Remote desktop software
Mar 8, 2011, 8:17 am
#16
Join Date: Feb 2000
Location: Menlo Park, CA, USA
Programs: UA 1MM 0P, AA, DL, *wood, Lifetime FPC Plat., IHG, HHD
Posts: 6,912
no mac
Though I use LogMeIn free on a daily basis, as well as RDP over VPN, last week I visited a client who showed me something very cool. She had bought VNC Enterprise edition for her office, and it is dramatically faster than the free VNC version. Then she connected with the VNC app on her iPhone ($10 extra), and it was amazingly fast also. Very cool.
Logmein supports all platforms from their free client, and up.
disclaimer: I have owned LOGM in the past, be recently exited at 45, but will buy it again in the future.
Mar 8, 2011, 8:55 am
#17
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
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Question about logmein..
I have issues getting to my personal email from work, so I thought this might be a good solution.
Is it?
Once installed on my home PC, I'm assuming I go to the logmein website to access it. Correct?
If so, as long as I can get to my personal stuff/email and any web browsing I might do is via the logmein website and not my work computer, hence there is no security issue with my work computer. Right?
Any gotchas?
Many thanks.
I have issues getting to my personal email from work, so I thought this might be a good solution.
Is it?
Once installed on my home PC, I'm assuming I go to the logmein website to access it. Correct?
If so, as long as I can get to my personal stuff/email and any web browsing I might do is via the logmein website and not my work computer, hence there is no security issue with my work computer. Right?
Any gotchas?
Many thanks.
Mar 8, 2011, 9:03 am
#18
Join Date: Feb 2000
Location: Menlo Park, CA, USA
Programs: UA 1MM 0P, AA, DL, *wood, Lifetime FPC Plat., IHG, HHD
Posts: 6,912
Yes, that's the way it is. The tunnel is encrypted, so unless there is some serious packet sniffing going on, work or anywhere for that matter is not going to see the traffic.
Downsides to the FREE product, are you don't get audio or remote print support or direct filesharing support (drag from the browser session to your LOCAL desktop!) but that can always be purchased if they are indeed necessary.
Downsides to the FREE product, are you don't get audio or remote print support or direct filesharing support (drag from the browser session to your LOCAL desktop!) but that can always be purchased if they are indeed necessary.
Mar 8, 2011, 9:07 am
#19
In Memoriam
Join Date: Feb 2000
Location: Easton, CT, USA
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I'm not saying that they are correct, all you are doing is controlling the mouse and keyboard on the home machine, but there may be a perceived security risk, even if there is not a real one.
Mar 8, 2011, 9:28 am
#21
FlyerTalk Evangelist, Ambassador: World of Hyatt
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Thanks to both of you. I suspect there is serious packet sniffing going on 
However, I'm thinking/hoping is that this is more like citrix where all that passes back and forth (for the free version) are screenshots.
They have already told me to forward my personal email to my work address so it could go through their filters, and my only real issue is that sometimes I want/need to reply using that address, hence wanting to use logmein.
I guess I could try it and if the IT police come a-callin' I can just play dumb
However, I'm thinking/hoping is that this is more like citrix where all that passes back and forth (for the free version) are screenshots.They have already told me to forward my personal email to my work address so it could go through their filters, and my only real issue is that sometimes I want/need to reply using that address, hence wanting to use logmein.
I guess I could try it and if the IT police come a-callin' I can just play dumb
Mar 8, 2011, 9:31 am
#23
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I checked and can get to the website. I'm going to install it at home tonight and will check to see what happens.
Mar 8, 2011, 10:16 am
#24
Join Date: Feb 2000
Location: Menlo Park, CA, USA
Programs: UA 1MM 0P, AA, DL, *wood, Lifetime FPC Plat., IHG, HHD
Posts: 6,912
financial and other industries
Just a quick note. If you work in the financial and some other industries, this type of external access to communications is illegal. You would have been instructed a few years ago (or sooner during employee orientation) about accessing external communication platforms either IN work, or external during work. YOU can be liable in the case that you circumvent the solutions that IT puts in place to prohibit employees from being able to affect communication external that is not captured by federally required internal tracking solutions. So, be warned.
