Mar 10, 2018, 12:52 am
Last edit by: Tokyoite
Direct copy of the first post by @pogonation.
FAQ: Royal First Class Lounge and Royal Orchid Spa information and access.
Thought with the number of FCL and Spa questions littering this board it might be worth making a sticky with all the available information and also provide a place for members to ask their questions. Please let me know if you think it is a good idea and please let me know if any of the information I have included is wrong or if you feel anything else needs to be added.
Thai Airways Royal First Class Lounge
Link to webpage: FCL
Link to pictures courtesy of lounge guide.net: FCL pictures
Royal First Lounge at Concourse D, Level 3 - 1,400 sq.m. has been allocated for Royal First Class passengers with the capacity to accommodate 134 passengers at one time.
Opening hours: 05:00 am. – 01:00 am.
Facilities:
• 2 VIP Rooms
• 6 Private Corners
• 22 Seated A-la-Carte Dining Room
• Wi-fi Internet Corner with 4 PCs
• Slumber Rooms
• Shower Suites
• Toilets with Wheelchair Accessible
• TG First Class Check-in Facility
• Smoking lounge
Lounge access rules:
Departures in TG or *A F from BKK = FCL access
TG F Arrival connecting to international TG C/Y = FCL access
TG F Arrival connecting to *A C = No FCL access
TG F arrival connecting to domestic TG C = officially no FCL access, however some people have been granted access in this situation.
*A F arrival connecting to TG C or *A C = no FCL access
1 guest is allowed when departing in TG F or *A F
Q: If arriving in TG F and departing in TG C the following day, will I get access to the F lounge?
A: Offically the answer is no as you need a same day ticket, however some people have been granted access in this situation. So very much a YMMV situation.
Q: If arriving in TG F and staying in BKK, is it possible to use the TG F lounge as an arrivals lounge?
A: Unfortunately this is not allowed, although exceptions have been made before. So officially it's not allowed, but there is no harm in asking.
Thai Airways Royal Orchid Spa
Link to webpage: Spa
Royal Orchid Spa at Concourse D, level 3 – 667 sq.m. is primarily designed to serve Royal First and Royal Silk Class passengers with full ranges of spa services.
Opening hours: 06:00 am. – 11:30 pm.
General Facilities:
• 32 Seated Lounge Area
• Healthy Snack
• Hot/Cold Herbal Drink
First Class Zone Facilities:
• 3 Touch Of Silk Suites (Body Massage)
• 6 Neck & Shoulder or Relaxing Foot Massage Corners
• 2 Steam Rooms
• 2 Sauna Rooms
• 4 Shower Rooms
• Toilets
Silk Class Zone Facility:
• 8 Neck & Shoulder or Relaxing Foot Massage Corners
Treatment Menu:
• Touch Of Silk Massage (Full body oil massage - 60 minutes for First Class only) – Ler's start your journey with a relaxing Touch of Silk full body oil massage. Delivered with the unique 'Thai touch', this massage will help to prepare your body for your onward flight by increasing blood circulation as well as relieving muscular tension and helping to provide the necessary hydration for your skin. On leaving the massage you will be left with an overall sense of well-being and total relaxation.
• Neck & Shoulder Massage (30 minutes) – This is a great massage for passengers who are stressed, work at the computer too much or don't relax well. Neck and shoulder problems from routine activities are among the most common area for massage therapists to address. Using specific techniques the therapist will work to loosen tight muscles around the neck and shoulders whilst simultaneously assessing how much tension is held in the body and how best to release it. You will board your flight feeling more relaxed and a little lighter on the shoulders.
• Relaxing Hand Massage (30 minutes) – Are your hands tired from all that clicking, driving, messaging and typing? If so, how about offering them a break and giving them a massage they truly deserve? By massaging the major channels/meridians of the arms and reflex points in the hands, this deep hand massage is designed to thoroughly release tension that accumulates in the hands and arms from our daily tasks. finishing with warm towels for both arms encourage muscle relaxation; this treatment can help to deliver a total sense of relaxation.
