Mar 10, 2018, 12:52 am
Last edit by: Tokyoite
Direct copy of the first post by @pogonation.
FAQ: Royal First Class Lounge and Royal Orchid Spa information and access.
Thought with the number of FCL and Spa questions littering this board it might be worth making a sticky with all the available information and also provide a place for members to ask their questions. Please let me know if you think it is a good idea and please let me know if any of the information I have included is wrong or if you feel anything else needs to be added.
Thai Airways Royal First Class Lounge
Link to webpage: FCL
Link to pictures courtesy of lounge guide.net: FCL pictures
Royal First Lounge at Concourse D, Level 3 - 1,400 sq.m. has been allocated for Royal First Class passengers with the capacity to accommodate 134 passengers at one time.
Opening hours: 05:00 am. – 01:00 am.
Facilities:
• 2 VIP Rooms
• 6 Private Corners
• 22 Seated A-la-Carte Dining Room
• Wi-fi Internet Corner with 4 PCs
• Slumber Rooms
• Shower Suites
• Toilets with Wheelchair Accessible
• TG First Class Check-in Facility
• Smoking lounge
Lounge access rules:
Departures in TG or *A F from BKK = FCL access
TG F Arrival connecting to international TG C/Y = FCL access
TG F Arrival connecting to *A C = No FCL access
TG F arrival connecting to domestic TG C = officially no FCL access, however some people have been granted access in this situation.
*A F arrival connecting to TG C or *A C = no FCL access
1 guest is allowed when departing in TG F or *A F
Q: If arriving in TG F and departing in TG C the following day, will I get access to the F lounge?
A: Offically the answer is no as you need a same day ticket, however some people have been granted access in this situation. So very much a YMMV situation.
Q: If arriving in TG F and staying in BKK, is it possible to use the TG F lounge as an arrivals lounge?
A: Unfortunately this is not allowed, although exceptions have been made before. So officially it's not allowed, but there is no harm in asking.
Thai Airways Royal Orchid Spa
Link to webpage: Spa
Royal Orchid Spa at Concourse D, level 3 – 667 sq.m. is primarily designed to serve Royal First and Royal Silk Class passengers with full ranges of spa services.
Opening hours: 06:00 am. – 11:30 pm.
General Facilities:
• 32 Seated Lounge Area
• Healthy Snack
• Hot/Cold Herbal Drink
First Class Zone Facilities:
• 3 Touch Of Silk Suites (Body Massage)
• 6 Neck & Shoulder or Relaxing Foot Massage Corners
• 2 Steam Rooms
• 2 Sauna Rooms
• 4 Shower Rooms
• Toilets
Silk Class Zone Facility:
• 8 Neck & Shoulder or Relaxing Foot Massage Corners
Treatment Menu:
• Touch Of Silk Massage (Full body oil massage - 60 minutes for First Class only) – Ler's start your journey with a relaxing Touch of Silk full body oil massage. Delivered with the unique 'Thai touch', this massage will help to prepare your body for your onward flight by increasing blood circulation as well as relieving muscular tension and helping to provide the necessary hydration for your skin. On leaving the massage you will be left with an overall sense of well-being and total relaxation.
• Neck & Shoulder Massage (30 minutes) – This is a great massage for passengers who are stressed, work at the computer too much or don't relax well. Neck and shoulder problems from routine activities are among the most common area for massage therapists to address. Using specific techniques the therapist will work to loosen tight muscles around the neck and shoulders whilst simultaneously assessing how much tension is held in the body and how best to release it. You will board your flight feeling more relaxed and a little lighter on the shoulders.
• Relaxing Hand Massage (30 minutes) – Are your hands tired from all that clicking, driving, messaging and typing? If so, how about offering them a break and giving them a massage they truly deserve? By massaging the major channels/meridians of the arms and reflex points in the hands, this deep hand massage is designed to thoroughly release tension that accumulates in the hands and arms from our daily tasks. finishing with warm towels for both arms encourage muscle relaxation; this treatment can help to deliver a total sense of relaxation.
• Relaxing Foot Massage (30 minutes) – Let's help prepare your feet for your onward journey, by taking the weight of them and giving them a relaxing massage that they truly deserve. Foot massage is a well-known relaxation therapy to help take care of tired feet. With the gentle touch of the therapists' hands, a sense of overall relaxation is induced. Deeper pressure by the fingers will help to stimulate your vital organs.
Spa access rules:
TG F departure = F spa access
*A F departures = No spa access
TG C departures = C spa access
*A C departures = No spa access
TG F arrival connecting to TG C = C spa access, however some people have been offered F spa access in this scenario
No guest are allowed regardless of class of travel
Q: Is it possible to book the spa treatment in advance?
