Go Back   FlyerTalk Forums > Support&Services > Technical Support and Feedback
Sign in using an external account

Closed Thread
 
Thread Tools Search this Thread
Old Dec 24, 10, 5:54 am   #61
 
Join Date: Sep 2005
Programs: BA GGL & CCRC, TK*G, FB G, HHH D, SPG P.
Posts: 3,863
Some fantastic work here, but PLEASE can we have it in universal binary or a dedicated iPad app...

In reality for those of us that are iPad users, this app in 2x mode really isn't going to work long term.

Is there a plan for an iPad version / universal binary?
More Champagne Sir? is offline  
Old Dec 24, 10, 8:41 am   #62
 
Join Date: Dec 2009
Location: YYC - not the centre of the universe
Programs: AC*S100K, CX Gold, LH FTL, AF Silver, Hyatt Diamond, Accor Plat, Fairmont Plat, SPG Gold
Posts: 3,998
Quote:
Originally Posted by sdm1130 View Post
There are too many ads - I don't think I've ever seen another iPhone app with 2 ads on every screen.
+1

I think there should be a quick way of refreshing a forum, emoticons should be displayed, a quick link to the top forums. I only visit AC and Trip Reports,nfor example, and rarely go into UA MP.
__________________
FlightMemory
jlisi984 is offline  
Old Dec 25, 10, 6:02 am   #63
 
Join Date: Dec 2003
Location: US
Programs: BA Silver
Posts: 92
Quote:
Originally Posted by baliktad View Post
Quote:
Originally Posted by IB-Dick
So, you don't believe that a back button, pagination, or the thread title is necessary information do display on a thread?
You're putting words in my mouth. Some basic functionality and information is important. Not all of it must be pinned to the screen constantly taking up valuable space that could be used for actual valuable content.
I agree with this. The app definitely feels it escape earlier than it should have. I have worked in this area for a few years, albeit with news sites, and mobile devices need a different approach - this still feels like it is using a big screen approach and crushing it down.

Some general thoughts:
- The content space is *much* smaller than it should be, and the workflow needs rethinking. You are selling ads but it shouldn't look like that is your primary intent (even if it is as we all have to make a living )
- The controls like the back button, pagination, etc. should get out of the way when it's not needed, look at the NYTimes app for an example of how this should be done.
- For me the ads turn up some distance before the content and that is just bad psychology at several levels and really should be fixed.
- The ads then just sit there taking up screen space. I would suggest they foldaway after the viewer has been on a page for a while but that might not be workable on a forum where the content isn't as dense so the reader moves faster.
- Lose the poster sidebar and move that information elsewhere.
- Likewise the topic header. Do people really need to know what the topic is once they start to read it? The sense of the original topic seldom survives beyond the first page anyway.

I understand that the app is a work in progress but purely from a usability point of view I think it has a long way to go (I am aware that this is all personal opinion). I suggest the designers go away and look at news content sites (ok - I'm biased ) to see what can be done to maximise the real estate while maintaining advertising space and usability. The underlying engine may work happily but as it stands most people are not going to get past the layout and design.
freelance is offline  
Old Dec 25, 10, 9:37 am   #64
 
Join Date: Sep 2001
Location: Washington, DC
Programs: DL DM, UA Gold MM, SPG Plat, Hilton Gold, Hyatt Plat, Marriott Gold, IHG Plat, CC Silver
Posts: 4,905
Quote:
Originally Posted by IB-Dick View Post
We added the ads because we knew that if we added them later we'd get complaints.
Lamest excuse I have ever heard. Get RID of the ads.
DCBob is offline  
Old Dec 25, 10, 12:28 pm   #65
 
Join Date: Oct 2004
Location: Citizen of the world
Programs: QF Plat./OW Emerald + Life Gold, IC Plat. Royal Ambassador, etc.
Posts: 2,891
Quote:
Originally Posted by COFlyerCLE View Post
I think the feature that I would put forth as being important is the ability to see your subscribed forums, not just the subscribed threads
Absolutely.

While it is great to have an FT app. it is not very user friendly at the moment.

When one usually goes to FT many/most of us navigate there via a favorite saved in our browser, with one click being able to visit our forums.

You can't do this on the app, meaning that to get to the forums you have to go through the long and annoying process of clicking 'Home', then 'Forums', then the Category (e.g. Airline progs), and then finally the Forum itself.

This is far, far too clumsy and time consuming.

Also, don't know about the rest of you, but for me being able to access my favorite forums/pages is vastly more important to me than than accessing the Threads I subscribe to: yet on the app I have a button the latter but have no such option to do the former.

