BinSabai

quite interesting observation! maybe they try to reserve it for F and those who pay to a service provider. Was there a staff at the entrance, where the sign is, telling people with J tickets or Platinum member that it is closed? You can't see from this point whether the booths are operated or not

m0hamed

There was a sign on the left and that was it. Because it was the left queue and empty people may have assumed it was closed. Certainly no staff directing.

As we discovered walking to our baggage carousel other immigration points had only about 100 as opposed to around 400 or 500 as I estimated.

Similarly when we used the J and F security points we only saw one or two other pax.

Thaikwai

You can also use the Premium Lane with your TG Business Class boarding pass.

BinSabai

I have been rejected once and have not tried it since. It's also quite a long way back into the terminal and further to the west, once you have entered the arrival hall east

Lament

First time I hear that . I thought it was only possible with a Premium Lane voucher that TG does not give you .

BinSabai

maybe some fellow FT members could confirm whether they were able to use Premium Lane with a TG J Boarding pass or with a TG Platinum Card?

UAuhoh

I was sent out of the line with just my TG business class boarding pass. They require a Fast Track card.

Thaikwai

That's interesting, because I think I was not asked for a card, but I did notice a THAI Business Class boarding pass stub pasted to the window alongside the Premium Lane card. I may well be wrong about this.

Lament

It would be nice if someone could confirm or refute this once and for all .

kapitan

I have used the premium lane without J BP and was questioned once by the officer and she did not accept my Plat card, though I told her the sign displayed the same card. But fortunately she did not send me away and did processed my entry. I did a couple of times use the lane flying Y, but was not checked at all.

These immigration officers are funny people, all dependent on their mood I guess, once I was escorted, flying F to the lanes on the right side (facing inwards) and was asked to present my F BP..... now that is strange!!!!!!!!

I have asked the dragons at the F lounge about the usage of the arrival Fast Track lane for Plats and she said it is our right to use it, but I told her to have THAI make it clear to immigration.

Now that the Immigration Dept have allow my passport to use the auto lanes, I may not have to worry about this any more, for now.

dsquared37

To that effect.

About a year ago the agent spent some time flipping through my 100+ page passport and finally saw something she wanted to show me. Fearing the worst I stepped to the side of the counter but she just wanted to point out that a few months earlier she had processed me for entry into Thailand - her mark was aside the stamp. She smiled, I smiled, and relieved I walked away.

BinSabai

would be nice but as old Thailand hand, you should know that here, nothing is for sure...
at the moment 1 : 2 against use of Premium Lane for TG Biz Class

Lament

Thainess I guess ?

thbe

I'm as sure as you can be sure about something in Thailand, that you can use the premium lane with a TG boarding pass in C.

But - even if that is a unchanged rule for years - not every immigration officer seems to know that. I.e. in July an immigration officer asked for my premium lane voucher and I told her about the rule. She wasn't convinced, but she let me proceed.

Last week I did not have any problems - as most of the times. Before I've asked the TG customer service to confirm the rule and they were quite astonished, that the immigration officer in July did not know the rule, that TG C passengers get premium lane without voucher, just with the boarding pass.

Btw: No queues at the immigration on my trips in July and August (both on Fridays around 1pm).

BinSabai

did you distinguish between Premium Lane and TG's own fast track? I would not be surprised if customer service does not know, that those are two different exits and they mix up...