Ben on ticket Benjamin on passport
May 27, 2017, 8:25 am
#1
Original Poster
Join Date: May 2017
Posts: 8
Ben on ticket Benjamin on passport
Hey there, I just booked a flight start July from London to Sydney via Expedia on Thai Airways.
As a monumental mistake I booked my ticket as Ben rather than Benjamin as on my passport.
I've checked it out, seems like I might be ok and might not. Also read that if you ask for a name correction within 24 hours, you might be ok.
Problem is I can't get hold of anyone at Thai Airways.
I'm actually contemplating just changing my name by deedpoll and getting a new passport, as I'm certain I can do that in time worst case.
Any suggestions on what to do/if I'll be ok? Flying first, booked on Expedia at a pretty good price.
Thanks
As a monumental mistake I booked my ticket as Ben rather than Benjamin as on my passport.
I've checked it out, seems like I might be ok and might not. Also read that if you ask for a name correction within 24 hours, you might be ok.
Problem is I can't get hold of anyone at Thai Airways.
I'm actually contemplating just changing my name by deedpoll and getting a new passport, as I'm certain I can do that in time worst case.
Any suggestions on what to do/if I'll be ok? Flying first, booked on Expedia at a pretty good price.
Thanks
May 27, 2017, 2:48 pm
#2
Join Date: Sep 2011
Location: Brisbane
Programs: QF gold, HH Diamond, VA plat, Aegean Gold
Posts: 683
Have you rung expedia they could potentially be able to help. Proper names on passports is a big deal, but Ben vs Benjamin is something that may be ok - may depend on who you get on the day
May 27, 2017, 3:34 pm
#3
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,194
THAI won't work with your ticket since Expedia has issued it and is consider to be the travel agent. As above, contact Expedia. You could expect to pay a small fee.
Any reason why you didn't book directly with THAI? I see the one-way fare for a a random August date in discounted First Class (P) was GBP 2600 for an adult.
Any reason why you didn't book directly with THAI? I see the one-way fare for a a random August date in discounted First Class (P) was GBP 2600 for an adult.
May 28, 2017, 12:28 am
#4
Original Poster
Join Date: May 2017
Posts: 8
THAI won't work with your ticket since Expedia has issued it and is consider to be the travel agent. As above, contact Expedia. You could expect to pay a small fee.
Any reason why you didn't book directly with THAI? I see the one-way fare for a a random August date in discounted First Class (P) was GBP 2600 for an adult.
Any reason why you didn't book directly with THAI? I see the one-way fare for a a random August date in discounted First Class (P) was GBP 2600 for an adult.
May 28, 2017, 12:40 am
#5
Original Poster
Join Date: May 2017
Posts: 8
I feel incredibly stupid not even trying to contact Expedia, it's like I had a brain freeze yesterday and just attempted to contact Thai by any means possible. Right now on hold with Expedia, they definitely do same day corrections without an issue, so double whammy on my stupidity. If they want silly money, I need to decide whether it's worth the risk (almost certainly not) or actually changing my name. I never use Benjamin anyway, but it's a LOT of work for such a stupid mistake. Worst nightmare is arriving, not being allowed to board and having to buy a likely full price fair so I can travel with my little boy!
May 28, 2017, 12:53 am
#7
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,194
Anyways, hope it all works out! You ticket should be cancellable and you could buy another if a name change his not possible - ask about the costs for that too.
May 28, 2017, 1:06 am
#8
Join Date: Apr 2012
Location: not far from MUC
Posts: 6,620
See (just as an example)
Name typo on a ticket - call the airline or not?
I've had a variety of random muddled names on tickets; if the surname is right and the first 3 letters of the first name match, I doubt any agent is going to notice, much less care.
May 28, 2017, 1:23 am
#9
Original Poster
Join Date: May 2017
Posts: 8
Bizarrely enough, it works fine now on the same browser. I can get the same flight for about Ł200 more than I paid, which I would have definitely done if I could have.
Just spoken to someone at Expedia, they don't seem to think it's an issue and have put me back on hold whilst they contact Thai. My fingers are crossed!