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Old Jun 2, 2014, 6:29 pm
  #1  
b8b
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Join Date: Dec 2006
Location: SXSW
Programs: DL Plat; HH Diamond; SPG & Hyatt Plat
Posts: 996
Subscription notification issues

Hi,

I am not getting my subscription notifications. About 1 in what seems to be 100 get to me. I checked my spam folder, nothing there. Please advise.

Thanks!
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Old Jun 2, 2014, 6:30 pm
  #2  
No longer with Internet Brands
 
Join Date: Mar 2011
Location: Los Angeles, CA
Programs: DL DM 1.6MM, Marriott LT Plat
Posts: 5,343
Originally Posted by b8b
Hi,

I am not getting my subscription notifications. About 1 in what seems to be 100 get to me. I checked my spam folder, nothing there. Please advise.

Thanks!
Have you made any account changes lately? Or browser changes?
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Old Jun 2, 2014, 6:43 pm
  #3  
b8b
Original Poster
 
Join Date: Dec 2006
Location: SXSW
Programs: DL Plat; HH Diamond; SPG & Hyatt Plat
Posts: 996
It's been an ongoing issue for well over a year. I can see in my subscriptions that everything is valid, just not getting some notifications, especially for older subscriptions. I just changed my email address in hopes of updating the system, so I'll see how that goes (seems to have helped already!).
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Old Jun 2, 2014, 6:45 pm
  #4  
No longer with Internet Brands
 
Join Date: Mar 2011
Location: Los Angeles, CA
Programs: DL DM 1.6MM, Marriott LT Plat
Posts: 5,343
Did you reply to the email we sent out asking for email confirmation?

That's why you would not get emails.
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Old Jun 2, 2014, 7:14 pm
  #5  
b8b
Original Poster
 
Join Date: Dec 2006
Location: SXSW
Programs: DL Plat; HH Diamond; SPG & Hyatt Plat
Posts: 996
No, I clicked on the link... I was on the interwebs long before Al Gore invented them
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