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Old Apr 1, 08, 7:18 am   #46
 
Join Date: Oct 2006
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I don't post often here, but I felt I REALLY needed to comment on this

I have flown Swiss Eastwards, Westwards, North and South, I have used their Y, C and F class and, compared to other airlines there is definitely a trend of being noisy and not adapt to passenger's (read heavy travelers) sleep requirements, at least not as much as some other airlines do (even in Y!!).

This is something I have being complaining for years and I'm glad to see I'm not the only one feeling that way. There is nothing more irritating than having a pre-flight dinner to optimize sleep time and then being unable to crash because of a noisy cabin service.

Ok, Swiss aren't the worst ones, but why not try to improve? I think it's a matter of better listening to customers, training staff and having the right corporate culture. Of course if someone here knows Mr. Franz, feel free to send him a link to this thread ;-)
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Old Apr 1, 08, 4:12 pm   #47
 
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I'm hoping that 10.5 hours ZRH-JNB is enough to get both sleep AND dinner without the OP's experience!

Quote:
Originally Posted by creber View Post
You also would have noticed the word "respectively", a form of grammar which is used to separate two factual statements, namely that one of the two came from Wallis, the other one from Eastern Switzerland.
A bit O/T, but you might be careful about the use of "respectively"--it can be used to draw correspondence between statements about separate parts of a sentence, but the number and the order generally need to match if it is to make sense and have any meaning.

E.g., "My son and my daughter are two and three years old, respectively" makes sense, whereas "My employees are a group of IT professionals and sales reps, respectively" does not make sense.
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Old Apr 6, 08, 12:36 pm   #48
 
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I did ZRHJNB in C a couple of months back. The slopey bed wasn't great, but a great improvement on what I would've had to put up with in Y. The breakfast service was incredibly noisy. Though my recollections of it are somewhat hazier than might otherwise have been the case, thanks to a sleeping tablet which put me into a near coma. LX isn't alone in serving breakfast two hours out of arrival on a night flight where you value your sleep. It makes the crew feel useful and the pax annoyed.
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Old Apr 7, 08, 12:51 am   #49
 
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Smile

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Originally Posted by Flyingfox View Post
He's just expressing an opinion, he is certainly not being "condescending".
Not sure whether you actually read both my posts and his. He accused me of being condescending because of my views and assumed without any foundation that I wouldn't know the objects/subjects I was commenting on. When I illustrated how he hadn't properly read my posts and made wrong assumptions I suggested that he may had been condescending on judging me on the basis of not properly reading what I had written and on the basis of false assumptions.

I hope that clarifies the matter.
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Old Apr 7, 08, 1:01 am   #50
 
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Quote:
Originally Posted by virtualtroy View Post
I did ZRHJNB in C a couple of months back. The slopey bed wasn't great, but a great improvement on what I would've had to put up with in Y. The breakfast service was incredibly noisy. Though my recollections of it are somewhat hazier than might otherwise have been the case, thanks to a sleeping tablet which put me into a near coma. LX isn't alone in serving breakfast two hours out of arrival on a night flight where you value your sleep. It makes the crew feel useful and the pax annoyed.
I fully agree. But precisely that should be the difference between C and F: longer dark and quiet hours in F, so that people can actually sleep. As stated above, for many pax - if not most - this is the prime reason to fly in F rather than C.
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Old Apr 7, 08, 1:10 am   #51
 
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Quote:
Originally Posted by creber View Post
I fully agree. But precisely that should be the difference between C and F: longer dark and quiet hours in F, so that people can actually sleep. As stated above, for many pax - if not most - this is the prime reason to fly in F rather than C.
Indeed, it's why I tend to fly in F, rather than C, if I have the choice. That said, surely getting the balance right between sleeping or not should be what sets both premium classes apart from Y.
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