Oct 5, 2015, 8:31 am
Last edit by: lcpteck
Resort Access from Union Street: Aug. 11 – Oct. 6, 2015
From August 11 through October 6, 2015, access to the resort from Union Street will be closed due to road construction. Please use Main Street / Historic Route 7A to access the resort. Please contact the resort for further information.
Holiday Season: December 20, 2015 – January 3, 2016
From December 20, 2015 to January 3, 2016, the resort will have a large number of families with children and pets due to the holiday season. Please contact the resort for further information.
Martin Luther King's: January 15-18, 2016
From January 15 to January 18, 2016, the resort will have a large number of families with children and pets due to Martin Luther King’s weekend. Please contact the resort for more information.
President's Week: February 12 – February 21, 2016
From February 12 to February 21, 2016, the resort will have large number of families with children and pets due to President's Week. Please contact the resort for more information.
From August 11 through October 6, 2015, access to the resort from Union Street will be closed due to road construction. Please use Main Street / Historic Route 7A to access the resort. Please contact the resort for further information.
Holiday Season: December 20, 2015 – January 3, 2016
From December 20, 2015 to January 3, 2016, the resort will have a large number of families with children and pets due to the holiday season. Please contact the resort for further information.
Martin Luther King's: January 15-18, 2016
From January 15 to January 18, 2016, the resort will have a large number of families with children and pets due to Martin Luther King’s weekend. Please contact the resort for more information.
President's Week: February 12 – February 21, 2016
From February 12 to February 21, 2016, the resort will have large number of families with children and pets due to President's Week. Please contact the resort for more information.
[LEAVING Marriott 18 Feb ‘21] Equinox Resort, Vermont, Luxury Coll’n [Master Thread]
Feb 2, 2009, 11:26 am
#47
Join Date: Jul 2005
Location: NJ/NYC
Programs: AA EXP/LT Plat, SPG Plat/LT Plat, HHonors Gold, Hyatt Plat, IHG Plat, MR Silver
Posts: 2,786
Got back from a quick stay here.
Very nice property. Not sure what the upgrade situation is typically like, I got a supposed "Deluxe" room from base room. Don't think there is much difference.
Breakfast and Lunch at the Marsh Tavern was quite good. Breakfast is typically in another restaurant on site but on this particular day it had been moved and I didn't have a chance to try it on another day. I didn't eat dinner on site, instead we went to Bistro Henry (about 10 mins away), which was recommended by the concierge. It wasn't quite fine dining (nor was it billed as such), but our meal was excellent and there were a couple of unique things on the menu.
The gym and spa was modern with great equipment. Only problem is you need to go outside to get to it. Not too great when its 20 degrees F outside. If you want to snowshoe/x-country ski you get complimentary access to the Hilden House down the street.
We did have one issue, which was the valet locking our car with the keys inside while the car was running. To their credit, the more senior valet stepped up, called the hotel's shuttle van and made sure that AAA unlocked the car. However, I did feel that they tried to keep it a bit hidden from the more senior front desk staff. I did bring it to their attention so that they would have an opportunity to go a bit above and beyond in terms of making up for it. Considering the car was sitting there running for probably an hour or so, I thought they would offer something, but they didn't. I let it go.
Overall, I was pretty happy with the service and offerings of the hotel and I'd probably go back, even though the valet incident rubbed me a bit the wrong way.
Very nice property. Not sure what the upgrade situation is typically like, I got a supposed "Deluxe" room from base room. Don't think there is much difference.
Breakfast and Lunch at the Marsh Tavern was quite good. Breakfast is typically in another restaurant on site but on this particular day it had been moved and I didn't have a chance to try it on another day. I didn't eat dinner on site, instead we went to Bistro Henry (about 10 mins away), which was recommended by the concierge. It wasn't quite fine dining (nor was it billed as such), but our meal was excellent and there were a couple of unique things on the menu.
The gym and spa was modern with great equipment. Only problem is you need to go outside to get to it. Not too great when its 20 degrees F outside. If you want to snowshoe/x-country ski you get complimentary access to the Hilden House down the street.
