Search problems
#16
A FlyerTalk Posting Legend
Join Date: Jul 2003
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Last edited by magiciansampras; Feb 11, 2008 at 3:40 pm
#17
Join Date: Mar 2004
Location: OKC/DFW
Programs: AA EXP/2 MM
Posts: 9,999
If we get a decent search back in a reasonable amount of time, then it probably is worthwhile. But if it's a choice between the two, faster is NOT better than being able to search productively.
#18
Join Date: Jun 2004
Location: DFW
Programs: DL PM, .6MM; AA Plat; Marriott Platinum Premier
Posts: 4,891
I completely agree... Accuracy is immensely more important than speed. What good is a lightning-fast return of the WRONG or at a minimum useless results?
#19
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If you don't like the new search, tell TB!
I started a thread over in Talkboard Topics in the hopes that our elected body of representatives will make a recommendation to the technical team about what kind of search helps us the best. It is here: http://www.flyertalk.com/forum/showt...wpost&t=787503
I encourage you to voice your feedback over there as well as here. The TB exists for a reason, and this should be one of the areas they can help us.
I encourage you to voice your feedback over there as well as here. The TB exists for a reason, and this should be one of the areas they can help us.
#20
Join Date: Apr 2005
Posts: 2,255
I understand your frustrations and I believe I know what the people want and am the right person to help those people on Day One.
Oops, been watching too many primary debates
Seriously though, I just want to step in here and hopefully relieve a bit of the anxiety and clear up a few points.
The new search isn't yet a finished product (actually, I would go so far as to say nothing on the Internet is ever a finished product, but I digress). Kevin Hayes acknowledged in this post that this is a preliminary version of the new search, and that an improved version should be out next week.
As all of you likely are aware, the site has been experiencing some "performance" issues over the past two or three weeks. What Kevin and his team found was that these were at least partly caused by the load the original search feature placed on the system. The beta search was being developed to alleviate this problem.
Because the slowness of the site was becoming such a problem, it was decided to roll out the new search sooner than originally planned to help speed up the site as a whole, with the full understanding that the new search wasn't yet fully developed, but would be soon.
I understand this explanation won't immediately improve the new search option, but just want everyone to be aware that this is a temporary resolution and there is every intention to build out the new search quickly to include most, if not all, of the features that were available in the original search.
There is no intention to settle for an either/or result -- it won't be acceptable to anybody to either have a speedy site or a useful search. Both are a requirement, and that is the end goal here.
We do apologize for the frustrations this is causing, and you can be assured the team is working as hard as they can to get this worked out.
Thanks for your feedback all ^
Oops, been watching too many primary debates
Seriously though, I just want to step in here and hopefully relieve a bit of the anxiety and clear up a few points.
The new search isn't yet a finished product (actually, I would go so far as to say nothing on the Internet is ever a finished product, but I digress). Kevin Hayes acknowledged in this post that this is a preliminary version of the new search, and that an improved version should be out next week.
As all of you likely are aware, the site has been experiencing some "performance" issues over the past two or three weeks. What Kevin and his team found was that these were at least partly caused by the load the original search feature placed on the system. The beta search was being developed to alleviate this problem.
Because the slowness of the site was becoming such a problem, it was decided to roll out the new search sooner than originally planned to help speed up the site as a whole, with the full understanding that the new search wasn't yet fully developed, but would be soon.
I understand this explanation won't immediately improve the new search option, but just want everyone to be aware that this is a temporary resolution and there is every intention to build out the new search quickly to include most, if not all, of the features that were available in the original search.
There is no intention to settle for an either/or result -- it won't be acceptable to anybody to either have a speedy site or a useful search. Both are a requirement, and that is the end goal here.
We do apologize for the frustrations this is causing, and you can be assured the team is working as hard as they can to get this worked out.
Thanks for your feedback all ^
#21
Join Date: Oct 2007
Posts: 54
This:
http://www.flyertalk.com/forum/showthread.php?t=775117
I'm afraid that the old search is no longer an option if you want a stable forum.
