
The HP size was just right. However, a bit heavier than the Dell. Screen was nice as well. Maybe nicer than the Dell in my opinion. The trackpad is abit too wide in my opinion.
Basically, I'm still having a hard time deciding. Price seems almost the same but the reason I'm having a hard time is both brands have a bad rap. I'm not sure what to get. I don't want to go through the hassle dealing with customer service and technical support when things go wrong.
I yet have to look at the ASUS Zenbook.
Curious to know however if Dell plans to make a 14 inch screen on a 13 inch footprint.
Also, should I wait for Skylake? If so, when should we start seeing it in notebooks?
Thanks
It's the best travel notebook in the world. I'm running Windows 10 and it's a flawless performer in an unbelievable size. Spend the extra money, you won't have to worry about repairs and warranties.
BJ
#70
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What does a machine "for entertainment" mean to you? If you're referring to the cosmetics, you'll have to decide whether those are worth the loss of durability. Otherwise, the only area where the specs may differ in general are:
A) anti-glare vs. glossy screen (and this is by no means a universal difference.)
B) no high-end gaming GPUs on business machines (but given that your original specs don't mention GPU at all, and unless you're a gamer or doing professional 3D work, you're better off with integrated, this is a plus.)
A lot of business-oriented machines have a docking port, which you won't use, but it doesn't hurt any to have one.
A) anti-glare vs. glossy screen (and this is by no means a universal difference.)
B) no high-end gaming GPUs on business machines (but given that your original specs don't mention GPU at all, and unless you're a gamer or doing professional 3D work, you're better off with integrated, this is a plus.)
A lot of business-oriented machines have a docking port, which you won't use, but it doesn't hurt any to have one.
As I tried to go over, the way brands handle repairs is not all the same, and there are basically two models:
1) The direct-sales model, where companies handle their own warranty (and often have on-site service available as an option)
2) The retail-only model, where companies tend to contract out everything and where return-to-depot (generally also run by a third party) is the only option.
(Not counting Apple, which extends direct sales with a network of retail stores.)
In my experience, the way repairs are handled is vastly better in case #1, whether that's Lenovo, Dell, or (anecdotally from others) HP. Paying for the accidental damage service also tends to really help, as it eliminates a big source of finger-pointing even if the issues is really a defect and not caused by damage.
1) The direct-sales model, where companies handle their own warranty (and often have on-site service available as an option)
2) The retail-only model, where companies tend to contract out everything and where return-to-depot (generally also run by a third party) is the only option.
(Not counting Apple, which extends direct sales with a network of retail stores.)
In my experience, the way repairs are handled is vastly better in case #1, whether that's Lenovo, Dell, or (anecdotally from others) HP. Paying for the accidental damage service also tends to really help, as it eliminates a big source of finger-pointing even if the issues is really a defect and not caused by damage.
#71
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Like I've said in my previous replies, I will not consider the Mac. It would be too much of a hassle with buying extra software alone.
#72
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In general, if someone wants a Mac, I'd recommend looking between the Macbook Pro 13" and the Macbook Air 13".
The 11"-class ones whether Air or just Macbook now have always been a niche product, and many of the models are darn slow, and the Pro 15", while a beast of a machine, is too pricy for those who don't have a professional need for that much power.
Of business like machines, if you care about the fashion, I'd reiterate the recommendation to look at the X1 Carbon. It is a very thin, very angular dark slab, not at all boxy, and the material quality is superb.
If it's the black color that bothers you, the XPS 13 is another superb machine -- roughly similar guts, and more portable, although I don't find the overall build quality to be quite as good, and I (personally) prefer the 14" screen. The keyboard has its annoyances on both, although the worst things about the 2nd generation X1 Carbon were fixed in the current model and I think overall it's the better of the two keyboards.
Failing that, if you post an example of what sort of appearance you like, I can recommend something closer to that.
So you mean I should buy it direct from the manufacturer such as Dell.com or HP.com or by calling them using their 1-800 number opposed to buying it at big box stores like Best Buy, Staples, etc.?
I prefer direct too as I get better deals.
The Dimension line was probably one of the most durable computer’s I’ve had.
#73
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I remember years ago when Dell wasn’t found in stores and the only way to purchase a Dell was by phone or online ordering. I was getting monthly catalogs from them.
Many thanks nkedel for all your help. Really appreciate it.
#74
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The HP Spectre and Dell XPS 13 are probably my top picks for design. But I would like to check out the new XPS 15 you mention.
Will be very interesting to see if they have a lower-end configuration available; the quad-core models will almost certainly still be around $2000 since they're marketed as a competitor to the Macbook Pro 15".
I had the Dell Dimension 4100 (2000 model) and the Dimension 8400 (2004-2005 model).
It’s not like years ago where you can fully customize it like the processor, amount of ram, software installed, etc.
#75
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Many thanks for your suggestions. Happen to know when the best time is to make my purchase? I'll be needing it by December for my Hawaii holiday and would like about a month or so to test it in case of any issues that might come up.