SWISS introduces "SWISS Choice" (seat reservation, ancillary services)
Jun 24, 2014, 7:30 am
#1
Original Poster
Join Date: Apr 2010
Programs: LX SEN
Posts: 313
SWISS introduces "SWISS Choice" (seat reservation, ancillary services)
SWISS is about to launch its SWISS choice options.
Advanced seat reservation against a fee will be available from 8th of July.
Costs are segment based and range between 9CHF and 99CHF.
Company presentation
Fact-Sheet
Advanced seat reservation against a fee will be available from 8th of July.
Costs are segment based and range between 9CHF and 99CHF.
Company presentation
Fact-Sheet
Last edited by alinghi90; Jun 24, 2014 at 7:37 am
Jun 24, 2014, 1:54 pm
#2
Join Date: May 2009
Location: SIN (with a bit of ZRH sprinkled in)
Posts: 9,453
I hope for them that it will work better than current seat reservation for SEN/HON, which is not working at all for the last couple month..
And obviously that means that as SEN I can forget to get an exit row, someone will have "bough" it will ahead..
Oh well, EK does usually offer better fares (and much more often Op-Ups) anyway..
And obviously that means that as SEN I can forget to get an exit row, someone will have "bough" it will ahead..
Oh well, EK does usually offer better fares (and much more often Op-Ups) anyway..
Jun 25, 2014, 3:57 pm
#4
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,026
what's next? 6A, 8A, 10A, 12A going for $199?
They can't even fix getting seats in C-class online right now; I am wondering how they think they can handle the eco seat charges.
They can't even fix getting seats in C-class online right now; I am wondering how they think they can handle the eco seat charges.
Jun 25, 2014, 4:04 pm
#5
Join Date: May 2009
Location: SIN (with a bit of ZRH sprinkled in)
Posts: 9,453
It really surprises me that LX apparently wasn't even aware of that issue - which is existing since the website downgrade - eeeeh "enhancement" - for at least 2 months now..
Jun 25, 2014, 4:12 pm
#6
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,026
hence my comment ... they can't even figure that out, how should they get a complex matrix of seat charges going?
Jun 26, 2014, 2:48 am
#7
Join Date: Jul 2012
Location: HAJ
Programs: TK: Elite, BA: Silver, A3: Gold, AB: Platinum, SPG: Platinum, Hilton: Diamond
Posts: 109
Oh, I can imagine scenes @the CI Counter, when it becomes obvious, that the cabin class divider on short haul routes has been moved. The Pax will receive a new seat anywhere in the cabin, because the seats which are NOW right behind the C CL are already booked by HON/SEN.
Option 2: SWISS will move the HON/SEN, so the Pax who paid for his seat behind the C CL, receives one right behind the C CL. Simply great.
Option 2: SWISS will move the HON/SEN, so the Pax who paid for his seat behind the C CL, receives one right behind the C CL. Simply great.
Jun 26, 2014, 6:55 am
#8
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,570
Oh, I can imagine scenes @the CI Counter, when it becomes obvious, that the cabin class divider on short haul routes has been moved. The Pax will receive a new seat anywhere in the cabin, because the seats which are NOW right behind the C CL are already booked by HON/SEN.
Option 2: SWISS will move the HON/SEN, so the Pax who paid for his seat behind the C CL, receives one right behind the C CL. Simply great.
Option 2: SWISS will move the HON/SEN, so the Pax who paid for his seat behind the C CL, receives one right behind the C CL. Simply great.
Jul 2, 2014, 3:26 pm
#9
Suspended
Join Date: Jan 2005
Posts: 1,229
New Swiss services - booking and inflight
Just read about a couple of new services in the Swiss onboard magazine:
i.e.
Seat selection at time of booking for a fee. Similar to other airlines with different prices for seats - front / exit row more expensive than the ones in the back.
Requesting special treats such as champagne, cake etc.
Exact details here
I think that`s a smart move.
i.e.
Seat selection at time of booking for a fee. Similar to other airlines with different prices for seats - front / exit row more expensive than the ones in the back.
Requesting special treats such as champagne, cake etc.
Exact details here
I think that`s a smart move.
Last edited by SwissCircle; Jul 2, 2014 at 3:31 pm
Jul 3, 2014, 12:51 am
#10
Original Poster
Join Date: Apr 2010
Programs: LX SEN
Posts: 313
Is already discussed in this thread:
http://www.flyertalk.com/forum/swiss...-services.html
http://www.flyertalk.com/forum/swiss...-services.html
Jul 10, 2014, 6:03 am
#11
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,265
Any experiences with this beautiful feature two days after its introduction?
Do they train SENs and HONs to loose their seats to "revenue passengers" already so that they won't miss the 'benefit' upon its abolition in 2016?
Do they train SENs and HONs to loose their seats to "revenue passengers" already so that they won't miss the 'benefit' upon its abolition in 2016?
Jul 10, 2014, 6:32 am
#12
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,570
Well, as I posted above the official policy that paid ASR pax get priority over SEN/HON in the case of IRROPS which encompasses a very broad variety of situations.
Jul 10, 2014, 10:04 pm
#13
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,265
I think that this 'rule' is not just for the money grab but to untrain the former elites to have any demands above trinkets.
Jul 30, 2014, 8:42 pm
#14
Join Date: Oct 2008
Location: SFO
Programs: United 1P, Hertz Gold #1 5*, Avis First, HH Gold, Marriott Silver
Posts: 87
Unable to assign seat
I booked a ticket through our corporate travel agent for a code-shared flight (LX metal with UA number and UA ticket stock). Now, I'm unable to reserve a seat in advance. Tried calling Swiss and was told that beginning this July, it is no longer possible to book seats for code-shares 
Now I'm disappointed... might have to endure a middle seat on a TATL flight.
Any way around this? I flew Swiss in November under a similar arrangement and was able to reserve a seat online.
Now I'm disappointed... might have to endure a middle seat on a TATL flight.
Any way around this? I flew Swiss in November under a similar arrangement and was able to reserve a seat online.