Please thus add a 'Favorites' feature cos, despite loving FT, I won't be using the app much until this happens - the app just isn't an enjoyable experience at present.

Allowing you to make one of the Forums your 'Homepage' on the app. would also be great (for all the same reasons).

And yes, too many ads. Far too many.
.

Last edited by Aisle Seat H; Dec 25, 10 at 2:44 pm..
Aisle Seat H is offline  
Old Dec 25, 10, 3:14 pm   #66
 
Join Date: May 2010
Location: Airport is AMS
Programs: China Airlines Emerald/Skyteam Elite+, TK Elite/*G, EY Gold, CC Gold, BW Diamond
Posts: 3,951
Now its so much easier to post when on your iPod!!!
KLflyerRalph is offline  
Old Dec 26, 10, 3:40 am   #67
 
Join Date: Jun 2008
Location: London, UK
Programs: BA Gold, FB Plat
Posts: 395
threads with more than 1000 pages

The page numbers for threads over 1000 pages are shown as 1...

I agree with the other poster here about being able to view threads backwards, perhaps this can be a setting that can be switched on and off.

Generally as an app it's a good first attempt but needs more work. There's a lot of good points here which if you can incorporate all of these would make it a worthy paid app as opposed to free.
mattk is offline  
Old Dec 26, 10, 4:16 pm   #68
 
Join Date: May 2006
Posts: 1,840
Dunno if it's just me but if I reply to a post in a subscribed thread, my subscription to that thread is cancelled.
KIXman is offline  
Old Dec 26, 10, 7:16 pm   #69
FlyerTalk Evangelist
 
Join Date: Dec 2000
Location: Herndon VA
Programs: AA EXP 2M, MR & SPG Gold, Hyatt Plat Avis Pref
Posts: 31,242
Android user here (HTC Incredible).. trying to do FT on this phone right now is a course in self mutiliation

on that note, I'd load a FT app for Android in a heart beat.. i just added the AA beta version and its great for my needs..

I'm sure it can be done and successfully while not pleasing everyone.. it would be a step up no matter what

I'm not a MY FT user so that doesn't phase me.. but the ad thing.. well.. no point in arguing a moot point
TrojanHorse is online now  
Old Dec 26, 10, 8:49 pm   #70
 
Join Date: Mar 2006
Location: Chicago
Programs: Mileage Plus, Rapid Rewards
Posts: 912
I have to say that I find this app to be a GREAT tool, and far, far better than using the mobile version of Flyertalk on on iPhone. I don't begrudge the ads either, as websites have to make money somehow, and Flyertalk follows a publishing model. Having said that, I echo the comments of others and would gladly pay up to $4.99 for an "ad free" version.

Nice job on a first version!
CMHFlyerOH is offline  
Old Dec 27, 10, 7:58 am   #71
Administrator
 
Join Date: Feb 2009
Posts: 959
Quote:
Originally Posted by jeffreyt View Post
Unfortunately, I deleted the app from my iPhone after 2 days. Too much real estate used for ads. No other app I use has that many ads and it really makes the app unusable. Clearly, you deserve to get ad revenue on a free app, but the implementation is the worst I have seen. No offense intended.
No offense taken. We really didn't know how to handle ads, but we're taking the feedback and the next version should be less intrusive.

Quote:
Originally Posted by freelance View Post
I agree with this. The app definitely feels it escape earlier than it should have. I have worked in this area for a few years, albeit with news sites, and mobile devices need a different approach - this still feels like it is using a big screen approach and crushing it down.

Some general thoughts:
- The content space is *much* smaller than it should be, and the workflow needs rethinking. You are selling ads but it shouldn't look like that is your primary intent (even if it is as we all have to make a living )
- The controls like the back button, pagination, etc. should get out of the way when it's not needed, look at the NYTimes app for an example of how this should be done.
- For me the ads turn up some distance before the content and that is just bad psychology at several levels and really should be fixed.
- The ads then just sit there taking up screen space. I would suggest they foldaway after the viewer has been on a page for a while but that might not be workable on a forum where the content isn't as dense so the reader moves faster.
- Lose the poster sidebar and move that information elsewhere.
- Likewise the topic header. Do people really need to know what the topic is once they start to read it? The sense of the original topic seldom survives beyond the first page anyway.

I understand that the app is a work in progress but purely from a usability point of view I think it has a long way to go (I am aware that this is all personal opinion). I suggest the designers go away and look at news content sites (ok - I'm biased ) to see what can be done to maximise the real estate while maintaining advertising space and usability. The underlying engine may work happily but as it stands most people are not going to get past the layout and design.
Great feedback. Thank you very much.

Quote:
Originally Posted by Aisle Seat H View Post
Absolutely.