A: No. You can book at First class check-in, at the FCL or the Spa itself - they will indicate the approx waiting time if more than a few minutes.
I have had some PMs from newer members who are confused by some of the abbreviations on this post. If you need help understanding them, FT has a great tool for looking up their meanings in the FT glossary.
Thai Airways Royal First Class Lounge
Link to webpage: FCL
Link to pictures courtesy of lounge guide.net: FCL pictures
Royal First Lounge at Concourse D, Level 3 - 1,400 sq.m. has been allocated for Royal First Class passengers with the capacity to accommodate 134 passengers at one time.
Opening hours: 05:00 am. – 01:00 am.
Facilities:
• 2 VIP Rooms
• 6 Private Corners
• 22 Seated A-la-Carte Dining Room
• Wi-fi Internet Corner with 4 PCs
• Slumber Rooms
• Shower Suites
• Toilets with Wheelchair Accessible
• TG First Class Check-in Facility
• Smoking lounge
Lounge access rules:
Departures in TG or *A F from BKK = FCL access
TG F Arrival connecting to international TG C/Y = FCL access
TG F Arrival connecting to *A C = No FCL access
TG F arrival connecting to domestic TG C = officially no FCL access, however some people have been granted access in this situation.
*A F arrival connecting to TG C or *A C = no FCL access
1 guest is allowed when departing in TG F or *A F
Q: If arriving in TG F and departing in TG C the following day, will I get access to the F lounge?
A: Offically the answer is no as you need a same day ticket, however some people have been granted access in this situation. So very much a YMMV situation.
Q: If arriving in TG F and staying in BKK, is it possible to use the TG F lounge as an arrivals lounge?
A: Unfortunately this is not allowed, although exceptions have been made before. So officially it's not allowed, but there is no harm in asking.
Thai Airways Royal Orchid Spa
Link to webpage: Spa
Royal Orchid Spa at Concourse D, level 3 – 667 sq.m. is primarily designed to serve Royal First and Royal Silk Class passengers with full ranges of spa services.
Opening hours: 06:00 am. – 11:30 pm.
General Facilities:
• 32 Seated Lounge Area
• Healthy Snack
• Hot/Cold Herbal Drink
First Class Zone Facilities:
• 3 Touch Of Silk Suites (Body Massage)
• 6 Neck & Shoulder or Relaxing Foot Massage Corners
• 2 Steam Rooms
• 2 Sauna Rooms
• 4 Shower Rooms
• Toilets
Silk Class Zone Facility:
• 8 Neck & Shoulder or Relaxing Foot Massage Corners
Treatment Menu:
• Touch Of Silk Massage (Full body oil massage - 60 minutes for First Class only) – Ler's start your journey with a relaxing Touch of Silk full body oil massage. Delivered with the unique 'Thai touch', this massage will help to prepare your body for your onward flight by increasing blood circulation as well as relieving muscular tension and helping to provide the necessary hydration for your skin. On leaving the massage you will be left with an overall sense of well-being and total relaxation.
• Neck & Shoulder Massage (30 minutes) – This is a great massage for passengers who are stressed, work at the computer too much or don't relax well. Neck and shoulder problems from routine activities are among the most common area for massage therapists to address. Using specific techniques the therapist will work to loosen tight muscles around the neck and shoulders whilst simultaneously assessing how much tension is held in the body and how best to release it. You will board your flight feeling more relaxed and a little lighter on the shoulders.
• Relaxing Hand Massage (30 minutes) – Are your hands tired from all that clicking, driving, messaging and typing? If so, how about offering them a break and giving them a massage they truly deserve? By massaging the major channels/meridians of the arms and reflex points in the hands, this deep hand massage is designed to thoroughly release tension that accumulates in the hands and arms from our daily tasks. finishing with warm towels for both arms encourage muscle relaxation; this treatment can help to deliver a total sense of relaxation.
• Relaxing Foot Massage (30 minutes) – Let's help prepare your feet for your onward journey, by taking the weight of them and giving them a relaxing massage that they truly deserve. Foot massage is a well-known relaxation therapy to help take care of tired feet. With the gentle touch of the therapists' hands, a sense of overall relaxation is induced. Deeper pressure by the fingers will help to stimulate your vital organs.
Spa access rules:
TG F departure = F spa access
*A F departures = No spa access
TG C departures = C spa access
*A C departures = No spa access
TG F arrival connecting to TG C = C spa access, however some people have been offered F spa access in this scenario
No guest are allowed regardless of class of travel
Q: Is it possible to book the spa treatment in advance?
