First Class Lounge in Terminal E at BKK gone!
Dec 14, 2014, 6:29 am
#1
Original Poster
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,328
First Class Lounge in Terminal E at BKK gone!
Today I had a departure from a E gate, so I walked all along the D terminal to the Royal Orchid Lounge E, which always had a small F lounge
it is still listed in the website:
http://www.thaiairways.com.hk/en_HK/...#div1-section3
Royal Orchid Lounge E West accommodate 20 First Class Passenger and 91 Business Class Passenger
now it's gone! all business class only. No menu and no champagne, just the mediocre Business Class Catering! Talked with 2 staff and they confirmed this additional decrease of service!
Luckily I stayed the first hour in the normal FCL in D and just wanted to stay the last 20' in the E lounge, otherwise I am not sure whether all staff there would still be alive
it is still listed in the website:
http://www.thaiairways.com.hk/en_HK/...#div1-section3
Royal Orchid Lounge E West accommodate 20 First Class Passenger and 91 Business Class Passenger
now it's gone! all business class only. No menu and no champagne, just the mediocre Business Class Catering! Talked with 2 staff and they confirmed this additional decrease of service!
Luckily I stayed the first hour in the normal FCL in D and just wanted to stay the last 20' in the E lounge, otherwise I am not sure whether all staff there would still be alive
Dec 14, 2014, 5:50 pm
#3
Original Poster
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,328
If you had a departure at E, F or G terminals it was nice to have this lounge as alternative and avoid last minute walks in a hurry over 1000 meters to the gates from main FCL in D. That was the main purpose.
After all they had the same menu and beverages like the main FCL and that's really not too bad
Dec 14, 2014, 10:48 pm
#4
Join Date: Sep 2009
Programs: UA GS>1K>Nothing; DL DM 2MM; AS 75K>Nothing>MVP
Posts: 9,341
right home??
If you had a departure at E, F or G terminals it was nice to have this lounge as alternative and avoid last minute walks in a hurry over 1000 meters to the gates from main FCL in D. That was the main purpose.
After all they had the same menu and beverages like the main FCL and that's really not too bad
If you had a departure at E, F or G terminals it was nice to have this lounge as alternative and avoid last minute walks in a hurry over 1000 meters to the gates from main FCL in D. That was the main purpose.
After all they had the same menu and beverages like the main FCL and that's really not too bad
To be honest, when I've flown out of E, F or G, I rarely bothered to to use the F lounge. If I had enough time, I used the main FCL. With a tight connection, I usually just parked in one of the sleeping births in business section of the E concourse lounge.
Dec 16, 2014, 10:30 am
#5
Join Date: Jul 2009
Location: VZ
Programs: M&M, ROP, KrisFlyer
Posts: 1,028
right home??
If you had a departure at E, F or G terminals it was nice to have this lounge as alternative and avoid last minute walks in a hurry over 1000 meters to the gates from main FCL in D. That was the main purpose.
After all they had the same menu and beverages like the main FCL and that's really not too bad
If you had a departure at E, F or G terminals it was nice to have this lounge as alternative and avoid last minute walks in a hurry over 1000 meters to the gates from main FCL in D. That was the main purpose.
After all they had the same menu and beverages like the main FCL and that's really not too bad
I would have expected that they drive you by one of the golf carts by which First Class passengers are being picked-up upon arrival, too.
Is there no such service for departing F-class customers, too?
Dec 16, 2014, 11:40 am
#6
Join Date: May 2005
Posts: 166
More often than not you need to walk to the gate with the TG escort. Up until 2/3 years ago I recall you did a small walk and then the cart the rest of the way. Can't honestly remember last time l was taken on a cart when departing. Some of the gates are quite far away but l guess the walk is good for us!
Dec 16, 2014, 2:32 pm
#7
Join Date: Sep 2009
Programs: UA GS>1K>Nothing; DL DM 2MM; AS 75K>Nothing>MVP
Posts: 9,341
If arrive in F and depart in C, you can use the FCL lounge but there is no escort to your departing gate.
Dec 16, 2014, 3:30 pm
#8
Join Date: Jul 2003
Location: WAS/ Silver Spring, MD,USA
Programs: UA/AA
Posts: 857
I recently arrived on a TG F flight with an eleven hour layover at BKK before my C domestic departure and was denied access to the F lounge. I really wanted to have a shower and a shave after traveling over 24 hours. Despite my requests, they would not allow me to use a lounge with a shower. It was not exactly a welcome to Thailand moment from Thai Airways.
Dec 16, 2014, 4:20 pm
#9
Original Poster
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,328
I recently arrived on a TG F flight with an eleven hour layover at BKK before my C domestic departure and was denied access to the F lounge. I really wanted to have a shower and a shave after traveling over 24 hours. Despite my requests, they would not allow me to use a lounge with a shower. It was not exactly a welcome to Thailand moment from Thai Airways.
of course you were not supposed to be in international departure without boarding pass for a international flight. So you tricked the dragon at the escalator. I always thought if you pass the escalator, they will let you in in the lounge. So that is totally new dimension of enforcing their rules...
Dec 17, 2014, 4:54 am
#10
Join Date: Sep 2009
Programs: UA GS>1K>Nothing; DL DM 2MM; AS 75K>Nothing>MVP
Posts: 9,341
I recently arrived on a TG F flight with an eleven hour layover at BKK before my C domestic departure and was denied access to the F lounge. I really wanted to have a shower and a shave after traveling over 24 hours. Despite my requests, they would not allow me to use a lounge with a shower. It was not exactly a welcome to Thailand moment from Thai Airways.
If I have 11 hours I usually head over to the Novotel for a swim, massage and nap.
Dec 19, 2014, 1:02 am
#11
Join Date: Jul 2003
Location: WAS/ Silver Spring, MD,USA
Programs: UA/AA
Posts: 857
No, I never got past the elevator dragon. That is where I got diverted to the domestic C lounge where I had A shave in the rest room and changed my clothes since I needed to take care of some business in town during the long layover. Oh well, can't win em all. I tried.
Dec 19, 2014, 6:49 am
#12
Original Poster
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,328
so did the escort refuse to bring you to the F lounge in the international area or did the dragon not let you pass? at least you can not say that they did not let you into the FCL as you were not at their door!
Dec 20, 2014, 11:11 pm
#13
Join Date: Jul 2003
Location: WAS/ Silver Spring, MD,USA
Programs: UA/AA
Posts: 857
The escort took me to the elevator lady who would not allow me to go up. Then I was diverted through a security check and escorted to the domestic C lounge. There I explained that I had been traveling for over 24 hours and would like to be able to take a shower and change my clothes. They were totally unreceptive to my repeated request . It was basically no, no , and no. And I thought the Thais liked to bathe 3 times per day.
Last edited by Paiteaw; Dec 21, 2014 at 10:21 pm
Dec 21, 2014, 1:45 am
#14
Join Date: Sep 2009
Programs: UA GS>1K>Nothing; DL DM 2MM; AS 75K>Nothing>MVP
Posts: 9,341
The escort took me to the elevator lady who would not allow me to go up. Then I was diverted through a security check and escorted to the domestic C lounge. There I explained that I had been traveling for over 24 hours and would like to be able to take a shower and change my clothes. They were totally unreceptive to my repeated request . It was basically no, no and no. And I thought the Thais liked to bathe 3 times per day.
Dec 21, 2014, 2:42 am
#15
Original Poster
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,328
but in above case the escort took the passenger to the elevator dragon and let her be the bad person, who deny access to international departure area (thai style!)