Oct 28, 2014, 3:33 pm
Last edit by: DC777Fan
Commonly asked questions about St. Regis "Butlers:"
1. What requests can they fulfill?
Generally, butlers can unpack/pack your suitcases, press a few pieces of laundry at no charge, act as a single POC for your requests to many different hotel departments, and other hotel-related services.
2. Should I tip my butler? How much?
The prevailing thought process in the thread suggests butlers should at least be tipped for "above and beyond" type service, and potentially more at your discretion and accounting for local tipping customs.
Other St. Regis Butler Information:
-If your room rate includes "Butler Service," coffee and tea (usually comes with small bites) will be delivered to your room at no charge upon request. Not all rooms at all hotels come with Butler Service.
1. What requests can they fulfill?
Generally, butlers can unpack/pack your suitcases, press a few pieces of laundry at no charge, act as a single POC for your requests to many different hotel departments, and other hotel-related services.
2. Should I tip my butler? How much?
The prevailing thought process in the thread suggests butlers should at least be tipped for "above and beyond" type service, and potentially more at your discretion and accounting for local tipping customs.
Other St. Regis Butler Information:
-If your room rate includes "Butler Service," coffee and tea (usually comes with small bites) will be delivered to your room at no charge upon request. Not all rooms at all hotels come with Butler Service.
FAQ: St Regis Butler Service : what do they do? how much do you tip?
Dec 12, 2012, 8:15 am
#46
Join Date: Jul 2007
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St Regis Butler Packing Service
Has anyone ever used this advertised service? Unpacking? Experiences?
Typically when I leave a hotel all my clothes are in the laundry bags!
Typically when I leave a hotel all my clothes are in the laundry bags!
Dec 12, 2012, 8:25 am
#47
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Jan 24, 2013, 2:10 am
#48
Join Date: Mar 2011
Posts: 1,171
St Regis butler service
Will be staying at the st regis osaka and i just read about the butler service. Do peopl actually ask the butler to com and fold their cloths before leaving?
It woud be too weird.
I am interested in the beverages service though. Does anyone know if its once per stay or anytime? Could i request for coffee ( does it include cappuchino?) in the AM then the in the afternoon?
It woud be too weird.
I am interested in the beverages service though. Does anyone know if its once per stay or anytime? Could i request for coffee ( does it include cappuchino?) in the AM then the in the afternoon?
Jan 24, 2013, 2:18 am
#49
Join Date: May 2012
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I do - I suck at folding clothes..
Unlimited tea and coffee delivered to your room... anytime...
Unlimited tea and coffee delivered to your room... anytime...
Jan 24, 2013, 6:16 am
#50
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The search string 'butler, coffee' is productive. It will also lead to specific threads for St Regis Osaka.
Jan 24, 2013, 12:39 pm
#51
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Will be staying at the st regis osaka and i just read about the butler service. Do peopl actually ask the butler to com and fold their cloths before leaving?
It woud be too weird.
I am interested in the beverages service though. Does anyone know if its once per stay or anytime? Could i request for coffee ( does it include cappuchino?) in the AM then the in the afternoon?
It woud be too weird.
I am interested in the beverages service though. Does anyone know if its once per stay or anytime? Could i request for coffee ( does it include cappuchino?) in the AM then the in the afternoon?
FAQ: Butlers: what do they do? how much do you tip?
I've also requested a merge.
Jan 24, 2013, 2:02 pm
#52
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Can't vouch for that hotel, but my only experience with a St. Regis butler was in NYC, where the butler looked at me like something he had scraped off his shoe as he accompanied me to my room and then went on his merry way, never to be seen again during my stay. Well, others may have seen him. I didn't.
Mike
Mike
Jan 24, 2013, 3:49 pm
#53
Join Date: Mar 2007
Posts: 3,990
Will be staying at the st regis osaka and i just read about the butler service. Do peopl actually ask the butler to com and fold their cloths before leaving?
It woud be too weird.
I am interested in the beverages service though. Does anyone know if its once per stay or anytime? Could i request for coffee ( does it include cappuchino?) in the AM then the in the afternoon?
It woud be too weird.
I am interested in the beverages service though. Does anyone know if its once per stay or anytime? Could i request for coffee ( does it include cappuchino?) in the AM then the in the afternoon?
So I say ride 'em hard, and put 'em away wet! It'sa 'bout time we put this highly 'Butler Service' through its paces.
Cheers,
Jan 24, 2013, 4:11 pm
#54
Join Date: Mar 2011
Posts: 1,171
Sounds like most butler would do anything for you. I read a post where one drove the guy to pick up a pizza.. wow.. i'm sure that's probably not going to fly at most places. But i'd like to order tea or coffee a couple of times a day.. as long as you tip them, everyone wins!
Some poster stated that they were able to get juice and cookies etc.. i wonder if the tea and coffee service include snacks too.. website doesn;t state it, but maybe some do.
Some poster stated that they were able to get juice and cookies etc.. i wonder if the tea and coffee service include snacks too.. website doesn;t state it, but maybe some do.
Jan 24, 2013, 7:28 pm
#55
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Tipping depends on local customs and whether the hotel has a service charge.
Jan 26, 2013, 11:28 pm
#56
Join Date: Jan 2004
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Will be staying at the st regis osaka and i just read about the butler service. Do peopl actually ask the butler to com and fold their cloths before leaving?
It woud be too weird.
I am interested in the beverages service though. Does anyone know if its once per stay or anytime? Could i request for coffee ( does it include cappuchino?) in the AM then the in the afternoon?
It woud be too weird.
I am interested in the beverages service though. Does anyone know if its once per stay or anytime? Could i request for coffee ( does it include cappuchino?) in the AM then the in the afternoon?
They will offer to unpack your bags on arrival - I have never used this because to your point, I would think it was weird as well. I hadn't heard of the packing service, but it makes sense with everything else.
What the butlers have done for me is stuff like bring fresh coffee in the morning, filled ice buckets in the evening, taken clothes to be pressed (hotel charge), etc.
Jan 27, 2013, 1:50 am
#57
Used to be RichardKopf
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I as at St Regis Osaka for a week at Christmas. You can ask the butler to unpack your luggage and put everything away, but most westerners are not used to having someone else do this for them, me included.
We ordered espresso every morning and then whenever we felt like it. You can even use the butler as a wake-up service, ring the door bell, open the curtains, and deliver coffee and newspaper. There is also a butler closet next to the room's door, so you can leave things for the butler, which you want done, like laundry, shoes to shine, etc.
Generally, I enjoyed the butler service more in Europe than in Japan, but it's still very pleasant. Remember not to tip in Japan. Some find it offensive.
We ordered espresso every morning and then whenever we felt like it. You can even use the butler as a wake-up service, ring the door bell, open the curtains, and deliver coffee and newspaper. There is also a butler closet next to the room's door, so you can leave things for the butler, which you want done, like laundry, shoes to shine, etc.
Generally, I enjoyed the butler service more in Europe than in Japan, but it's still very pleasant. Remember not to tip in Japan. Some find it offensive.
Jan 27, 2013, 4:51 am
#59
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There was the custom that guests give some monetary gift to the lady who takes the guests to the room and takes care of them through out their stay.
She acts as the butler.
But this is very traditional way and young Japanese people know nothing about such custom and we are losing the custom eventually.
All the western style hotels/restaurants in Japan, no need to tip at all!
Jan 27, 2013, 11:16 am
#60
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