We did have one issue, which was the valet locking our car with the keys inside while the car was running. To their credit, the more senior valet stepped up, called the hotel's shuttle van and made sure that AAA unlocked the car. However, I did feel that they tried to keep it a bit hidden from the more senior front desk staff. I did bring it to their attention so that they would have an opportunity to go a bit above and beyond in terms of making up for it. Considering the car was sitting there running for probably an hour or so, I thought they would offer something, but they didn't. I let it go.
Overall, I was pretty happy with the service and offerings of the hotel and I'd probably go back, even though the valet incident rubbed me a bit the wrong way.
Jun 24, 2009, 11:51 am
#48
Join Date: Jun 2005
Location: Charlotte, NC, USA | CLT, formerly LHR & AMS (with just a bit of PSP)
Programs: BAEC Gold, Hilton Diamond, BonVoy Titanium, (soon former) Caesars7*, (former) Wynn Black, HR "Icon"
Posts: 8,172
Incredible $99 rate! (midweek)
I've been tracking prices @ The Equinox for the past few weeks, but was reluctant to prepay for a quick birthday trip (June 28th to 30th), due to the horrible weather we have been experiencing in New England (tons of rain...rain...rain..)
Well, I happened upon an offer that was too good to be true today.
I just completed my booking on SPG.COM (using my SPG Gold Number for the booking) using the TRVLZO promotional code.
Rate for 28-Jun-09 to 30-Jun-09
Rate Plan: Travelzoo
99.00 in US DOLLARS per night
Taxes
State Tax 9.0 Percent Per Room Per Night Not In The Rate
Guarantee and Cancellation Policies
USD 198.00 deposit is due on Wed, Jun 24, 2009 and will be charged to the credit card provided.
The time for cancelling without penalty has passed.
If you cancel the forfeiture amount will be 198.00.
Room taxes may be charged on deposits and any penalties.
The most incredible part about this rate is that it includes the $25 per day resort fee. Previously, the lowest rate I could find was $149/per night + $25 per night resort fee.
I'll report back after the stay...
Wife is very very happy, that I canceled the Vegas Caesars [comp] reservation (and Atlantic City Caesars [comp] reservations... gotta cover your bases) --- and she gets her wish for a non-casino property trip for my birthday weekend....
Well, I happened upon an offer that was too good to be true today.
Save up to 75% OFF regular rates with this special offer from Equinox, A Luxury Collection Golf Resort & Spa, located in Vermont. This AAA 4-Diamond resort offers a $99 rate, valid Sunday through Thursday nights through Sept. 24. Weekend stays start from $199 per night. This property typically commands rates as high as $400 during the peak summer season.
The special offer includes the following extras:
A $25 gift certificate toward any treatment in the award-winning Spa at Equinox
A $25 gift certificate toward greens fees at the Golf Club at Equinox
Complimentary access to the pool, hot tub, and fitness center
Complimentary high-speed wireless, valet parking, mountain bikes and access to 855 preserve trails
Resort fee waived (regularly $25) ^^
This property has been named:
One of the 500 Greatest Hotels in the World by Travel + Leisure
AAA 4-Diamond award winner for 14 consecutive years
No. 1 Luxury Resort in the Northeast by Departures magazine
One of North America’s Top 25 Spas by Travel + Leisure
The $99 rate is valid for the hotel's Superior Queen and King Rooms. Superior Rooms with two beds and Deluxe Rooms have also been discounted.
