System won't let me vote for frequent traveler awards

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Sep 17, 2010, 9:39 am

dee pearson

Original Poster

Join Date: Sep 2010

Posts: 1

System won't let me vote for frequent traveler awards

I came to vote for the frequent traveler awards. I spent considerable time choosing which plans to vote for and pressed submit. An overlay came up asking me for comments and telling me to type the two words below. The problem is that the overlay doesn't allow me to scroll down so that I type the two words or hit whatever button is at the bottom to submit my vote. fail!
Please fix this problem. This is one award I care about. And please reply to this thread so I can go back and vote. Thank you much.

Sep 17, 2010, 11:01 am

lin821

Join Date: May 2004

Location: Home

Programs: AA, Delta, UA & thanks to FTers for my PC Gold!

Posts: 7,676

Quote:

Originally Posted by dee pearson

I came to vote for the frequent traveler awards....

I am not sure there's currently any vote for this type of award on FT.

Are you talking about this?

http://www.ftawards.com/

If so, you came to the wrong place to ask for technical assistance. This is www.flyertalk.com, not www.ftawards.com.

You should contact ftawards.com for your technical difficulty. (link to contact them)

Sep 17, 2010, 11:19 am

IB-Dick

Join Date: Feb 2009

Posts: 959

Quote:

Originally Posted by lin821

The problem you are discussing above has been fixed. If you return to the page, you should be able to continue where you left off and you should be able to save your vote.

Flyertalk is working very closely with the Frequent Traveler Awards, so this is not a completely inappropriate place to report a problem. I've forwarded this to the FT Awards people, but as stated above, the issue should be resolved.

Sep 17, 2010, 11:32 am

lin821

Join Date: May 2004

Location: Home

Programs: AA, Delta, UA & thanks to FTers for my PC Gold!

Posts: 7,676

Quote:

Originally Posted by IB-Dick

Flyertalk is working very closely with the Frequent Traveler Awards, so this is not a completely inappropriate place to report a problem.

I thought FT (i.e. flyertalk.com) itself should have enough technical issues/improvements to work on or get busy with already.

Sep 18, 2010, 11:51 am

BearX220

FlyerTalk Evangelist

Join Date: Jul 1999

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Quote:

Originally Posted by IB-Dick

The problem you are discussing above has been fixed. If you return to the page, you should be able to continue where you left off and you should be able to save your vote.... Flyertalk is working very closely with the Frequent Traveler Awards.

I went through the Frequent Traveler Awards ballot screens late last night and while I was able to type / submit comments, I found the drag-and-drop voting screens virtually unusable. I couldn't cast the votes I wanted or start over. Somebody got too fancy with the interface. I've laid out my concerns in a note to Randy already, so I hope this doesn't count as cross-posting.

Sep 18, 2010, 12:11 pm

squeakr

Moderator: Hilton Honors, Practical Travel Safety Issues & San Francisco

Join Date: Jan 2001

Location: San Francisco CA

Programs: UA, Hilton, Priceline, AirBnB

Posts: 11,001

I just tried it and it worked fine

took some finessing with drag and drop but no biggie.

Sep 18, 2010, 12:39 pm

Xyzzy

FlyerTalk Evangelist

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Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo

Programs: CO, NW, & UA forum moderator emeritus

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If you experience any problems with the interface, please try shift-reload to refresh the page. If that does not solve the issue, please PM me the name and version number of both your browser and operating system as well as a description of exactly what kind of pr