Numerous Problems With Site April 9, 2009
Apr 10, 2009, 9:55 am
#61
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I’m still getting kicked out of my login session for no apparent reason.
Apr 10, 2009, 10:25 am
#62
Join Date: Feb 2009
Posts: 959
This is more than likely because the session table was messed up. Please clear you FT cookies and re-log in. This should fix the problem, at least for now. Later in the day we will have to reset mysql, which will result in a very short downtime and at that point you might have to do it again. Sorry for the inconvenience.
Apr 10, 2009, 1:13 pm
#65
A FlyerTalk Posting Legend
Join Date: Jul 2003
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Posts: 68,927
Oops, I just saw that about 9,000 of my posts are already missing -- so just subtract 11,000 and give them to him.
Last edited by Dovster; Apr 10, 2009 at 1:14 pm Reason: Noticed my reduced post count.
Apr 10, 2009, 1:15 pm
#66
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Apr 10, 2009, 1:22 pm
#67
Join Date: Feb 2009
Posts: 959
We are working on the issues.
When updating the counters, user post numbers were re calculated based on the number of active posts in the database. This usually makes people's posts drop because of posts they've made in deleted threads. If this is a terrible displacement for anyone, we can update their count from the backup database.
Apr 10, 2009, 1:25 pm
#68
Join Date: May 2004
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Posts: 7,676
I thought IB is working on the db and bringing back the data, instead of deleting more.
Is this missing post count part of the 12-hour window of data loss IB-Dick is referring to?
Apr 10, 2009, 1:27 pm
#69
Join Date: Oct 2004
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When updating the counters, user post numbers were re calculated based on the number of active posts in the database. This usually makes people's posts drop because of posts they've made in deleted threads. If this is a terrible displacement for anyone, we can update their count from the backup database.
Apr 10, 2009, 1:30 pm
#70
Join Date: May 2004
Location: Home
Programs: AA, Delta, UA & thanks to FTers for my PC Gold!
Posts: 7,676
Are you saying there's a "different" kind of deleted threads now?
ETA:
OMNIites just figured it out.
It's not about deleted threads. It's about the OMNI post count. IBB you guys really don't get how big the OMNI post count is to some OMNIites.
Last edited by lin821; Apr 10, 2009 at 2:03 pm
Apr 10, 2009, 2:14 pm
#71
Join Date: Feb 2009
Posts: 959
I believe my post count was correct up till my most recent post about 1 hour ago. Sometime between then and now, I lost about 50 post. last time I check, I was much closer to 2900.
I thought IB is working on the db and bringing back the data, instead of deleting more.
Is this missing post count part of the 12-hour window of data loss IB-Dick is referring to?
I thought IB is working on the db and bringing back the data, instead of deleting more.
Is this missing post count part of the 12-hour window of data loss IB-Dick is referring to?
As far as I know, back when everything was working, if a thread (or post) was deleted by the mod, it wouldn't be counted. It had always been like that.
Are you saying there's a "different" kind of deleted threads now?
ETA:
OMNIites just figured it out.
It's not about deleted threads. It's about the OMNI post count. IBB you guys really don't get how big the OMNI post count is to some OMNIites.
Are you saying there's a "different" kind of deleted threads now?
ETA:
OMNIites just figured it out.
It's not about deleted threads. It's about the OMNI post count. IBB you guys really don't get how big the OMNI post count is to some OMNIites.
Us IB guys DO understand how important post counts are to some people, which is why we plan on updating them off the backup as soon as we get everything else fixed.
This was unfortunately necessary. The only other option after the corruption was to reload a backup from 12 hours back, losing a half day of posts.
Apr 10, 2009, 2:22 pm
#72
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When updating the counters, user post numbers were re calculated based on the number of active posts in the database. This usually makes people's posts drop because of posts they've made in deleted threads. If this is a terrible displacement for anyone, we can update their count from the backup database.
Apr 10, 2009, 2:33 pm
#73
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Let me know if you fixing the post count back to normal routine. Is that something wrong the post count, am I correct? So this is reason why I have 8,299 posts by last night. So however, just to be patient if tech supportable will expected to have fixed the webpages. So please give it time to needing fixable the FTs.
Apr 10, 2009, 2:41 pm
#74
Join Date: Apr 2000
Location: LAX and LHR. UA lifetime Gold 1.9MM 1K , DL Gold Medallion, HHonors Gold, Marriott Gold, Avis President's Club
Posts: 3,592
FWIW, I apparently haven't visited since Jan 3, 09 at 10:47am, and have the usual message telling me it's been noticed that I haven't posted for a while. So whatever it was, it still ain't fixed yet. Good luck to the technos working on this, and thanks.
Apr 10, 2009, 2:54 pm
#75
Join Date: Feb 2009
Posts: 959
We are working on fixing the remaining issues.