Blackout Dates: July 10; Sept. 18-19
Click here to book online or call 800-362-4747 and mention rate code TRVLZO. Book by July 8
The special offer includes the following extras:
A $25 gift certificate toward any treatment in the award-winning Spa at Equinox
A $25 gift certificate toward greens fees at the Golf Club at Equinox
Complimentary access to the pool, hot tub, and fitness center
Complimentary high-speed wireless, valet parking, mountain bikes and access to 855 preserve trails
Resort fee waived (regularly $25) ^^
This property has been named:
One of the 500 Greatest Hotels in the World by Travel + Leisure
AAA 4-Diamond award winner for 14 consecutive years
No. 1 Luxury Resort in the Northeast by Departures magazine
One of North America’s Top 25 Spas by Travel + Leisure
The $99 rate is valid for the hotel's Superior Queen and King Rooms. Superior Rooms with two beds and Deluxe Rooms have also been discounted.
Blackout Dates: July 10; Sept. 18-19
Click here to book online or call 800-362-4747 and mention rate code TRVLZO. Book by July 8
Rate for 28-Jun-09 to 30-Jun-09
Rate Plan: Travelzoo
99.00 in US DOLLARS per night
Taxes
State Tax 9.0 Percent Per Room Per Night Not In The Rate
Guarantee and Cancellation Policies
USD 198.00 deposit is due on Wed, Jun 24, 2009 and will be charged to the credit card provided.
The time for cancelling without penalty has passed.
If you cancel the forfeiture amount will be 198.00.
Room taxes may be charged on deposits and any penalties.
The most incredible part about this rate is that it includes the $25 per day resort fee. Previously, the lowest rate I could find was $149/per night + $25 per night resort fee.
I'll report back after the stay...
Wife is very very happy, that I canceled the Vegas Caesars [comp] reservation (and Atlantic City Caesars [comp] reservations... gotta cover your bases) --- and she gets her wish for a non-casino property trip for my birthday weekend....
Jun 24, 2009, 12:17 pm
#49
Join Date: Oct 2001
Location: From: PWM
Programs: United GS, Fairmont Platinum,SPG LTPlat, Hilton Diamond, MarriottGold..like the rest of the world
Posts: 4,401
I completely concur that the promo $99 rate is exceptional. The last time I stayed at this wonderful place, it was during the Rock Resort days (maybe 6 years ago) and I paid $249 + tx for each night. It's a magnificent property and at $99, an amazing deal.
Jun 24, 2009, 12:35 pm
#50
Join Date: Jun 2005
Location: Charlotte, NC, USA | CLT, formerly LHR & AMS (with just a bit of PSP)
Programs: BAEC Gold, Hilton Diamond, BonVoy Titanium, (soon former) Caesars7*, (former) Wynn Black, HR "Icon"
Posts: 8,172
Renovations
We are pleased to announce a multi-million dollar revitalization of this stunning property that pays homage to the past while bringing sophisticated modern touches that make our guests feel right at home. The first thing you’ll notice is our magnificent new Great room. Created by renowned designer Geoffrey Bradfield in conjunction with famed architectural firm Baskervill Architects, it is a statement in subtlety. Inspired by the innovative work of famous Swiss sculptor Diego Giacometti, it is meant to capture the artistic sense of the 21st century. Soothing earth tones lend a comfortable, relaxed feeling. The superb lighting has been fashioned to add a feeling of warmth. Ample seating invites you to sit back and relax after a long trip. And of course, the monumental scale has been preserved, as befits a property of this stature.
Our multi-million dollar revitalization continues into our lavish guest rooms. Furniture and linens have all been painstakingly selected with an eye toward your comfort. Guests will be coddled in a custom made bed, complete with an array of plush pillows. Soothing modern colors abound. In all, what designer Geoffrey Bradfield has achieved is a feeling of spacious intimacy. These are rooms you’ll be delighted to retire to after a long day of adventures here at the Equinox.
We are pleased to announce a multi-million dollar revitalization of this stunning property that pays homage to the past while bringing sophisticated modern touches that make our guests feel right at home. The first thing you’ll notice is our magnificent new Great room. Created by renowned designer Geoffrey Bradfield in conjunction with famed architectural firm Baskervill Architects, it is a statement in subtlety. Inspired by the innovative work of famous Swiss sculptor Diego Giacometti, it is meant to capture the artistic sense of the 21st century. Soothing earth tones lend a comfortable, relaxed feeling. The superb lighting has been fashioned to add a feeling of warmth. Ample seating invites you to sit back and relax after a long trip. And of course, the monumental scale has been preserved, as befits a property of this stature.
