A surprising operational upgrade... twice

Old Sep 7, 2015, 2:05 pm
  #1  
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Join Date: Nov 2004
Location: Commuting between London & Jakarta
Programs: Thai Airways ROP *G; British Airways Executive Club Silver
Posts: 333
A surprising operational upgrade... twice

For the first time in over a decade of holding ROP*G status I recently checked into a flight LHR-BKK and was upgraded at the counter from Y to C on the A380 service. I assume that my fare class (Y) combined with reduction in service on the route (1 flight a day - economy overbooked), led to this rare but happy event. What was rather incredible though is that on the return leg BKK-LHR the same thing happened (fare class M), at the gate. I had been under the impression that operational upgrades were extremely rare but can only assume that it is the aircraft type and reduction in route frequency that led to this rather unusual event rather than a change in policy. So for all my fellow sufferers of Y... there is hope!

Cheers, dinbangkok
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Old Sep 7, 2015, 4:24 pm
  #2  
 
Join Date: Oct 2012
Location: Auckland / New Delhi
Programs: TG, SQ. Amex
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We got an op up from J to F last month on the same route, first time in 8 years. Very happy chappies!
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Old Sep 7, 2015, 9:50 pm
  #3  
 
Join Date: Oct 2014
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For me, it was TG911 LHR-BKK 3 years ago when I was flying A340-600 and Y was overbooked.
Noppasit is offline  
Old Sep 7, 2015, 11:40 pm
  #4  
 
Join Date: Jul 2013
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are the good old times of operational upgrades coming back?
BinSabai is offline  
Old Sep 8, 2015, 5:16 am
  #5  
 
Join Date: Jul 2009
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the reason is indeed the "overbooking" situation - and the "procedures" (Platinum first, then ROP Gold and then Star Gold) is being much more observed than before...
Creole Spirit is offline  
Old Sep 8, 2015, 6:43 am
  #6  
 
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,314
Originally Posted by Creole Spirit
the reason is indeed the "overbooking" situation - and the "procedures" (Platinum first, then ROP Gold and then Star Gold) is being much more observed than before...
you forgot the TIP's in your procedure...
BinSabai is offline  

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