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FAQ: Royal First Class Lounge and Royal Orchid Spa information and access.

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Old Mar 10, 2018, 12:52 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Tokyoite
Direct copy of the first post by @pogonation.
FAQ: Royal First Class Lounge and Royal Orchid Spa information and access.
Thought with the number of FCL and Spa questions littering this board it might be worth making a sticky with all the available information and also provide a place for members to ask their questions. Please let me know if you think it is a good idea and please let me know if any of the information I have included is wrong or if you feel anything else needs to be added.

Thai Airways Royal First Class Lounge

Link to webpage: FCL
Link to pictures courtesy of lounge guide.net: FCL pictures


Royal First Lounge at Concourse D, Level 3 - 1,400 sq.m. has been allocated for Royal First Class passengers with the capacity to accommodate 134 passengers at one time.

Opening hours: 05:00 am. – 01:00 am.

Facilities:
• 2 VIP Rooms
• 6 Private Corners
• 22 Seated A-la-Carte Dining Room
• Wi-fi Internet Corner with 4 PCs
• Slumber Rooms
• Shower Suites
• Toilets with Wheelchair Accessible
• TG First Class Check-in Facility
• Smoking lounge


Lounge access rules:

Departures in TG or *A F from BKK = FCL access

TG F Arrival connecting to international TG C/Y = FCL access

TG F Arrival connecting to *A C = No FCL access

TG F arrival connecting to domestic TG C = officially no FCL access, however some people have been granted access in this situation.

*A F arrival connecting to TG C or *A C = no FCL access

1 guest is allowed when departing in TG F or *A F


Q: If arriving in TG F and departing in TG C the following day, will I get access to the F lounge?

A: Offically the answer is no as you need a same day ticket, however some people have been granted access in this situation. So very much a YMMV situation.

Q: If arriving in TG F and staying in BKK, is it possible to use the TG F lounge as an arrivals lounge?

A: Unfortunately this is not allowed, although exceptions have been made before. So officially it's not allowed, but there is no harm in asking.


Thai Airways Royal Orchid Spa

Link to webpage: Spa


Royal Orchid Spa at Concourse D, level 3 – 667 sq.m. is primarily designed to serve Royal First and Royal Silk Class passengers with full ranges of spa services.

Opening hours: 06:00 am. – 11:30 pm.

General Facilities:
• 32 Seated Lounge Area
• Healthy Snack
• Hot/Cold Herbal Drink

First Class Zone Facilities:
• 3 Touch Of Silk Suites (Body Massage)
• 6 Neck & Shoulder or Relaxing Foot Massage Corners
• 2 Steam Rooms
• 2 Sauna Rooms
• 4 Shower Rooms
• Toilets

Silk Class Zone Facility:
• 8 Neck & Shoulder or Relaxing Foot Massage Corners

Treatment Menu:

Touch Of Silk Massage (Full body oil massage - 60 minutes for First Class only) – Ler's start your journey with a relaxing Touch of Silk full body oil massage. Delivered with the unique 'Thai touch', this massage will help to prepare your body for your onward flight by increasing blood circulation as well as relieving muscular tension and helping to provide the necessary hydration for your skin. On leaving the massage you will be left with an overall sense of well-being and total relaxation.

Neck & Shoulder Massage (30 minutes) – This is a great massage for passengers who are stressed, work at the computer too much or don't relax well. Neck and shoulder problems from routine activities are among the most common area for massage therapists to address. Using specific techniques the therapist will work to loosen tight muscles around the neck and shoulders whilst simultaneously assessing how much tension is held in the body and how best to release it. You will board your flight feeling more relaxed and a little lighter on the shoulders.

Relaxing Hand Massage (30 minutes) – Are your hands tired from all that clicking, driving, messaging and typing? If so, how about offering them a break and giving them a massage they truly deserve? By massaging the major channels/meridians of the arms and reflex points in the hands, this deep hand massage is designed to thoroughly release tension that accumulates in the hands and arms from our daily tasks. finishing with warm towels for both arms encourage muscle relaxation; this treatment can help to deliver a total sense of relaxation.

Relaxing Foot Massage (30 minutes) – Let's help prepare your feet for your onward journey, by taking the weight of them and giving them a relaxing massage that they truly deserve. Foot massage is a well-known relaxation therapy to help take care of tired feet. With the gentle touch of the therapists' hands, a sense of overall relaxation is induced. Deeper pressure by the fingers will help to stimulate your vital organs.


Spa access rules:

TG F departure = F spa access

*A F departures = No spa access

TG C departures = C spa access

*A C departures = No spa access

TG F arrival connecting to TG C = C spa access, however some people have been offered F spa access in this scenario

No guest are allowed regardless of class of travel


Q: Is it possible to book the spa treatment in advance?

A: No. You can book at First class check-in, at the FCL or the Spa itself - they will indicate the approx waiting time if more than a few minutes.