A: No. You can book at First class check-in, at the FCL or the Spa itself - they will indicate the approx waiting time if more than a few minutes.
I have had some PMs from newer members who are confused by some of the abbreviations on this post. If you need help understanding them, FT has a great tool for looking up their meanings in the FT glossary.
FAQ: Royal First Class Lounge and Royal Orchid Spa information and access.
Nov 29, 2014, 6:57 am
#886
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,324
F slumbers: small room, small "bed" (rather hard mattress) and a blanket; lockable.
have not seen any doubles
those are behind receptions and restroons
tell them to put aircon on a moderate level as otherwise it's cold like in the freezer
have not seen any doubles
those are behind receptions and restroons
tell them to put aircon on a moderate level as otherwise it's cold like in the freezer
Dec 6, 2014, 10:48 pm
#887
Join Date: Jul 1999
Location: Portland, Maine
Programs: UA 1K, SPG PLAT, HYATT PLAT, HH GOLD, AA GOLD, MR GOLD
Posts: 1,179
My wife and I arrive MUC-BBK in First. Two daughters in Business.
We have a LONG (12 hour) layover in BKK., then fly out in Business to HKT (2 in business, 2 in econ as no 1st class on this aircraft)...plus for what it maybe worth I am Star Gold.
I am not focused on the Spa, I just want to know once we arrive from our First class flight from MUC-BKK, is it likely they will allow us to use the lounge on arrival? Appears to be so (or YMMV) according to many posts.....do I have this correct?
Also, 1 first class pass can bring 1 daughter, the other First class pass can bring in the other daughter....correct?
We have a LONG (12 hour) layover in BKK., then fly out in Business to HKT (2 in business, 2 in econ as no 1st class on this aircraft)...plus for what it maybe worth I am Star Gold.
I am not focused on the Spa, I just want to know once we arrive from our First class flight from MUC-BKK, is it likely they will allow us to use the lounge on arrival? Appears to be so (or YMMV) according to many posts.....do I have this correct?
Also, 1 first class pass can bring 1 daughter, the other First class pass can bring in the other daughter....correct?
Dec 6, 2014, 11:02 pm
#888
Join Date: Apr 2001
Location: West Coast USA
Programs: UA GS/4 MM, AA Exec Plat, Lifetime Hilton D, Hyatt G, Marriott Titanium earned Ambassador
Posts: 7,553
You may want to contact TG F Lounge directly via e-mail or calling. I've seen them be accommodating with some of those living rooms in the F lounge so packed it is beyond what F cabins would be on a plane. I'd focus keep a focus on the Spa anyways! Enjoy.
Dec 7, 2014, 12:27 am
#889
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,405
My wife and I arrive MUC-BBK in First. Two daughters in Business.
We have a LONG (12 hour) layover in BKK., then fly out in Business to HKT (2 in business, 2 in econ as no 1st class on this aircraft)...plus for what it maybe worth I am Star Gold.
I am not focused on the Spa, I just want to know once we arrive from our First class flight from MUC-BKK, is it likely they will allow us to use the lounge on arrival? Appears to be so (or YMMV) according to many posts.....do I have this correct?
Also, 1 first class pass can bring 1 daughter, the other First class pass can bring in the other daughter....correct?
We have a LONG (12 hour) layover in BKK., then fly out in Business to HKT (2 in business, 2 in econ as no 1st class on this aircraft)...plus for what it maybe worth I am Star Gold.
I am not focused on the Spa, I just want to know once we arrive from our First class flight from MUC-BKK, is it likely they will allow us to use the lounge on arrival? Appears to be so (or YMMV) according to many posts.....do I have this correct?
Also, 1 first class pass can bring 1 daughter, the other First class pass can bring in the other daughter....correct?
For such a long period, I'd recommend the Novotel at the airport (~$150), or if your budget is not that high, you can book one of the many hotels within a 5 minute drive from the airport for around $40. Those smaller hotels will pick you up from arrivals, and drop you off again.
our or five hours in the lounge is about the limit... after that you'll be climbing the walls. The hotels are simple and easy.
Dec 10, 2014, 5:18 pm
#890
Join Date: Jul 2003
Location: WAS/ Silver Spring, MD,USA
Programs: UA/AA
Posts: 857
I am in a similar circumstance, arriving in F from FRA in the early am and departing in business class to CNX in the evening. So I have an eleven hour layover in BKK.
