Go Back   FlyerTalk Forums > Travel&Dining > Travel Technology
Sign in using an external account

Reply
 
Thread Tools Search this Thread
Old May 24, 12, 1:27 pm   #1
2014 Elections
 
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 9,834
Android Can't Send/Receive MMS Messages

I have the Droid RAZR running 2.3.6. I can't send or receive MMS messages. I've tried sending pics, and tried receiving a phone number, but it won't send or download the number.

The message I get is:
Quote:
MMS messages can not be sent or received until the data connection is restored. Please check your MMS APN configuration in mobile network settings.
Any suggestions? I have full 3G service or a strong WiFi connection, and still have the problem.

Thanks
joshwex90 is offline   Reply With Quote
Old May 24, 12, 1:58 pm   #2
 
Join Date: Dec 2009
Posts: 4,284
Try going into the System Updates menu and update the profile. If that does not work, it may be a network issue. Contact your carrier's tech support.

I had a similar issue with my htc EVO 4G. They had to reconfigure the phone's network settings.
TWA884 is offline   Reply With Quote
Old May 24, 12, 2:10 pm   #3
2014 Elections
 
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 9,834
I will be forced to speak with Orange Every since they introduced their new, cheaper, and yet somehow not at all competitive plan, they are IMPOSSIBLE to get a hold of!
Thanks
joshwex90 is offline   Reply With Quote
Old May 24, 12, 3:37 pm   #4
 
Join Date: Dec 2009
Posts: 4,284
You can restore the phone to its original factory specs by doing a hard reset. That clears most issues, however, you'll lose your settings and will have to reinstall your apps.
TWA884 is offline   Reply With Quote
Old May 24, 12, 4:14 pm   #5
Moderator: Travel Technology & Travel Photography
 
Join Date: Nov 2002
Location: NYC
Posts: 7,934
The phone seems to be telling you that the MMS APN settings are wrong. Have you checked them?
gfunkdave is offline   Reply With Quote
Old May 24, 12, 5:02 pm   #6
2014 Elections
 
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 9,834
Quote:
Originally Posted by TWA884 View Post
You can restore the phone to its original factory specs by doing a hard reset. That clears most issues, however, you'll lose your settings and will have to reinstall your apps.
I don't wanna do all that and lose all settings and apps

Quote:
Originally Posted by gfunkdave View Post
The phone seems to be telling you that the MMS APN settings are wrong. Have you checked them?
The problem is there's nothing to change them to. I go, and I only see "orange" to select. I clicked "restore to default APN settings" but that did nothing
joshwex90 is offline   Reply With Quote
Old May 24, 12, 8:24 pm   #7
 
Join Date: Dec 2009
Posts: 4,284
There is a free app that manages those settings. It's rated fairly highly. I have no personal experience with it.
Google play - Tweakker
Quote:
Worldwide Internet and MMS APN settings - Tweakker is the best APN manager tool that helps you set up your APN settings - Access Point Name - for internet and mms connection in 3 easy steps:
1. Select your operator or provider
2. Select your subscription or plan
3. Tweakker sets up Internet & MMS APN
Ice Cream Sandwich is not supported at the moment because of Google's modifications. We are working on a solution.

<snip>
TWA884 is offline   Reply With Quote
Old May 25, 12, 2:18 am   #8
2014 Elections
 
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 9,834
Started downloading it - hope it works! Though when I clicked "install," it gave me that annoying message "this app is compatible with SOME of your devices," which has always been code-word for you can download this to your American phone, but not Israeli. (Like the Ally bank app, or Netflix, or Pandora, or B&N Nook, etc.) Weird that the phone I couldn't download it to was my American phone.
joshwex90 is offline   Reply With Quote
Old May 25, 12, 6:52 am   #9
2014 Elections
 
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 9,834
That was a fail. Now, I can't connect to the internet at all unless I'm on WiFi
joshwex90 is offline   Reply With Quote
Old May 25, 12, 12:29 pm   #10
 
Join Date: Apr 2012
Location: United States
Posts: 355
Your phone needs a connection to MMSC server which is much similar to email server. Secondly, you need connection to access the server. Most operators don't accept MMS on default internet connection provided on phone. If so, you have to configure another connection known as WAP.
printingray is offline   Reply With Quote
Old May 25, 12, 12:38 pm   #11
 
Join Date: May 2003
Location: At This Point, Only G*d Knows!
Posts: 3,467
Depending on the device (I am not familiar with Moto devices exactly as they run BLUR on top of Android you will either need two APN settings or it can be combined in one setting.