• Relaxing Foot Massage (30 minutes) – Let's help prepare your feet for your onward journey, by taking the weight of them and giving them a relaxing massage that they truly deserve. Foot massage is a well-known relaxation therapy to help take care of tired feet. With the gentle touch of the therapists' hands, a sense of overall relaxation is induced. Deeper pressure by the fingers will help to stimulate your vital organs.
Spa access rules:
TG F departure = F spa access
*A F departures = No spa access
TG C departures = C spa access
*A C departures = No spa access
TG F arrival connecting to TG C = C spa access, however some people have been offered F spa access in this scenario
No guest are allowed regardless of class of travel
Q: Is it possible to book the spa treatment in advance?
A: No. You can book at First class check-in, at the FCL or the Spa itself - they will indicate the approx waiting time if more than a few minutes.
I have had some PMs from newer members who are confused by some of the abbreviations on this post. If you need help understanding them, FT has a great tool for looking up their meanings in the FT glossary.
Thai Airways Royal First Class Lounge
Link to webpage: FCL
Link to pictures courtesy of lounge guide.net: FCL pictures
Royal First Lounge at Concourse D, Level 3 - 1,400 sq.m. has been allocated for Royal First Class passengers with the capacity to accommodate 134 passengers at one time.
Opening hours: 05:00 am. – 01:00 am.
Facilities:
• 2 VIP Rooms
• 6 Private Corners
• 22 Seated A-la-Carte Dining Room
• Wi-fi Internet Corner with 4 PCs
• Slumber Rooms
• Shower Suites
• Toilets with Wheelchair Accessible
• TG First Class Check-in Facility
• Smoking lounge
Lounge access rules:
Departures in TG or *A F from BKK = FCL access
TG F Arrival connecting to international TG C/Y = FCL access
TG F Arrival connecting to *A C = No FCL access
TG F arrival connecting to domestic TG C = officially no FCL access, however some people have been granted access in this situation.
*A F arrival connecting to TG C or *A C = no FCL access
1 guest is allowed when departing in TG F or *A F
Q: If arriving in TG F and departing in TG C the following day, will I get access to the F lounge?
A: Offically the answer is no as you need a same day ticket, however some people have been granted access in this situation. So very much a YMMV situation.
Q: If arriving in TG F and staying in BKK, is it possible to use the TG F lounge as an arrivals lounge?
A: Unfortunately this is not allowed, although exceptions have been made before. So officially it's not allowed, but there is no harm in asking.
Thai Airways Royal Orchid Spa
Link to webpage: Spa
Royal Orchid Spa at Concourse D, level 3 – 667 sq.m. is primarily designed to serve Royal First and Royal Silk Class passengers with full ranges of spa services.
Opening hours: 06:00 am. – 11:30 pm.
General Facilities:
• 32 Seated Lounge Area
• Healthy Snack
• Hot/Cold Herbal Drink
First Class Zone Facilities:
• 3 Touch Of Silk Suites (Body Massage)
• 6 Neck & Shoulder or Relaxing Foot Massage Corners
• 2 Steam Rooms
• 2 Sauna Rooms
• 4 Shower Rooms
• Toilets
Silk Class Zone Facility:
• 8 Neck & Shoulder or Relaxing Foot Massage Corners
Treatment Menu:
• Touch Of Silk Massage (Full body oil massage - 60 minutes for First Class only) – Ler's start your journey with a relaxing Touch of Silk full body oil massage. Delivered with the unique 'Thai touch', this massage will help to prepare your body for your onward flight by increasing blood circulation as well as relieving muscular tension and helping to provide the necessary hydration for your skin. On leaving the massage you will be left with an overall sense of well-being and total relaxation.
• Neck & Shoulder Massage (30 minutes) – This is a great massage for passengers who are stressed, work at the computer too much or don't relax well. Neck and shoulder problems from routine activities are among the most common area for massage therapists to address. Using specific techniques the therapist will work to loosen tight muscles around the neck and shoulders whilst simultaneously assessing how much tension is held in the body and how best to release it. You will board your flight feeling more relaxed and a little lighter on the shoulders.