Mar 8, 2011, 10:43 am
#25
FlyerTalk Evangelist, Ambassador: World of Hyatt
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No, I wasn't advised and I'm not in the financial services industry. I read our IT policy, and security is so strict due to virus and hacking attacks.
I do thank you for the heads up ^^
I do thank you for the heads up ^^
Mar 8, 2011, 9:20 pm
#26
Join Date: Aug 2001
Location: DALLAS,TX AA EXP-3MM, HYT PLAT, SPG PLAT,HLT GLD,LEADERS CLUB
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I use log me in on all my computers. Good luck if you think you are going to install it at work. You have to have it enabled on your pc at the office to connect and I doubt very much your IT people will not see this remote access and shut it down even if the ports are open to get it installed.
My firewall is monitered 24/7 and I am unable to use logmein ,pcanywhere,or remote access,actually I can not get to any site on my work pc that has not been approved by IT.... Some days I think I am going to take a hammer and smash that red box LOL
My firewall is monitered 24/7 and I am unable to use logmein ,pcanywhere,or remote access,actually I can not get to any site on my work pc that has not been approved by IT.... Some days I think I am going to take a hammer and smash that red box LOL
Mar 8, 2011, 10:10 pm
#27
Join Date: Aug 2006
Location: San Jose CA
Posts: 1,100
So I'm going to use logmein to support a customer of mine while she's on the road; the free version looks fine. However, I'm a little confused about the best instructions to give my customer. She will create an account, download the software, set a secret access code, etc. But it appears that she has to "invite" me to share her desktop? If she's running the client software and she gives me her secret access code, can I manage her machine without an invitation?
Mar 8, 2011, 10:28 pm
#28
Join Date: Feb 2005
Location: Hong Kong
Posts: 2,068
So I'm going to use logmein to support a customer of mine while she's on the road; the free version looks fine. However, I'm a little confused about the best instructions to give my customer. She will create an account, download the software, set a secret access code, etc. But it appears that she has to "invite" me to share her desktop? If she's running the client software and she gives me her secret access code, can I manage her machine without an invitation?
However note Teamviewer free is for non commercial use only. You mention you will be using it to support a "customer", which suggests it will be for commercial use.
Mar 9, 2011, 8:19 am
#29
Join Date: Feb 2000
Location: Menlo Park, CA, USA
Programs: UA 1MM 0P, AA, DL, *wood, Lifetime FPC Plat., IHG, HHD
Posts: 6,912
So I'm going to use logmein to support a customer of mine while she's on the road; the free version looks fine. However, I'm a little confused about the best instructions to give my customer. She will create an account, download the software, set a secret access code, etc. But it appears that she has to "invite" me to share her desktop? If she's running the client software and she gives me her secret access code, can I manage her machine without an invitation?
Mar 9, 2011, 8:21 am
#30
FlyerTalk Evangelist, Ambassador: World of Hyatt
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Update:
I installed the client on my PC at home last night. I tested it on my husband's MAC and it worked like a charm.
I just used it to access from my office, and again, it worked like a charm.
I don't have any real need or interest in using the more advanced features, such as file transfer, etc, so the free version, which just allows me to see my PC at home and use my email/internet access is perfectly fine. If I want to work on a personal file, well, I'm going to leave it on the home PC, not transfer it.
From the best I can tell, nothing is taking place on my work computer, except visually, and that's all I need.
I installed the client on my PC at home last night. I tested it on my husband's MAC and it worked like a charm.
I just used it to access from my office, and again, it worked like a charm.
I don't have any real need or interest in using the more advanced features, such as file transfer, etc, so the free version, which just allows me to see my PC at home and use my email/internet access is perfectly fine. If I want to work on a personal file, well, I'm going to leave it on the home PC, not transfer it.
From the best I can tell, nothing is taking place on my work computer, except visually, and that's all I need.