Feb 8, 2015, 11:54 am

FlyerTalk Forums Expert How-Tos and Guides

Last edit by: JDiver

When does a new Member become "Established"
and able to send over five PMs / Private Messages per 24 hours?

Issue: Post handling and restrictions affecting very new members.

Welcome to FlyerTalk!

Very new members are limited as to how many Private Messages, or "PMs", they can send; the limit is 5 PMs per 24 hours. This has been done because we have had people who have signed up to abuse the system in some way, sometimes manifested by sending members harassing PMs or with offers or other activity prohibited by the FlyerTalk Rules, and our members' privacy is very important to us. The post from a prior Administrator states:

Quote:

Originally Posted by Mikel at Webflyer

New members have a PM cap limit until they reach a post threshold. We don't really advertise the specific post threshold, as it can change and is in place primarily to prevent spammers from abusing the PM system, so don't want to make it easy to circumvent, but it is generally pretty minimal.

Note: Very new members of FlyerTalk may see posts referred to a moderation queue for moderator inspection and disposition if those posts meet certain criteria; that issue is dealt with in another thread: http://www.flyertalk.com/forum/techn...w-missing.html

We apologise for any temporary inconveniences this may cause; they're temporary, and made necessary based on experience and some bad actors' misbehavior.

Becoming "established member" / remove the 5 Private Message per 24 hrs limit?

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Jun 22, 2016, 7:48 am

#121

JDiver

Moderator: American AAdvantage

Join Date: May 2000

Location: NorCal - SMF area

Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis

Posts: 62,948

Quote:

Originally Posted by nevaspb

Hi, I recently joined flyertalk and started exchanging private messages with a member but all of a sudden my private messages got blocked and I got this error message:

You have exceeded the maximum number of private messages per day. This limit is removed after you become an established community member. Please contact an administrator if you feel this is in error.

What do I do? How do I fix it?
Thanks

When you have been here the requisite time and have the required number of posts, it will fix itself.

Jun 22, 2016, 7:49 am

#122

nevaspb

Join Date: Jun 2016

Posts: 20

Thanks, JDiver - so the person is sending me messages and there is nothing I can do in order to be able to reply to him?

Jun 22, 2016, 8:00 am

#123

JDiver

Moderator: American AAdvantage

Join Date: May 2000

Location: NorCal - SMF area

Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis

Posts: 62,948

Quote:

Originally Posted by nevaspb

Thanks, JDiver - so the person is sending me messages and there is nothing I can do in order to be able to reply to him?

Unfortunately, not within the 24 hour PM time limit.

But if the member allows emails, you could reply that way.

It's an inconvenience- but as indicated in the Wikipost at the top of the page, this limit was imposed because we have had a few bad actors join and use the PM function to spam members.

You'll not have long to wait before your PM cap goes away.

Jun 22, 2016, 8:06 am

#124

travelwithross

formerly rxfleming

Join Date: Jan 2009

Location: AUH, DXB (and GLA)

Programs: BA GGL, HHonors Diamond, Marriott Plat Elite

Posts: 2,450

Quote:

Originally Posted by nevaspb

Apologies for posting this (perhaps) in the wrong forum but..

I recently joined flyertalk and started exchanging private messages with a member who is helping me with MR but all of a sudden my private messages got blocked and I got this error message:

You have exceeded the maximum number of private messages per day. This limit is removed after you become an established community member. Please contact an administrator if you feel this is in error.

How can I fix it?
Thanks

Post more. The clue is in the last sentence.

Jun 22, 2016, 8:16 am

#125

nevaspb

Join Date: Jun 2016

Posts: 20

Ok, I see it now.
I also sent a request to Administrator(?) via CONTACT US.
I hope they can override it in my case, as I am trying to find an itinerary to book today and I received a few PMs with suggestions yet I cannot even reply.
That member unfort does not accept emails...

Jun 22, 2016, 8:20 am

#126

nevaspb

Join Date: Jun 2016

Posts: 20

How much more?
Thats is totally counter-intuitive - the restriction is meant to prevent spam yet encourages me to post more (irrelevant) stuff?