Would I be allowed to use the F lounge on arrival for a shower and a meal before heading into the city for a few hours to take care of some business before returning to catch the evening flight ? Also will my luggage checked to the final destination be stored all day by TG ?
Thank you for your reply.
Would I be allowed to use the F lounge on arrival for a shower and a meal before heading into the city for a few hours to take care of some business before returning to catch the evening flight ? Also will my luggage checked to the final destination be stored all day by TG ?
Thank you for your reply.
Last edited by Paiteaw; Dec 10, 2014 at 6:59 pm
Dec 10, 2014, 5:44 pm
#891
FlyerTalk Evangelist
Join Date: Jun 2000
Location: Sunny SYDNEY!
Programs: UA Million Miler. (1.9M) Virgin Platinum. HH Diamond + SPG Gold
Posts: 32,330
If you check all your bags at origin they will be fine.
There used to be a tax to pay once your left the Terminal - or more correctly re-entered it. $20 or so as I recall?
Others will know.
.
There used to be a tax to pay once your left the Terminal - or more correctly re-entered it. $20 or so as I recall?
Others will know.
.
Dec 10, 2014, 6:43 pm
#893
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,324
you are correct; tax does not matter in your case. However on arrival you will officially not have access to international departure areas with F lounge as you do not have a boarding pass for a international flight. You could move to domestic lounge after transit immigration and security, but it has no shower, just food and drinks. From there you can any time head into town
Dec 10, 2014, 7:10 pm
#895
FlyerTalk Evangelist
Join Date: Jun 2000
Location: Sunny SYDNEY!
Programs: UA Million Miler. (1.9M) Virgin Platinum. HH Diamond + SPG Gold
Posts: 32,330
But if I arrive ex SYD next week as I do, ticketed to FRA, and choose to go downtown for a few hours rather than stays in the F lounge (which I will!!) I think I need to pay a tax to re-enter to Departure hall?
Dec 10, 2014, 8:17 pm
#896
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,405
However - it's pretty much a case of whether the immigration officer notices it hasn't been collected. Plenty of people have not had to pay it, the odd one here and there gets sent back pay it. It's luck if the draw.
Dec 11, 2014, 6:08 am
#897
Join Date: Apr 2003
Programs: UA *G 1MM LT United Club & Global Entry
Posts: 2,756
Long time at the Royal First Class Lounge
I see the long layover question ask frequently enough so I thought I would relate my experience. After four weeks in Bangkok I decided to try an extended pre-departure visit to the Royal First Lounge, which upon check-in got increased one hour when I got bumped from the FRA to the ZRH flight. I arrived at the lounge at about 4:00pm and events timed out as follows:
4:00pm to 5:00pm - food/drinks and wifi
5:00pm to 6:30pm - steam, 1 hour oil massage, post massage tea
6:30pm to 7:00pm - checked out the SQ lounge around the corner
7:00pm to 10:00pm - nap in the slumber room
10:00pm to 10:30pm - duty free shopping and currency exchange
10:30pm to 12:10am - food/drinks and wifi
12:10am - escorted walk to the plane at gate D3
Time went by pretty quickly and I was never bored in such pleasant surroundings as the TG lounge and spa staff were as gracious as ever. It was the first time I had taken a steam before the massage and that really added to the experience. The slumber room was sufficient as I always carry eye shades and ear plugs for air travel.
I would certainly repeat the situation given the same circumstances.
SunLover
4:00pm to 5:00pm - food/drinks and wifi
5:00pm to 6:30pm - steam, 1 hour oil massage, post massage tea
6:30pm to 7:00pm - checked out the SQ lounge around the corner
7:00pm to 10:00pm - nap in the slumber room
10:00pm to 10:30pm - duty free shopping and currency exchange
10:30pm to 12:10am - food/drinks and wifi
12:10am - escorted walk to the plane at gate D3
Time went by pretty quickly and I was never bored in such pleasant surroundings as the TG lounge and spa staff were as gracious as ever. It was the first time I had taken a steam before the massage and that really added to the experience. The slumber room was sufficient as I always carry eye shades and ear plugs for air travel.
I would certainly repeat the situation given the same circumstances.
SunLover
Dec 11, 2014, 6:47 am
#898
Join Date: Jul 2003
Location: WAS/ Silver Spring, MD,USA
Programs: UA/AA
Posts: 857
I always wondered who gets to use those Jacuzzi tubs in the massage rooms.
It seems there is no time for that when getting the massage prior to departure. It would be a nice way to wash the oil off.
It seems there is no time for that when getting the massage prior to departure. It would be a nice way to wash the oil off.
Dec 15, 2014, 1:29 am
#900
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263