Kevin
http://www.flyertalk.com/forum/showthread.php?t=775117
I'm afraid that the old search is no longer an option if you want a stable forum.
Kevin
#22
Join Date: Jan 2005
Location: Vancouver, Canada
Programs: United MileagePlus Silver, Nexus, Global Entry
Posts: 8,798
I too dislike the new search. My use case used to be as follows:
- Open the forums
- Do an advanced search for posts by my username
This would provide me with a chronological list of all threads that had recent activity... Even if they started two years ago. I could also see if the last poster in a thread we me - If it was, there wasn't any point in opening it. If it wasn't me, then there was new activity, and I'd open the thread and read it.
It would also provide me a convenient list (on the right) of the forums I'm most active in, and I could open each forum.
- Open the forums
- Do an advanced search for posts by my username
This would provide me with a chronological list of all threads that had recent activity... Even if they started two years ago. I could also see if the last poster in a thread we me - If it was, there wasn't any point in opening it. If it wasn't me, then there was new activity, and I'd open the thread and read it.
It would also provide me a convenient list (on the right) of the forums I'm most active in, and I could open each forum.
Last edited by gglave; Feb 6, 2008 at 10:13 am
#25
Moderator: Hawaii-based airlines & Hawai'i forums
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In support of member qasr, I also noticed that the search by thread starter was not originally working yesterday and earlier today, but it now seems to be.
Yesterday, a search by thread starter was returning the same results as if a normal search query had been run on the beta.
Thanks!
#26
Join Date: Jan 2005
Location: AMS
Programs: Flying Blue Gold
Posts: 1,849
I'm afraid I have to add to all the complainers at the moment! I was looking at a particularly long thread, so I clicked on Search this Thread to find the post I was looking for. The result thanks to ibSearch from Internet Brands beta? A link to the the entire thread I was searching in the first place!!! Rather defeats the point, n'est pas?
#27
Join Date: Sep 2004
Posts: 9,223
The new "My Threads" is horrible.
It shows a useless "score" for every post. Some threads are shown repeatedly which is useless redundance. And no threads show the date/time of the last post; that defeats the whole point of "My Threads" because I can not tell which threads have had new posts since the last time I checked. So it becomes trial and error to see if a new post has been added.
Didn't we go through this a few months ago, and then after complaints the original "My Threads" was restored?
It shows a useless "score" for every post. Some threads are shown repeatedly which is useless redundance. And no threads show the date/time of the last post; that defeats the whole point of "My Threads" because I can not tell which threads have had new posts since the last time I checked. So it becomes trial and error to see if a new post has been added.
Didn't we go through this a few months ago, and then after complaints the original "My Threads" was restored?
#29
Join Date: May 2004
Location: Home
Programs: AA, Delta, UA & thanks to FTers for my PC Gold!
Posts: 7,676
I am with you, philemer. YES, bring that back!
I am also not sure what's the new (meaningless) scoring thing for. When I visit My Threads, meaning I want to see all those threads. Now the new search assigns the score of 68% to all of them. Does it mean I got a "D"?
Why not 100%, since all the threads fit my "My Threads" criteria?
Remove a fully-functional search (well, minus the 3-word search ) with a (malfunctioning) beta IB search with bugs, not a smart move in my book.
Last edited by lin821; Feb 7, 2008 at 1:37 am
#30
Suspended
Join Date: Jun 2007
Location: MEL/LAX/JFK
Programs: UA 1K(0.7MM) Hilton Gold/La Quinta Gold
Posts: 897
This:
http://www.flyertalk.com/forum/showthread.php?t=775117
I'm afraid that the old search is no longer an option if you want a stable forum.
Kevin
http://www.flyertalk.com/forum/showthread.php?t=775117
I'm afraid that the old search is no longer an option if you want a stable forum.
Kevin
While I work in IT and reading the above thread, there was a belief this was this problem, then all of a sudden a change was made, before it was announced it was to be made, is there any Change Control?
This seems a rather random approach to resolving an issue in a commercial environment.
May I ask, when the site was experiencing Time Out/Slow issues was the search function disabled for say 2 hours, to gather if this was the real cause?