How many more posts do I need?
I found a member who is helping me find a (last-min) MR for next week - and I cannot even reply. I am already in trouble bc I need to have the MR next week, otherwise I will lose my status...I cannot wait to book until tomorrow!

Jun 22, 2016, 8:24 am

#127

KARFA

Ambassador, British Airways; FlyerTalk Posting Legend

Join Date: Apr 2012

Location: Leeds, UK

Programs: BA GGL/CCR, GfL, HH Diamond

Posts: 42,888

Quote:

Originally Posted by nevaspb

Looking at this

http://www.flyertalk.com/forum/techn...hrs-limit.html

It seems the amount of posting needed is not publicised. If you need to contact someone about this I suggest one of the mods on the technical support board http://www.flyertalk.com/forum/techn...-feedback-386/

Jun 22, 2016, 9:33 am

#128

tom911

In Memoriam, FlyerTalk Evangelist

Join Date: Jun 2000

Location: Benicia CA

Programs: Alaska MVP Gold 75K, AA 3.8MM, UA 1.1MM, enjoying the retired life

Posts: 31,849

Quote:

Originally Posted by nevaspb

What do I do? How do I fix it?

Become a contributing member by posting in the public forums and eventually that cap will be taken off. Check the wiki at the top of this forum.

Quote:

Originally Posted by nevaspb

That member unfort does not accept emails...

Is there some reason those that are offering itinerary help can't post it in the public forum? That would seem to solve all your problems. Is there something secret like a fuel dump that they don't want to post publicly? You could ask him in the public thread to turn that feature (e-mail) on.

I would not expect the Community Director to override this feature just for you.

Last edited by tom911; Jun 22, 2016 at 9:47 am Reason: added a line

Jun 22, 2016, 6:49 pm

#129

JDiver

Moderator: American AAdvantage

Join Date: May 2000

Location: NorCal - SMF area

Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis

Posts: 62,948

Quote:

Originally Posted by nevaspb

Admin is unlikely to release you or anyone from this restriction.

While it has created a significant inconvenience to you, we have had some serious issues in the past from new members who created accounts to spam or scam members. While it may seem a bit unfriendly and rigid of FlyerTalk to have this policy, I can assure you there's excellent reason for this one (as well as sending new members' posts to a moderation queue before members can see them if they contain certain key words, web or image links).

How about adding a post telling members in the thread you're participating they can email you? (And if this information that would be better shared with the community, requesting it be shared privately essentially goes against the purpose and spirit of FlyerTalk - where it's about sharing).

Jun 23, 2016, 11:28 am

#130

chgoeditor

Moderator: Information Desk, Women Travelers, FlyerTalk Evangelist

Join Date: Jul 2003

Location: Chicago, IL, USA

Programs: AA Gold

Posts: 15,638

Quote:

Originally Posted by nevaspb

Welcome to Flyertalk. You can remove the limit by making quality contributions (posts) to the site.

Jul 1, 2016, 8:23 am

#131

Zooter

Join Date: May 2013

Posts: 95

Quote:

Originally Posted by nevaspb

Thanks, JDiver - so the person is sending me messages and there is nothing I can do in order to be able to reply to him?

As long as you're getting incoming messages, it doesn't seem like such a big burden to have to wait a little to reply.

Feb 22, 2017, 7:22 am

#132

HospitalityGrad

Join Date: Feb 2016

Location: LAS

Programs: AA Exec Plat, Hilton Diamond

Posts: 24

established community member

How do you become an established member? I cannot send private messages.

Feb 22, 2017, 10:24 am

#133

IBJoel

Administrator

Join Date: Sep 2015

Location: Los Angeles

Programs: Internet Brands

Posts: 3,867

Hi there. Sounds like you may have sent the maximum amount PMs for new members. After doing so, you'll have a cool off period for about a day. However, just keep posting and your PM limits will lift. Hope that helps!