I have had some PMs from newer members who are confused by some of the abbreviations on this post. If you need help understanding them, FT has a great tool for looking up their meanings in the FT glossary.
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FAQ: Royal First Class Lounge and Royal Orchid Spa information and access.

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Old Jun 8, 2017, 12:35 am
  #1231  
 
Join Date: Jul 2013
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it's not slippery at all in the shower at the spa
BinSabai is offline  
Old Jun 8, 2017, 2:54 am
  #1232  
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Originally Posted by BinSabai
it's not slippery at all in the shower at the spa
I think there was a veiled reference to oil/slipping.
dsquared37 is offline  
Old Jun 8, 2017, 4:01 am
  #1233  
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Originally Posted by dsquared37
I think there was a veiled reference to oil/slipping.
I now have Paul Simon's "...slip sliding away..." running through my head for some unfathomable reason...
Thai-Kiwi is offline  
Old Jun 8, 2017, 7:47 am
  #1234  
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Originally Posted by BinSabai
it's not slippery at all in the shower at the spa
Originally Posted by dsquared37
I think there was a veiled reference to oil/slipping.
Yes, that was my intent, which apparently wasn't too clear. I recall the floor being a bit slick while trying to wash away the oil, but perhaps I am more clumsy than the average.

Originally Posted by Thai-Kiwi
I now have Paul Simon's "...slip sliding away..." running through my head for some unfathomable reason...
Sorry about that, but a decent song to be stuck with...
goodeats21 is offline  
Old Jun 18, 2017, 9:23 am
  #1235  
 
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If you arrive in Bangkok in TG F and next day have an international flight in J (no connections available same-day), do you get access to the F lounge?
brokenwindow is offline  
Old Jun 18, 2017, 8:02 pm
  #1236  
 
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Originally Posted by brokenwindow
If you arrive in Bangkok in TG F and next day have an international flight in J (no connections available same-day), do you get access to the F lounge?
if you go after arrival straight to the F Lounge: yes
if you go through immigration and check in the other day: no
BinSabai is offline  
Old Jul 3, 2017, 5:32 am
  #1237  
 
Join Date: Dec 2009
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Posts: 3,010
Visited D, E and C west J lounges, and SQ. Personal opinion: food and bar options were better at SQ, but views (except for D) and the open bar were better at TG lounges.
cmn.jcs is offline  
Old Jul 3, 2017, 6:21 am
  #1238  
 
Join Date: Jul 2013
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Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
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Originally Posted by cmn.jcs
Visited D, E and C west J lounges, and SQ. Personal opinion: food and bar options were better at SQ, but views (except for D) and the open bar were better at TG lounges.
interesting re views as the SQ is brand new...
so what wine options did they have at SQ?
BinSabai is offline  
Old Jul 3, 2017, 10:45 pm
  #1239  
 
Join Date: Dec 2009
Location: WAS
Posts: 3,010
Originally Posted by BinSabai
interesting re views as the SQ is brand new...
so what wine options did they have at SQ?
The SQ lounge is on the north side of the D concourse, so it doesn't have a direct view of the apron. That's not to say the apron can't be seen from parts of the lounge, but it's nothing compared to the C/E TG lounges where the apron is right outside the window.

About the wine list--sorry, I didn't look--not much of a wine drinker.
cmn.jcs is offline  
Old Jul 4, 2017, 4:33 am
  #1240  
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New Bangkok SQ Lounge pictures

Hi, I recently visited the SQ lounge and took some snaps. Sorry that I cant re-size easily on my iPad:

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Thai-Kiwi is offline  
Old Jul 4, 2017, 6:12 am
  #1241  
 
Join Date: Jul 2013
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SQ Lounge: i am not impressed, seems like they try to squeeze in more seats then in the old one. bar looks nice but they got the bar chairs somehow wrong...
as I fly mostly TG out of Swampy i use TG F lounge, occasionally I will visit in future when flying on other Airline...
BinSabai is offline  
Old Jul 4, 2017, 6:13 am
  #1242  
 
Join Date: Jul 2013
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Posts: 8,324
thanks by the way for the photos Thai-Kiwi!
BinSabai is offline  
Old Jul 4, 2017, 11:53 am
  #1243  
 
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Thai-Kiwi - Thanks for the pix. I am impressed - it is an improvement. And I am rarely allowed access to the TG F lounge!
restlessinRNO is offline  
Old Jul 4, 2017, 3:46 pm
  #1244  
 
Join Date: Apr 2003
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Originally Posted by Thai-Kiwi
Hi, I recently visited the SQ lounge and took some snaps. Sorry that I cant re-size easily on my iPad:
Wow; looks pretty darn nice. Appears larger than the old SQ space. Puts the THAI J lounges to shame at their home base. It will be interesting to see the TG response.

Thanks for sharing the pics.


SL
SunLover is offline  
Old Jul 25, 2017, 6:05 am
  #1245  
 
Join Date: Apr 2012
Posts: 1,727
If I am flying into Bangkok in first class and flying out on SQ Y on the same day, but Different booking. Do I get to access the first class lounge?
tboons is offline  


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