“Unsubscribe” feature could (desperately) use a revised UI
Apr 5, 2004, 10:39 am
#1
Original Poster
Join Date: Oct 2000
Location: From and of Boston.
Posts: 4,973
“Unsubscribe” feature could (desperately) use a revised UI
In MyFlyerTalk, the UI of the Unsubscribe feature makes it far too easy to inadvertently unsubscribe from individual forums.
The “Unsubscribe” links are mixed in with the forum links, and it’s far too easy to click Unsubscribe instead of a forum that you’re trying to visit.
And unlike subscribing to a forum, where you (annoyingly) have to confirm your subscription, the unsubscribe feature kills off the subscription without any confirmation. A bit backwards, it seems to me: if you're going to require a confirmation, it's far more common to require the confirmation for deleting, not for creating. (I can't think of any app where I need to confirm a create but not for remove/delete.)
I’d suggest putting “Unsubscribe” in the Forum Tools drop-down, in the same functional area where you find “Subscribe.” And if you're going to have an unsubscribe link mixed in with the go-to-forum links, requiring a confirmation would be thoughtful.
The “Unsubscribe” links are mixed in with the forum links, and it’s far too easy to click Unsubscribe instead of a forum that you’re trying to visit.
And unlike subscribing to a forum, where you (annoyingly) have to confirm your subscription, the unsubscribe feature kills off the subscription without any confirmation. A bit backwards, it seems to me: if you're going to require a confirmation, it's far more common to require the confirmation for deleting, not for creating. (I can't think of any app where I need to confirm a create but not for remove/delete.)
I’d suggest putting “Unsubscribe” in the Forum Tools drop-down, in the same functional area where you find “Subscribe.” And if you're going to have an unsubscribe link mixed in with the go-to-forum links, requiring a confirmation would be thoughtful.
Apr 7, 2004, 9:17 am
#2
Join Date: Nov 2003
Location: CPH
Programs: SAS
Posts: 1,217
Originally Posted by wideman
The “Unsubscribe” links are mixed in with the forum links, and it’s far too easy to click Unsubscribe instead of a forum that you’re trying to visit.
unsubscribe link mixed in with the go-to-forum links, requiring a confirmation would be thoughtful.
unsubscribe link mixed in with the go-to-forum links, requiring a confirmation would be thoughtful.
Apr 7, 2004, 8:44 pm
#3
Join Date: Jul 2001
Location: Near Pittsburgh, Pennsylvania, USA, Earth (PIT)
Programs: Airline/TSA Avoidance Platinum, Hotel Disloyalty Silver, Hertz 1.7*
Posts: 5,277
I noted this as a potential issue when I first saw the layout of the MyFT page with Subscribed Forums, but somehow I've managed not to accidentally unsubscribe. 
I do recall reading something about tidying the style sheet once things seem to be running smoothly otherwise. Tonight seems to be very smooth, in fact, so we'll see what else Randy and crew have up their sleeves soon enough.
I do recall reading something about tidying the style sheet once things seem to be running smoothly otherwise. Tonight seems to be very smooth, in fact, so we'll see what else Randy and crew have up their sleeves soon enough.
Apr 7, 2004, 10:18 pm
#4
Join Date: Dec 2002
Location: Central New Jersey
Posts: 1,211
Maybe you could at least require a confirmation (like when subscribing)?
Apr 10, 2004, 10:14 am
#5
Join Date: Feb 2001
Location: Berlin, Germany; Not in Indiana any more!
Programs: UA Gold, HH Gold, Dirt elsewhere
Posts: 164
Please change this!
I just managed to unsubscribe to a forum accidently!
I wholehardedly agree that the unscribe option on the "My FlyerTalk" page is too easy to click on. Could you please implement some kind of confirmation page, or... move the unsubscribe request to a drop down menu, or special separate "unsubscribe" page in order to prevent these mistakes?
Otherwise i love the site now... it's great!
I wholehardedly agree that the unscribe option on the "My FlyerTalk" page is too easy to click on. Could you please implement some kind of confirmation page, or... move the unsubscribe request to a drop down menu, or special separate "unsubscribe" page in order to prevent these mistakes?
Otherwise i love the site now... it's great!