While it is great to have an FT app. it is not very user friendly at the moment.

When one usually goes to FT many/most of us navigate there via a favorite saved in our browser, with one click being able to visit our forums.

You can't do this on the app, meaning that to get to the forums you have to go through the long and annoying process of clicking 'Home', then 'Forums', then the Category (e.g. Airline progs), and then finally the Forum itself.

This is far, far too clumsy and time consuming.

Also, don't know about the rest of you, but for me being able to access my favorite forums/pages is vastly more important to me than than accessing the Threads I subscribe to: yet on the app I have a button the latter but have no such option to do the former.

Please thus add a 'Favorites' feature cos, despite loving FT, I won't be using the app much until this happens - the app just isn't an enjoyable experience at present.

Allowing you to make one of the Forums your 'Homepage' on the app. would also be great (for all the same reasons).

And yes, too many ads. Far too many.
.
Thanks!

Quote:
Originally Posted by mattk View Post
The page numbers for threads over 1000 pages are shown as 1...

I agree with the other poster here about being able to view threads backwards, perhaps this can be a setting that can be switched on and off.

Generally as an app it's a good first attempt but needs more work. There's a lot of good points here which if you can incorporate all of these would make it a worthy paid app as opposed to free.
We're aware of the pagination issue and are working on a solution. Thanks!

Quote:
Originally Posted by KIXman View Post
Dunno if it's just me but if I reply to a post in a subscribed thread, my subscription to that thread is cancelled.
This is the first I've heard of this issue. We are investigating. Thanks for reporting it.
IB-Dick is offline  
Old Dec 27, 10, 11:51 am   #72
 
Join Date: May 2007
Location: CLE
Programs: OnePass Platinum, Starwood Platinum, Avis First, Hilton Silver, Marriott Platinum
Posts: 2,750
Quote:
Originally Posted by KIXman View Post
Dunno if it's just me but if I reply to a post in a subscribed thread, my subscription to that thread is cancelled.
I have experienced this same behavior! I thought it was user error at first
__________________
My FlightMemory
2011 CO EQM: 18,7608; EQP: 24
COFlyerCLE is offline  
Old Dec 27, 10, 12:21 pm   #73
Administrator
 
Join Date: Feb 2009
Posts: 959
Quote:
Originally Posted by KIXman View Post
Dunno if it's just me but if I reply to a post in a subscribed thread, my subscription to that thread is cancelled.
When you say your subscription is canceled, do you just not receive email notifications for subsequent replies, or does the thread completely disappear from your list of subscribed threads? Do you still see it here: http://www.flyertalk.com/forum/subsc...n&folderid=all ?

I just subscribed to a thread (with no notification) and then replied to that thread from the app. It still showed up on the above list.

Now, if you are subscribed to a thread with instant email notification, you receive an email when someone makes a reply, but you won't receive another notification when someone else replies until you have visited the thread. It's possible that the app doesn't make the proper notation that you have viewed the thread, so you fail to receive further notification when the thread is updated (until you view the thread in a web browser). Is it possible that this is the behavior being observed?
IB-Dick is offline  
Old Dec 27, 10, 12:42 pm   #74
Administrator
 
Join Date: Feb 2009
Posts: 959
Quote:
Originally Posted by IB-Dick View Post
When you say your subscription is canceled, do you just not receive email notifications for subsequent replies, or does the thread completely disappear from your list of subscribed threads? Do you still see it here: http://www.flyertalk.com/forum/subsc...n&folderid=all ?

I just subscribed to a thread (with no notification) and then replied to that thread from the app. It still showed up on the above list.

Now, if you are subscribed to a thread with instant email notification, you receive an email when someone makes a reply, but you won't receive another notification when someone else replies until you have visited the thread. It's possible that the app doesn't make the proper notation that you have viewed the thread, so you fail to receive further notification when the thread is updated (until you view the thread in a web browser). Is it possible that this is the behavior being observed?
I just confirmed this.
IB-Dick is offline  
Old Dec 27, 10, 8:22 pm   #75
 
Join Date: Apr 2006
Location: YTZ
Programs: Hertz PC; National EE; CX, Hilton, Marriott & SPG Gold; AC Tangerine
Posts: 5,476
Had this on my iPad for about 15 min. Ads are awfully implemented--you are not the first to place ads, look at other apps, please!

Other than that felt very beta. Let me know when you are ready for production. Until then, it is rated 1* in the App Store.
briantoronto is offline  
 
 
Closed Thread

Bookmarks


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off
Forum Jump


All times are GMT -6. The time now is 9:39 pm.




SEO by vBSEO ©2011, Crawlability, Inc.