A non transferable warranty, though I'm not sure how strict they are in enforcing it.
Products covered by the Carry With Confidence™ Guarantee are assured to be free from manufacturing defects in materials and workmanship for the life of the product. The Carry With Confidence™ Guarantee also covers repairs of a functional nature if the damage is caused from abuse or mishandling by a common carrier, such as an airline, taxi, train or cruise ship. If such a defect appears during the warranty period, we will repair or replace your product, as appropriate, free of charge with an equivalent or updated model of comparable value. This guarantee is non-transferable and does not cover the contents of your bag, cosmetic wear and tear, or damage resulting from abuse, misuse, unauthorized repair or improper handling. In the event of a defect during the warranty period, contact Customer Service to obtain a return authorization number, and return your product to our authorized repair center with your original sales receipt validating your purchase. Shipping costs to our repair center are the responsibility of the owner. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or country to country.
Coloring added, don't think a used bag on e-bay would qualify.
Programs: Marriott Lifetime Platinum, UA 1K actually a "2K", AA Gold, BW Diamond, Hyatt Platinum, Hilton Silvr
Same here, the repair shop simply verified that it was an authentic Victorinox bag and had it fixed for free, no questions asked. They just bill the repairs back to the manufacturer.
I think my Victorinox bag is pretty awesome. Works flawlessly, is lightweight, expandable and looks amazing. It has been in the shop a few times because of broken handles that were the result of rough handling on trips where I have had to check it.