ROP Gold Birthday Award - Use on Code-share possible?
Nov 1, 2016, 5:53 am
#1
Original Poster
Join Date: Feb 2007
Location: BKK
Programs: TG ROP Gold
Posts: 243
ROP Gold Birthday Award - Use on Code-share possible?
Hi All
Apologies if this has been answered elsewhere but I couldn't find any references. Does anyone know if birthday awards can be used on code-share flights where TG metal doesn't go (e.g., to the US via BR)?
Many thanks!
Apologies if this has been answered elsewhere but I couldn't find any references. Does anyone know if birthday awards can be used on code-share flights where TG metal doesn't go (e.g., to the US via BR)?
Many thanks!
Nov 1, 2016, 1:51 pm
#3
Join Date: Oct 2014
Location: BKK
Programs: BRK-B
Posts: 580
I am trying to book LHR-BKK-SIN with the whole trip in next year by using this year Gold 50%, LHR office said that they are not able to do it - have to do it next year, but BKK office said that they can. Later, I contacted TG London office with my ticket again and they THREATEN me by saying that they will void the ticket as Gold 50% is not applicable for flight beginning in next year, what is happening?
Nov 1, 2016, 4:53 pm
#4
Join Date: Jul 2012
Location: Bangkok & Dublin
Programs: Thai ROP Platinum; BA Gold; Marriott Bonvoy Titanium For Life; IHG Diamond Ambassador
Posts: 375
I am trying to book LHR-BKK-SIN with the whole trip in next year by using this year Gold 50%, LHR office said that they are not able to do it - have to do it next year, but BKK office said that they can. Later, I contacted TG London office with my ticket again and they THREATEN me by saying that they will void the ticket as Gold 50% is not applicable for flight beginning in next year, what is happening?
You can use this year's 50% Discount Redemption voucher to book a flight for next year. As long as you surrender the redemption voucher this year, before it expires, you can use it to book a flight next year. I have done this before.
However, I am somewhat confused when you say you contacted them "with my ticket again". Do you already have a ticket issued for the trip? If so, how could you use the 50% Discount Redemption voucher?
Nov 2, 2016, 12:23 am
#5
Join Date: May 2005
Location: UK
Programs: ROP *G, BAEC Gold, HH Lifetime Diamond
Posts: 969
Did you get the customer service agent's name? I would make a complaint if I were you, about being threatened like that.
You can use this year's 50% Discount Redemption voucher to book a flight for next year. As long as you surrender the redemption voucher this year, before it expires, you can use it to book a flight next year. I have done this before.
However, I am somewhat confused when you say you contacted them "with my ticket again". Do you already have a ticket issued for the trip? If so, how could you use the 50% Discount Redemption voucher?
You can use this year's 50% Discount Redemption voucher to book a flight for next year. As long as you surrender the redemption voucher this year, before it expires, you can use it to book a flight next year. I have done this before.
However, I am somewhat confused when you say you contacted them "with my ticket again". Do you already have a ticket issued for the trip? If so, how could you use the 50% Discount Redemption voucher?
Nov 2, 2016, 1:22 am
#6
Join Date: Oct 2014
Location: BKK
Programs: BRK-B
Posts: 580
Did you get the customer service agent's name? I would make a complaint if I were you, about being threatened like that.
You can use this year's 50% Discount Redemption voucher to book a flight for next year. As long as you surrender the redemption voucher this year, before it expires, you can use it to book a flight next year. I have done this before.
However, I am somewhat confused when you say you contacted them "with my ticket again". Do you already have a ticket issued for the trip? If so, how could you use the 50% Discount Redemption voucher?
You can use this year's 50% Discount Redemption voucher to book a flight for next year. As long as you surrender the redemption voucher this year, before it expires, you can use it to book a flight next year. I have done this before.
However, I am somewhat confused when you say you contacted them "with my ticket again". Do you already have a ticket issued for the trip? If so, how could you use the 50% Discount Redemption voucher?
Nov 2, 2016, 2:37 am
#7
Join Date: Jun 2007
Programs: ROP Gold
Posts: 1,292
Nov 3, 2016, 9:03 am
#9
Join Date: Jan 2016
Posts: 905
Did you get the customer service agent's name? I would make a complaint if I were you, about being threatened like that.
You can use this year's 50% Discount Redemption voucher to book a flight for next year. As long as you surrender the redemption voucher this year, before it expires, you can use it to book a flight next year. I have done this before.
However, I am somewhat confused when you say you contacted them "with my ticket again". Do you already have a ticket issued for the trip? If so, how could you use the 50% Discount Redemption voucher?
You can use this year's 50% Discount Redemption voucher to book a flight for next year. As long as you surrender the redemption voucher this year, before it expires, you can use it to book a flight next year. I have done this before.
However, I am somewhat confused when you say you contacted them "with my ticket again". Do you already have a ticket issued for the trip? If so, how could you use the 50% Discount Redemption voucher?
The advice was unequivocal: make a booking/redemption before the end of the year to be used by the end of 2017.
If things have changed, without notice, my days with ROP will be over for good.
Nov 19, 2016, 8:37 am
#10
Join Date: Jun 2007
Programs: ROP Gold
Posts: 1,292
As I am worried that the 50% redemption offer is not available next year.
So I wish to take advantage of it.
I plan to fly the sector from SIN - BKK in Dec this year and the remaining sectors (BKK - LHR and LHR - SIN) next year in June.
As I am still not certain about the dates for the sectors to LHR yet, it is very likely that I would be making changes.
I check the handbook, the service fee is USD60. Does anyone know if this correct?
Thank you.
Nov 20, 2016, 2:56 am
#12
Join Date: May 2005
Location: UK
Programs: ROP *G, BAEC Gold, HH Lifetime Diamond
Posts: 969
Nov 20, 2016, 2:59 am
#13
Join Date: May 2005
Location: UK
Programs: ROP *G, BAEC Gold, HH Lifetime Diamond
Posts: 969
Dear all
As I am worried that the 50% redemption offer is not available next year.
So I wish to take advantage of it.
I plan to fly the sector from SIN - BKK in Dec this year and the remaining sectors (BKK - LHR and LHR - SIN) next year in June.
As I am still not certain about the dates for the sectors to LHR yet, it is very likely that I would be making changes.
I check the handbook, the service fee is USD60. Does anyone know if this correct?
Thank you.
As I am worried that the 50% redemption offer is not available next year.
So I wish to take advantage of it.
I plan to fly the sector from SIN - BKK in Dec this year and the remaining sectors (BKK - LHR and LHR - SIN) next year in June.
As I am still not certain about the dates for the sectors to LHR yet, it is very likely that I would be making changes.
I check the handbook, the service fee is USD60. Does anyone know if this correct?
Thank you.
Enjoy
Nov 20, 2016, 3:39 pm
#15
Join Date: Oct 2014
Location: BKK
Programs: BRK-B
Posts: 580
Yes, this is quite true for 50%, you have to go on waiting list on TG910 for quite a long time. TG also axed the availability of J-Class during first week of 2017 and that makes you can't use GUP or PUP.