Our multi-million dollar revitalization continues into our lavish guest rooms. Furniture and linens have all been painstakingly selected with an eye toward your comfort. Guests will be coddled in a custom made bed, complete with an array of plush pillows. Soothing modern colors abound. In all, what designer Geoffrey Bradfield has achieved is a feeling of spacious intimacy. These are rooms you’ll be delighted to retire to after a long day of adventures here at the Equinox.
Jun 24, 2009, 12:39 pm
#51
Join Date: Oct 2001
Location: From: PWM
Programs: United GS, Fairmont Platinum,SPG LTPlat, Hilton Diamond, MarriottGold..like the rest of the world
Posts: 4,401
Jun 25, 2009, 9:39 pm
#55
Join Date: Nov 2006
Programs: UA 1K/ 1MM, SPG Plat
Posts: 364
Just FYI, tried to book the 99 rate on the website with the promo code and couldn't find any availability. If you're interested in the rate, just call plat concierge and give them the promo code. They were able to find availability almost any day this summer (dates the website priced at significantly higher rates...)
Jun 26, 2009, 8:11 am
#56
Join Date: Jun 2005
Location: Charlotte, NC, USA | CLT, formerly LHR & AMS (with just a bit of PSP)
Programs: BAEC Gold, Hilton Diamond, BonVoy Titanium, (soon former) Caesars7*, (former) Wynn Black, HR "Icon"
Posts: 8,172
Setting aside the marketing splash,
Our multi-million dollar revitalization continues into our lavish guest rooms. Furniture and linens have all been painstakingly selected with an eye toward your comfort. Guests will be coddled in a custom made bed, complete with an array of plush pillows. Soothing modern colors abound. In all, what designer Geoffrey Bradfield has achieved is a feeling of spacious intimacy. These are rooms you’ll be delighted to retire to after a long day of adventures here at the Equinox.
Just FYI, tried to book the 99 rate on the website with the promo code and couldn't find any availability. If you're interested in the rate, just call plat concierge and give them the promo code. They were able to find availability almost any day this summer (dates the website priced at significantly higher rates...)
Jul 4, 2009, 10:32 pm
#57
Join Date: Oct 2002
Location: CA USA
Posts: 133
FWIW, I've only had success booking online using the SPG/Travelzoo link. I did not have success booking by entering the code on the SPG site.
Aug 2, 2009, 9:59 am
#58
Join Date: Nov 2006
Programs: UA 1K/ 1MM, SPG Plat
Posts: 364
hmmmm... just got done with a mid-week stay here and was very unimpressed.
1) This was a special occasion and platinum concierge noted this on my one-night stay. Platinum concierge was also kind enough to call the night before when I noted that I was still in a standard room and had not even been pre-blocked into deluxe. The hotel made no effort to upgrade. I called the day of mentioning that I was on my way and if the hotel could please keep me in mind for an upgrade. Arrived at check-in. NO upgrade. Platinum concierge also indicated that using a "who touched" she discovered that the hotel had not even looked at my reservation. The front desk lady (someone from Croatia) was very nice, but said, "sorry, we have no upgrades, here is your standard room." When I looked aghast, asked for a least a deluxe room (the hotel apparently only has 3 suites), and complained, she then gave me a choice of 3 different deluxe rooms. Huh? Why weren't those assigned to me and why did she claim the hotel was full and couldn't do an upgrade????
2) Platinum amenity was not in the room. 1/2 hour after check-in I call down and ask for it. Shannon at the front desk says "It looks like your platinum status hasn't been updated sir." Huh? What does that mean? "ok, I respond, please just send it up soon."
4 hours later, I'm still waiting for the platinum amenity.
So I called down to the front-desk and again get Shannon and ask for the platinum amenity.
"I'm sorry sir, the kitchen is very busy right now."
