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Old Oct 28, 08, 12:38 am   #1
 
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Does Swiss use Amadeus?

Does Swiss uses Amadeus? I'm trying to check an itineraty on www.checkmytrip.com but it's non existant!

Any ideas?

TIA!
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Old Oct 28, 08, 1:47 am   #2
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Quote:
Originally Posted by Cassolato View Post
Does Swiss uses Amadeus? I'm trying to check an itineraty on www.checkmytrip.com but it's non existant!

Any ideas?

TIA!
Swiss has is own booking system, no Amadeus. You can only check your itineraty on the Swiss homepage.

With the search functionality you found this post:

booking ref?
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Old Oct 28, 08, 3:00 am   #3
 
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Originally Posted by szg View Post
Swiss has is own booking system, no Amadeus. You can only check your itineraty on the Swiss homepage.

With the search functionality you found this post:

booking ref?
this is not quite true. Call LX and they will give you the amadeus code. They have it! have only discovered this recently and posted it on FT. But nobody seems to have noticed.
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Old Oct 28, 08, 4:19 am   #4
 
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Originally Posted by f4freeJunior View Post
Call LX and they will give you the amadeus code. They have it!
Are you sure that this also applies to bookings 100% on LX? I can't see why it would make sense for them to file such bookings in Amadeus...
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Old Oct 28, 08, 5:42 am   #5
 
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Originally Posted by airoli View Post
Are you sure that this also applies to bookings 100% on LX? I can't see why it would make sense for them to file such bookings in Amadeus...
So you can put the flights onto your LH M&M profile
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Old Oct 28, 08, 2:13 pm   #6
 
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Originally Posted by f4freeJunior View Post
Call LX and they will give you the amadeus code. They have it! have only discovered this recently and posted it on FT. But nobody seems to have noticed.
Good info
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Old Oct 28, 08, 2:54 pm   #7
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Originally Posted by f4freeJunior View Post
this is not quite true. Call LX and they will give you the amadeus code. They have it! have only discovered this recently and posted it on FT. But nobody seems to have noticed.
OK, I will asked them. It would be nice to get an Amadeus code.
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Old Oct 28, 08, 4:52 pm   #8
 
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Originally Posted by airoli View Post
Are you sure that this also applies to bookings 100% on LX? I can't see why it would make sense for them to file such bookings in Amadeus...
My recent booking (phone booking ZRH-CAI rt) was 100% LX. I called LX (to split my original PNR) and asked them for an amadeus code. It took her less than 10sec to figure it out. Unfortunately I don't remember the name of this specific code but the name she mentioned was not "Amadeus". It was something different but I was able to retrieve the booking on CMT with it.
Maybe somebody who has an upcoming phone reservation can call LX and post his experience here?
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Old Oct 28, 08, 6:17 pm   #9
 
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Originally Posted by szg View Post
Swiss has is own booking system, no Amadeus. You can only check your itineraty on the Swiss homepage.

With the search functionality you found this post:

booking ref?


Hi, thank you all for the replyes.
I tryed the check the prenotation via Swiss website, but I didn't find and usefull link.
I registered as a Swiss client and as a new miles and more member but i can't find any reservation under "my reservations". Any ideas?
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Old Oct 29, 08, 12:16 am   #10
szg
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Quote:
Originally Posted by Cassolato View Post
Hi, thank you all for the replyes.
I tryed the check the prenotation via Swiss website, but I didn't find and usefull link.
I registered as a Swiss client and as a new miles and more member but i can't find any reservation under "my reservations". Any ideas?
You can only see bookings, which are made with your profile.
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Old Oct 29, 08, 1:53 am   #11
 
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Originally Posted by szg View Post
You can only see bookings, which are made with your profile.
Thank you, Szg.
I think Swiss has to improve a little bit his web site
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Old Oct 29, 08, 2:19 am   #12
 
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Originally Posted by Cassolato View Post
Thank you, Szg.
I think Swiss has to improve a little bit his web site
Yup - even the tiniest improvement would be welcome.

It has slipped slowly backwards since the days it handled multiple sectors ...
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Old Oct 29, 08, 8:57 am   #13
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Originally Posted by airoli View Post
Are you sure that this also applies to bookings 100% on LX? I can't see why it would make sense for them to file such bookings in Amadeus...
Just to clarify: Swiss uses EDS system (http://www.eds.com/industries/consumertravel/airlines/), however they internally call it something like PARS and have no idea this is a part of EDS system (that is also used by US Airways, SN Brussels etc). I am not sure, if there is any link to Amadeus or not (logic would say there should be, but who knows). The only occasion when they would for sure see Amadeus reservation numer is, when the reservation has been made in Amadeus - by either travel agency or airline (LH,LO,OS,BD), that uses this system.

PS. Some time ago, Swiss was trying to break contract with EDS and switch to Amadeus, but the cost was prohibitive, so for now they decided to stick to EDS.
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Old Oct 31, 08, 3:20 am   #14
 
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Originally Posted by TPJ View Post
Just to clarify: Swiss uses EDS system (http://www.eds.com/industries/consumertravel/airlines/), however they internally call it something like PARS and have no idea this is a part of EDS system (that is also used by US Airways, SN Brussels etc). I am not sure, if there is any link to Amadeus or not (logic would say there should be, but who knows). The only occasion when they would for sure see Amadeus reservation numer is, when the reservation has been made in Amadeus - by either travel agency or airline (LH,LO,OS,BD), that uses this system.

PS. Some time ago, Swiss was trying to break contract with EDS and switch to Amadeus, but the cost was prohibitive, so for now they decided to stick to EDS.
fyi, the contract with EDS, who had purchased the IP of Atraxis (in fact the whole company, including staff), the former Swissair IT division, came up for renewal. But the cost of switching was prohibitive, the benefits were little and some critical functionality was even missing. So LX decided to extend their relationship with EDS and continue to use AxRes, AxControl as the systems are called.

Last edited by yapak2; Oct 31, 08 at 7:22 am..
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Old Oct 31, 08, 6:45 am   #15
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Thank you for this update!

So, I was not 100% right (not even 80% right), but at the end of the day we have a confirmation: LX does not use Amadeus.
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