Was 380 Dropped BKK-FRA?
#1
Original Poster
Join Date: Feb 2003
Location: PHL
Programs: UA Plat, 2MM
Posts: 1,860
Was 380 Dropped BKK-FRA?
I have a reservation on TG BKK-FRA in June at 23:45. It was an A 380, but looking at my reservation I see that it has been changed to 777. Is this a mistake or have they changed the aircraft?
#2
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,324
BKK FRA has currently two flights TG920 and TG922; the former on A380 leaving midnight daily, the latter 77W leaving after noon, not every day
are you on TG920?
A380 is very regular; maybe you are unlucky to get a one time aircraft change due to maintenance cycle as the 5 A380 with the destinations Frankfurt, Paris, London and Tokyo are very busy...
are you on TG920?
A380 is very regular; maybe you are unlucky to get a one time aircraft change due to maintenance cycle as the 5 A380 with the destinations Frankfurt, Paris, London and Tokyo are very busy...
#4
Join Date: Oct 2007
Programs: AA Plat
Posts: 17
Starting around May 16, 2016 for 4 months until around Sept. 16, TG 920/921 have been zeroed out in First class but it still shows the A380 as the aircraft. Any ideas? Does this mean there will probably be a different aircraft without first for this time period?
#7
Suspended
Join Date: Feb 2007
Location: PVG, FRA, SEA, HEL
Programs: UA Premier Gold
Posts: 4,783
I was under the impression that there was no F on any of TG's 777's- so what'll happen to the passengers already ticketed in F?
#9
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
#10
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,760
I am under the impression that the EU regulation does not distinguish pay tickets and award tickets. Though one has to put in efforts to get the airlines to comply with the EU regulation on compensation.
This kind of downgrades has popped up in virtually once every few weeks on various programs' forums. All the discussions seem to suggest that the passengers affected do get the same compensation on flights originated from EU.
This kind of downgrades has popped up in virtually once every few weeks on various programs' forums. All the discussions seem to suggest that the passengers affected do get the same compensation on flights originated from EU.
#11
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
In the universe of flights departing the EU, Regulation EC261/2004 applies, and a refund of 75% (of the whole ticket price) is indeed applicable in this instance. You may not be familiar with the legislation, but that doesn't stop it from being relevant in this case.
TG may well take two specific positions, namely that (1) it only offers F on certain aircraft and these aircraft will not be available to operate that sector, and (2) it is willing to rebook in J and offer a combination of miles/vouchers/cash as compensation in lieu of EC261. The former is unlikely to cut much if properly pursued, but of course the affected passenger is free to accept the latter.
TG may well take two specific positions, namely that (1) it only offers F on certain aircraft and these aircraft will not be available to operate that sector, and (2) it is willing to rebook in J and offer a combination of miles/vouchers/cash as compensation in lieu of EC261. The former is unlikely to cut much if properly pursued, but of course the affected passenger is free to accept the latter.
#12
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,324
In the universe of flights departing the EU, Regulation EC261/2004 applies, and a refund of 75% (of the whole ticket price) is indeed applicable in this instance. You may not be familiar with the legislation, but that doesn't stop it from being relevant in this case.
TG may well take two specific positions, namely that (1) it only offers F on certain aircraft and these aircraft will not be available to operate that sector, and (2) it is willing to rebook in J and offer a combination of miles/vouchers/cash as compensation in lieu of EC261. The former is unlikely to cut much if properly pursued, but of course the affected passenger is free to accept the latter.
TG may well take two specific positions, namely that (1) it only offers F on certain aircraft and these aircraft will not be available to operate that sector, and (2) it is willing to rebook in J and offer a combination of miles/vouchers/cash as compensation in lieu of EC261. The former is unlikely to cut much if properly pursued, but of course the affected passenger is free to accept the latter.
#13
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
It depends on whether they (1) were made aware of their rights, and (2) tried (and how hard). The fact is that, if you paid €4,000 for a one-way flight in F from FRA-BKK and were downgraded to J, you are entitled to a refund of €3,000, even having taken the flight in J. Sure, TG will throw up all sorts of ro.......s and delays, but usually a threat to pursue through the courts gets things settled in the end.
#14
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,324
It depends on whether they (1) were made aware of their rights, and (2) tried (and how hard). The fact is that, if you paid €4,000 for a one-way flight in F from FRA-BKK and were downgraded to J, you are entitled to a refund of €3,000, even having taken the flight in J. Sure, TG will throw up all sorts of ro.......s and delays, but usually a threat to pursue through the courts gets things settled in the end.
#15
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
In the universe of flights departing the EU, Regulation EC261/2004 applies, and a refund of 75% (of the whole ticket price) is indeed applicable in this instance. You may not be familiar with the legislation, but that doesn't stop it from being relevant in this case.
TG generally doesn't obey EU261. And there is of course no governmental enforcement mechanism, only a private right of action.
So by all means, let the theoretical discussion continue.