Huh? (the typical amenity is a box of chocolates. Where's the cooking involved in that?) And has the kitchen been busy for the last 4 hours? So busy they couldn't bring up a box of chocolates to the second floor?
By 9pm (6 hours later), after I've left a message with the manager (mind you no assistant manager or anybody other than the front desk is apparently on duty after 6pm here), someone finally arrives with the chocolate. Ok. Thanks.
3) I also found the spa attendants aloof and unfriendly. A typically nice hotel will show a guest around the spa when they mention they've never been there before. The 2 ladies working there on the day I arrived were too busy playing on the computer to offer to help when I indicated I was turned around...
Overall, lackluster service. And I was VERY disappointed with the lack of Plat recognition and lack of effort to treat me as a plat preferred guest.
1) This was a special occasion and platinum concierge noted this on my one-night stay. Platinum concierge was also kind enough to call the night before when I noted that I was still in a standard room and had not even been pre-blocked into deluxe. The hotel made no effort to upgrade. I called the day of mentioning that I was on my way and if the hotel could please keep me in mind for an upgrade. Arrived at check-in. NO upgrade. Platinum concierge also indicated that using a "who touched" she discovered that the hotel had not even looked at my reservation. The front desk lady (someone from Croatia) was very nice, but said, "sorry, we have no upgrades, here is your standard room." When I looked aghast, asked for a least a deluxe room (the hotel apparently only has 3 suites), and complained, she then gave me a choice of 3 different deluxe rooms. Huh? Why weren't those assigned to me and why did she claim the hotel was full and couldn't do an upgrade????
2) Platinum amenity was not in the room. 1/2 hour after check-in I call down and ask for it. Shannon at the front desk says "It looks like your platinum status hasn't been updated sir." Huh? What does that mean? "ok, I respond, please just send it up soon."
4 hours later, I'm still waiting for the platinum amenity.
So I called down to the front-desk and again get Shannon and ask for the platinum amenity.
"I'm sorry sir, the kitchen is very busy right now."
Huh? (the typical amenity is a box of chocolates. Where's the cooking involved in that?) And has the kitchen been busy for the last 4 hours? So busy they couldn't bring up a box of chocolates to the second floor?
By 9pm (6 hours later), after I've left a message with the manager (mind you no assistant manager or anybody other than the front desk is apparently on duty after 6pm here), someone finally arrives with the chocolate. Ok. Thanks.
3) I also found the spa attendants aloof and unfriendly. A typically nice hotel will show a guest around the spa when they mention they've never been there before. The 2 ladies working there on the day I arrived were too busy playing on the computer to offer to help when I indicated I was turned around...
Overall, lackluster service. And I was VERY disappointed with the lack of Plat recognition and lack of effort to treat me as a plat preferred guest.
Aug 2, 2009, 12:35 pm
#59
Join Date: Apr 2002
Posts: 2,946
Aug 2, 2009, 1:46 pm
#60
Join Date: Oct 2001
Location: From: PWM
Programs: United GS, Fairmont Platinum,SPG LTPlat, Hilton Diamond, MarriottGold..like the rest of the world
Posts: 4,401
uapremiere --
Thank you for taking the time to note you recent experience. What a shame that your experience with the front desk seemed to have been so marginal. I'd be more interested, however, in hearing about your impressions of the total property (rooms, facilities, grounds, dining options, etc) on your recent stay.
This property certainly has the ability to put forward an excellent resort experience. The location, the building, the history and the heritage are all pure class; let's hope they're not skimping too much on staff expense to neutralize all that's so wonderful about this place.
Thank you for taking the time to note you recent experience. What a shame that your experience with the front desk seemed to have been so marginal. I'd be more interested, however, in hearing about your impressions of the total property (rooms, facilities, grounds, dining options, etc) on your recent stay.
This property certainly has the ability to put forward an excellent resort experience. The location, the building, the history and the heritage are all pure class; let's hope they're not skimping too much on staff expense to neutralize all that's so wonderful about this place.