• Relaxing Hand Massage (30 minutes) – Are your hands tired from all that clicking, driving, messaging and typing? If so, how about offering them a break and giving them a massage they truly deserve? By massaging the major channels/meridians of the arms and reflex points in the hands, this deep hand massage is designed to thoroughly release tension that accumulates in the hands and arms from our daily tasks. finishing with warm towels for both arms encourage muscle relaxation; this treatment can help to deliver a total sense of relaxation.
• Relaxing Foot Massage (30 minutes) – Let's help prepare your feet for your onward journey, by taking the weight of them and giving them a relaxing massage that they truly deserve. Foot massage is a well-known relaxation therapy to help take care of tired feet. With the gentle touch of the therapists' hands, a sense of overall relaxation is induced. Deeper pressure by the fingers will help to stimulate your vital organs.
Spa access rules:
TG F departure = F spa access
*A F departures = No spa access
TG C departures = C spa access
*A C departures = No spa access
TG F arrival connecting to TG C = C spa access, however some people have been offered F spa access in this scenario
No guest are allowed regardless of class of travel
Q: Is it possible to book the spa treatment in advance?
A: No. You can book at First class check-in, at the FCL or the Spa itself - they will indicate the approx waiting time if more than a few minutes.
I have had some PMs from newer members who are confused by some of the abbreviations on this post. If you need help understanding them, FT has a great tool for looking up their meanings in the FT glossary.
FAQ: Royal First Class Lounge and Royal Orchid Spa information and access.
Dec 1, 2016, 12:36 am
#1126
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,324
F lounge only if you transit from F to lower class
Dec 1, 2016, 6:36 am
#1127
Join Date: Oct 2007
Location: Dubai / NYC
Programs: EK-IO, UA-1K2MM, ETIHAD-GOLD, SPG-PLAT LIFETIME, JUMEIRAH SERIUS GOLD
Posts: 5,220
(as long as the chef knows how to make a good au poivre sauce!
Dec 1, 2016, 11:41 am
#1128
Join Date: Nov 2016
Programs: SK Gold (*G)
Posts: 46
On my return I'm departing on TG676 in F at 08:00 in the morning. But I don't think I'll get up in the middle of the night to spend time in FCL on that stretch
Dec 1, 2016, 1:51 pm
#1129
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,324
there is of course the option to tell them that you want to stay in transit and then the escort will bring you through transit security to F lounge (condition is that your luggage is checked through). You can then later decide, whether to use Louis tavern in the transit area or go through immigration to a landside hotel; access to F lounge the other morning is in this case a matter of negotiation
Dec 1, 2016, 6:03 pm
#1130
Join Date: Oct 2007
Location: Dubai / NYC
Programs: EK-IO, UA-1K2MM, ETIHAD-GOLD, SPG-PLAT LIFETIME, JUMEIRAH SERIUS GOLD
Posts: 5,220
there is of course the option to tell them that you want to stay in transit and then the escort will bring you through transit security to F lounge (condition is that your luggage is checked through). You can then later decide, whether to use Louis tavern in the transit area or go through immigration to a landside hotel; access to F lounge the other morning is in this case a matter of negotiation
. The shorter the flight time & the least amount of time at the airport is my goal. However, if the F lounge was guaranteed for my outbound in J, then I could see the argument for Louis Tavern vs Novotel as the buggy to the plane is a winner....but alas, it's not a guarantee
Dec 1, 2016, 6:05 pm
#1131
Join Date: Oct 2007
Location: Dubai / NYC
Programs: EK-IO, UA-1K2MM, ETIHAD-GOLD, SPG-PLAT LIFETIME, JUMEIRAH SERIUS GOLD
Posts: 5,220
Thanks for the answer. I have the option to go with either SQ C 2-2-2 or TG C 2-2-2 on BKK-SIN. I guess TG still have the 30 min massage and fast track going for it so I might stick to my current booking despite no FCL access.
