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FT logging me off more frequently than DL.com

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Old Apr 20, 2013, 12:05 pm
  #1  
FlyerTalk Evangelist
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Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
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FT logging me off more frequently than DL.com

Until recently, my logged-in status on FT seemed perpetual.

Now, each time I come back to FT, I have to log back in.

Was my perpetual logged-in status a fluke, or have policies changed? ...or, have I inadvertently changed some option selection? (I looked, none are apparent.)

Anyone else have a similar experience?
StayingHomeIsBetter is offline  
Old Apr 20, 2013, 12:07 pm
  #2  
 
Join Date: Dec 2012
Posts: 1,117
Originally Posted by StayingHomeIsBetter
Until recently, my logged-in status on FT seemed perpetual.

Now, each time I come back to FT, I have to log back in.

Was my perpetual logged-in status a fluke, or have policies changed? ...or, have I inadvertently changed some option selection? (I looked, none are apparent.)

Anyone else have a similar experience?
Mine is fine, always logged in - from my computer and my phone. Sounds like a cookie issue on your browser. Try a different browser and report back.
misterbean is offline  
Old Apr 20, 2013, 12:32 pm
  #3  
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When you log in, there is a box by your user name that you need to tick in order to remain logged in.
SanDiego1K is offline  
Old Apr 20, 2013, 12:35 pm
  #4  
 
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,439
A few weeks back, I had a similar issue. I fixed mine by clearing all cookies/cache, and rebooting my machine. Next logon to FT (checking the box to stay logged on) has worked just fine since.
mnbp is offline  
Old Apr 20, 2013, 7:13 pm
  #5  
 
Join Date: Nov 2010
Location: Seattle, WA
Programs: Hilton, United, Gold DL
Posts: 993
I know the IT dept at DL is bad. But it is now corrupting FT?
RacingJunkie is offline  
Old Apr 20, 2013, 9:21 pm
  #6  
 
Join Date: Dec 2010
Location: PA, NJ
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Originally Posted by mnbp
A few weeks back, I had a similar issue. I fixed mine by clearing all cookies/cache, and rebooting my machine. Next logon to FT (checking the box to stay logged on) has worked just fine since.
Thanks, had the same issue starting about a week ago, this fixed the problem
BergerPHL is offline  
Old Apr 21, 2013, 1:39 am
  #7  
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FT logging me off more frequently than DL.com

FT's web site is ok but its mobile app is a clusterfudge.
HongKonger is offline  
Old Apr 21, 2013, 5:27 am
  #8  
 
Join Date: Jun 2010
Location: Austin, TX
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Originally Posted by RacingJunkie
I know the IT dept at DL is bad. But it is now corrupting FT?
Nope. It's SHIBs thread on SSMII that prompted a tactical DL cyberattack on his FT account.
DeltaFan4Now is offline  
Old Apr 21, 2013, 7:39 am
  #9  
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Originally Posted by StayingHomeIsBetter
Until recently, my logged-in status on FT seemed perpetual.

Now, each time I come back to FT, I have to log back in.

Was my perpetual logged-in status a fluke, or have policies changed? ...or, have I inadvertently changed some option selection? (I looked, none are apparent.)

Anyone else have a similar experience?
Originally Posted by SanDiego1K
When you log in, there is a box by your user name that you need to tick in order to remain logged in.
I am moving this topic over to the Technical Issues forum as this is not a DL specific issue.

You can also contact the FT support team using this link.
http://www.flyertalk.com/help/feedbacktxt.php

RSSrsvp - Moderator
RSSrsvp is offline  
Old Apr 21, 2013, 11:01 am
  #10  
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Join Date: Jun 2008
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Originally Posted by SanDiego1K
When you log in, there is a box by your user name that you need to tick in order to remain logged in.
Originally Posted by mnbp
A few weeks back, I had a similar issue. I fixed mine by clearing all cookies/cache, and rebooting my machine. Next logon to FT (checking the box to stay logged on) has worked just fine since.

Thanks, all.

This appears to have solved the problem.

I probably disregarded the "Remember Me" feature, not interpreting it as a "keep me logged in" feature.

"Remember Me" usually just provides the username to speed up the log-in process the next time.

Sorry for missing the obvious solution.
StayingHomeIsBetter is offline  


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