Apr 13, 2004, 1:37 pm
#6
Join Date: Oct 2002
Location: ORD
Programs: Star Alliance
Posts: 1,211
I'll have to agree with these change requests, albeit, it is such a minor point. But now that I expect perfection from this superb site, why not ask? Maybe a spacer or dotted line separation, or make the unsubscribe link active only at the far right or left end, or a button that is more difficult to press accidentally. My fat fingers and overly sensitive mouse need the help.
from this superb site, why not ask? Maybe a spacer or dotted line separation, or make the unsubscribe link active only at the far right or left end, or a button that is more difficult to press accidentally. My fat fingers and overly sensitive mouse need the help.
Apr 13, 2004, 11:31 pm
#7
Join Date: Jul 2003
Location: Seattle, WA
Programs: Marriott Titanium
Posts: 2,861
Unsubscribe MUST be moved or ask to confirm!
Apr 15, 2004, 2:13 am
#8
Join Date: Oct 2002
Location: UK
Posts: 7,560
I'm glad I'm not the only one! I unsubscribed myself from a forum by mistake yesterday, and came here to comment on this design flaw - only to find that others had already beaten me to it.
As others have said, far too easy to click on "unsubscribe" by mistake when you are trying to click on a forum title. They are too close together.
As others have said, far too easy to click on "unsubscribe" by mistake when you are trying to click on a forum title. They are too close together.
Apr 15, 2004, 9:48 am
#9
Guest
Posts: n/a
Until vBB comes out with an unsubscribe confirmation patch, what design improvement with the unsubscribe link would you suggest? How about a horizontal line separating the Forum name from the unsubscribe link?
Apr 15, 2004, 11:17 am
#10
Join Date: Jul 2001
Location: Near Pittsburgh, Pennsylvania, USA, Earth (PIT)
Programs: Airline/TSA Avoidance Platinum, Hotel Disloyalty Silver, Hertz 1.7*
Posts: 5,277
Originally Posted by dan at WebFlyer
Until vBB comes out with an unsubscribe confirmation patch, what design improvement with the unsubscribe link would you suggest? How about a horizontal line separating the Forum name from the unsubscribe link?
I was thinking you might want to consider making that text even smaller (relative to the title) and/or less bold as well. A different color might also help (but clutter the page a bit, maybe gray would work though). But the main thing is probably some vertical separation between the unsubscribe link and the forum title link.
Apr 15, 2004, 11:36 am
#11
Join Date: Dec 2002
Location: Central New Jersey
Posts: 1,211
Originally Posted by CrazyOne
That would work. Actually I notice that it's really not a problem on the forums that have long descriptions. So you could just put a lot of text in for every forum description. I was thinking you might want to consider making that text even smaller (relative to the title) and/or less bold as well. A different color might also help (but clutter the page a bit, maybe gray would work though). But the main thing is probably some vertical separation between the unsubscribe link and the forum title link.
I was thinking you might want to consider making that text even smaller (relative to the title) and/or less bold as well. A different color might also help (but clutter the page a bit, maybe gray would work though). But the main thing is probably some vertical separation between the unsubscribe link and the forum title link.
Apr 16, 2004, 12:54 am
#12
Join Date: Jul 2003
Location: Seattle, WA
Programs: Marriott Titanium
Posts: 2,861
How about shortening the phrase to simply "Unsubscribe" and then right-justify it?
And my gold upgrade took two days to post after all my miles posted. So status changes tend to not be instantaneous.
And my gold upgrade took two days to post after all my miles posted. So status changes tend to not be instantaneous.
Last edited by 925; Apr 16, 2004 at 1:04 am
Apr 16, 2004, 5:47 pm
#13
Join Date: Jul 2001
Location: Near Pittsburgh, Pennsylvania, USA, Earth (PIT)
Programs: Airline/TSA Avoidance Platinum, Hotel Disloyalty Silver, Hertz 1.7*
Posts: 5,277
Okay, if anyone is still accidentally unsubscribing, you are beyond help. 
Looks good for now. Probably true that the unsubscribe link needn't be taking up two lines (as it is on my browser at least). But functionally it should achieve the desired separation.
Looks good for now. Probably true that the unsubscribe link needn't be taking up two lines (as it is on my browser at least). But functionally it should achieve the desired separation.
Apr 16, 2004, 6:27 pm
#14
Join Date: Oct 2002
Location: ORD
Programs: Star Alliance
Posts: 1,211
Originally Posted by CrazyOne
Okay, if anyone is still accidentally unsubscribing, you are beyond help.
<running real fast>>>>>>>>>>>>>