On my return I'm departing on TG676 in F at 08:00 in the morning. But I don't think I'll get up in the middle of the night to spend time in FCL on that stretch
On my return I'm departing on TG676 in F at 08:00 in the morning. But I don't think I'll get up in the middle of the night to spend time in FCL on that stretch
Dec 1, 2016, 10:34 pm
#1132
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,324
Dec 1, 2016, 10:37 pm
#1133
Join Date: Nov 2016
Programs: SK Gold (*G)
Posts: 46
Dec 2, 2016, 4:49 am
#1134
Join Date: Oct 2007
Location: Dubai / NYC
Programs: EK-IO, UA-1K2MM, ETIHAD-GOLD, SPG-PLAT LIFETIME, JUMEIRAH SERIUS GOLD
Posts: 5,220
. Nothing much is going on in the lounge at the crack of dawn.....don't get me wrong, you should certainly spend some time there but INO an hours enough at that time of day. What can you do there in 3 1/2 hours that you can't do in 1 (2 hours if you want a massage).....The kicker for me is the fact the chefs are not really cooking much in the morning (same eggs you can get anywhere). If you were on a late flight I can see getting there early to relax & sample some good Thai food.....but at 5:30 your gonna probably be tired, the chefs re not at their best & im not even sure the bar is as free flowing as in the PM (I'm sure you can get a Bloody Mary though). Just my opinion. Most important thing is you enjoy your trip
Dec 3, 2016, 7:49 pm
#1135
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,452
Dec 4, 2016, 1:36 am
#1136
Join Date: Nov 2016
Programs: SK Gold (*G)
Posts: 46
True.......if you really want to spend as much time as psbl in an airline lounge. Personally, I'd rather spend the time in bed . Nothing much is going on in the lounge at the crack of dawn.....don't get me wrong, you should certainly spend some time there but INO an hours enough at that time of day. What can you do there in 3 1/2 hours that you can't do in 1 (2 hours if you want a massage).....The kicker for me is the fact the chefs are not really cooking much in the morning (same eggs you can get anywhere). If you were on a late flight I can see getting there early to relax & sample some good Thai food.....but at 5:30 your gonna probably be tired, the chefs re not at their best & im not even sure the bar is as free flowing as in the PM (I'm sure you can get a Bloody Mary though). Just my opinion. Most important thing is you enjoy your trip
. Nothing much is going on in the lounge at the crack of dawn.....don't get me wrong, you should certainly spend some time there but INO an hours enough at that time of day. What can you do there in 3 1/2 hours that you can't do in 1 (2 hours if you want a massage).....The kicker for me is the fact the chefs are not really cooking much in the morning (same eggs you can get anywhere). If you were on a late flight I can see getting there early to relax & sample some good Thai food.....but at 5:30 your gonna probably be tired, the chefs re not at their best & im not even sure the bar is as free flowing as in the PM (I'm sure you can get a Bloody Mary though). Just my opinion. Most important thing is you enjoy your trip
Dec 4, 2016, 2:03 am
#1137
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,405
I'm a sucker for the A380 that's why I chose that departure. But now I'm getting second thoughts - perhaps I'll have an overall better experience if I rebook to the daytime departure on the 747. I'm just worried that I might end up in the old F cabin if I do so. This will be my first time flying TG F so any input is appreciated even though I know we're a bit off topic now.
Dec 4, 2016, 9:08 am
#1138
Join Date: Nov 2016
Programs: SK Gold (*G)
Posts: 46
This way I will be able to sleep in, get to the airport at 12:00 and fully enjoy Royal First Class lounge. Definitely feels like the right move.
Dec 4, 2016, 7:31 pm
#1139
Join Date: Feb 2007
Posts: 290
Dec 12, 2016, 12:29 am
#1140
Join Date: Feb 2010
Location: SFO
Programs: AA EXP, Hyatt Glob
Posts: 30
Access to lounge during F transit
If I have a single itinerary that transits BKK in Thai First, where the inbound arrives in BKK at 9pm and the outbound leaves at 7.30am the next morning, does anyone know whether I be able to access the F lounge during the night (right after I land)? In other words, I know the lounge shuts at 1am, but can I access it before then, rather than having to wait until it opens at 5am the next morning?