Moderator replies to reported posts should go to PM, not email
#1
Original Poster
Join Date: Apr 2007
Location: SEA
Programs: AS MVP, Hhonors Gold, National Executive, Identity Gold, MLife Gold
Posts: 2,687
Moderator replies to reported posts should go to PM, not email
Every other online forum that I participate in has moderator alerts that go to PM. For some reason, FT alerts go to email only. To make things worse, there's no context associated with them. For example, I reported a post a few weeks ago. I just now checked the email on that account, and I have a reply from the moderator about the post. But as it's been a few weeks, I have no idea what post they might be talking about, let alone what my comment was
I have the ability to receive email notifications when I have PM's. So sending feedback/questions to me via PM seems like it should be sufficient.
I've just now gone into my profile to disable the option for admins to send me email. Hopefully this doesn't make it more painful for administrators to contact me regarding posts I've alerted.
I have the ability to receive email notifications when I have PM's. So sending feedback/questions to me via PM seems like it should be sufficient.
I've just now gone into my profile to disable the option for admins to send me email. Hopefully this doesn't make it more painful for administrators to contact me regarding posts I've alerted.
#2
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,158
The email containing the alert to moderators has the thread link, the specific post you reported and your comment. I'm sure if you ask the mod to provide you the original email he/she will let you have a copy @:-)
Disabling the function to let admins email you probably will make the entire alert/reporting thing a one way affair
Disabling the function to let admins email you probably will make the entire alert/reporting thing a one way affair
#3
Original Poster
Join Date: Apr 2007
Location: SEA
Programs: AS MVP, Hhonors Gold, National Executive, Identity Gold, MLife Gold
Posts: 2,687
Disabling the function to let admins email you probably will make the entire alert/reporting thing a one way affair
#4
Flyertalk Evangelist and Moderator: Coupon Connection and Travel Products
Join Date: Jul 2000
Location: Milton, GA USA
Programs: Hilton Diamond, IHG Platinum Elite, Hyatt Discoverist, Radisson Elite
Posts: 19,040
I have requested this functionality of IB for over two years... but apparently the version of VBulletin they use only allows reported post notifications to go to mods via Email.
As Oliver says, I am sure the mod in question would have no problem answering any questions you have.
Not sure I would go as far as not allowing email from the admins.
As Oliver says, I am sure the mod in question would have no problem answering any questions you have.
Not sure I would go as far as not allowing email from the admins.
#5
A FlyerTalk Posting Legend
Join Date: Oct 2002
Location: back to my roots in Scotland!
Programs: Tamsin - what else is there to say?
Posts: 47,843
I think you forget we are volunteers, who fit this role around our other lives. Many of us deal with reported posts while we are on the move. I rarely respond to the originator of a reported post anyway, unless I feel there is a reason to do so - asking me to then log into FT to send that member a PM just makes it less likely they'll get a response from me at all as trying to move from email to PM on a smartphone is only slightly less painful than sticking a sharp stick in my eye.