Again, depending on the country ORANGE is operating in, the APN settings can be different.

However, if you are on ORANGE UK the settings would be as follows:
[N.B. AGAIN DEPENDING ON MANUFACTURER YOU CAN COMBINE THE SETTINGS OR YOU WILL HAVE TO CREATE TWO APNs]

Name: Orange Internet (or whatever suits your fancy)
APN: orangeinternet
Proxy: <not set>
Port: <not set>
Username: <not set>
Password: <not set>
Server: <not set>
MMSC: <not set>
MMS proxy: <not set>
MMS port: <not set>
MMS protocol: <not set>
MCC: 234
MNC: 33
APN type: default,internet

Name: Orange MMS (or whatever suits your fancy)
APN: orangemms
Proxy: 192.168.224.010
Port: 8080
Username: Orange
Password: Multimedia
Server: <not set>
MMSC: http://mms.orange.co.uk
MMS proxy: 192.168.224.010
MMS port: 8080
MMS protocol: WAP 2.0
MCC: 234
MNC: 33
APN type: mms

Dan
dan1431 is offline   Reply With Quote
Old May 25, 12, 2:45 pm   #12
 
Join Date: Dec 2009
Posts: 4,284
Quote:
Originally Posted by dan1431 View Post
Depending on the device (I am not familiar with Moto devices exactly as they run BLUR on top of Android you will either need two APN settings or it can be combined in one setting.

Again, depending on the country ORANGE is operating in, the APN settings can be different.

However, if you are on ORANGE UK the settings would be as follows:
[N.B. AGAIN DEPENDING ON MANUFACTURER YOU CAN COMBINE THE SETTINGS OR YOU WILL HAVE TO CREATE TWO APNs]

Name: Orange Internet (or whatever suits your fancy)
APN: orangeinternet
Proxy: <not set>
Port: <not set>
Username: <not set>
Password: <not set>
Server: <not set>
MMSC: <not set>
MMS proxy: <not set>
MMS port: <not set>
MMS protocol: <not set>
MCC: 234
MNC: 33
APN type: default,internet

Name: Orange MMS (or whatever suits your fancy)
APN: orangemms
Proxy: 192.168.224.010
Port: 8080
Username: Orange
Password: Multimedia
Server: <not set>
MMSC: http://mms.orange.co.uk
MMS proxy: 192.168.224.010
MMS port: 8080
MMS protocol: WAP 2.0
MCC: 234
MNC: 33
APN type: mms

Dan
Josh' carrier is Orange in Israel, not Orange in the UK. The settings you posted appear to be for the UK carrier.
TWA884 is offline   Reply With Quote
Old May 27, 12, 12:41 pm   #13
2014 Elections
 
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 9,834
All's well that ends well - I searched in Hebrew the problem, hoping someone with specific knowledge of Androids with Orange in Israel, and I sent a text message to some automated response number that reset my APN. No one seems to know though how to fix the MMS issue. At least I have internet back, and I guess I'll try speaking to Orange again, though that's been unsuccessful the last few times
joshwex90 is offline   Reply With Quote
Old May 28, 12, 5:38 pm   #14
 
Join Date: Dec 2009
Posts: 4,284
I found these setting on APN Changer:
Quote:
Orange

Orange Israel voice network uses GSM 900/1800 frequency and UMTS technology. Orange Israel 3G data network uses HSPDA technology and covers over 90% of the country. Most GSM 3G devices can be used on the network, among them iPhone, iPad, BlackBerry, Android smartphones, different cellular modems etc.

APN settings
  • APN: uinternet
  • Username: orange (may also be left blank)
  • Password: orange (may also be left blank)

for enabling MMS - add these :
And xda-developers:
Quote:
Orange, Internet:
Name: Orange 3G
APN: uinternet
Username: orange
Password: orange
MMC: 425
MNC: 01
APN type: default

Orange, MMS:
Name: Orange MMS
APN: wap.orange.co.il
MMSC: http://192.168.220.15/servlets/mms
MMS port: 8080
MCC: 425
MNC: 01
APN type: mms>
Good luck.
TWA884 is offline   Reply With Quote
Old May 28, 12, 5:39 pm   #15
2014 Elections
 
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 9,834
Will try those out - thanks!
joshwex90 is offline   Reply With Quote
 
 
Reply

Bookmarks


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off
Forum Jump


All times are GMT -6. The time now is 11:49 am.