Dec 28, 2021, 12:40 am
Westin Lagunamar Ocean Resort, Cancun [Master Thread]
Jan 8, 2013, 7:36 pm
#151
Join Date: Apr 2004
Location: Belgrade, Serbia
Programs: Etihad Guest
Posts: 1,549
Some new observations from our most recent annual visit to Lagunamar (last week):
[UNegatives:
(Mediocre sports bar does not even show all NFL and college games (no directv) and pool bar shows soccer (not too smart if you want vast majority of clientele, i.e. Americans to sit and purchase drinks).
[UNegatives:
(Mediocre sports bar does not even show all NFL and college games (no directv) and pool bar shows soccer (not too smart if you want vast majority of clientele, i.e. Americans to sit and purchase drinks).
American football is a good way to drive them away. They want soccer. And they probably don't want to watch it with people who know nothing of the global game.
So you can argue it both ways.
Jan 9, 2013, 12:06 am
#152
FlyerTalk Evangelist
Join Date: Jun 2008
Location: Florida, the crazy folks state.
Programs: Marriott Titanium Marriott Platinum for life.
Posts: 16,974
Actually, British and European visitors are starting to arrive in huge numbers in Cancun, as well as increasing numbers of Brazilians.
American football is a good way to drive them away. They want soccer. And they probably don't want to watch it with people who know nothing of the global game.
So you can argue it both ways.
American football is a good way to drive them away. They want soccer. And they probably don't want to watch it with people who know nothing of the global game.
So you can argue it both ways.
Jan 9, 2013, 12:44 am
#153
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,720
Yes, we observed a few Euros at Lagunamar - I heard Russian and French. Plus quite a few Mexicans. But I'd estimate 80%+ of clientele were from USA. And the surest way to turn off US males (not to mention women and children) is televised soccer from Mexico (world cup excepted). This was clearly put on to entertain the bar staff, who were not particularly fast to serve. Football is 2 days a week, they obviously understood that in the sports bar - why not the pool area?? Again, incompetent management.
Jan 9, 2013, 2:01 am
#154
Join Date: Apr 2004
Location: Belgrade, Serbia
Programs: Etihad Guest
Posts: 1,549
Funnily enough, during the last 2 Euros (4 yearly European soccer championships, which are in Olympic years and are considerably bigger worldwide than the Olympics) I have taken a trip with my family from the USA to Mexico so that we can enjoy wall-to-wall TV coverage.
I own at Westin Kaanapali Ocean Resort Villas - remember Australians are Hawaii's number 3 visitors after Japanese and Californians - and always get annoyed by the fact that there's a Sports Bar but I can't watch the European Champions League.
Americans have a tendency to think that other English-speakers are interested in the same sports as them. We're not!
I own at Westin Kaanapali Ocean Resort Villas - remember Australians are Hawaii's number 3 visitors after Japanese and Californians - and always get annoyed by the fact that there's a Sports Bar but I can't watch the European Champions League.
Americans have a tendency to think that other English-speakers are interested in the same sports as them. We're not!
Jan 31, 2013, 8:31 pm
#155
Join Date: Sep 2012
Location: SFO (San Fran)
Programs: United, Hilton (Diamond), Marriott Elite
Posts: 75
You would according to spg.com:
(c) At the following properties, Members will earn Starpoints for all Eligible Charges; however, upgrades, late check-out, and other in-hotel benefits are not available. Free Night Awards are accepted at these properties subject to the following conditions: 1) Free Night Awards may only be booked within 120 days of arrival; 2) blackout dates may apply; 3) limited rooms may be available for Free Night Awards; 4) Starpoints acquired through conversion of a Vacation Ownership Interest at an SVO Resort may not be redeemed for Free Night Award accommodations at a SVO Resort.
Properties:
Westin Ka'anapali Ocean Resort & Villas, Lahina Maui, HI
Westin Princeville Ocean Resort Villas, Princeville, Kauai, HI
Sheraton Vistana Villages, Orlando, FL
The Westin Lagunamar Ocean Resort, Cancun, Mexico
Sheraton Vistana Resort, Orlando, Florida
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
(c) At the following properties, Members will earn Starpoints for all Eligible Charges; however, upgrades, late check-out, and other in-hotel benefits are not available. Free Night Awards are accepted at these properties subject to the following conditions: 1) Free Night Awards may only be booked within 120 days of arrival; 2) blackout dates may apply; 3) limited rooms may be available for Free Night Awards; 4) Starpoints acquired through conversion of a Vacation Ownership Interest at an SVO Resort may not be redeemed for Free Night Award accommodations at a SVO Resort.
Properties:
Westin Ka'anapali Ocean Resort & Villas, Lahina Maui, HI
Westin Princeville Ocean Resort Villas, Princeville, Kauai, HI
Sheraton Vistana Villages, Orlando, FL
The Westin Lagunamar Ocean Resort, Cancun, Mexico
Sheraton Vistana Resort, Orlando, Florida
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Feb 1, 2013, 10:20 am
#156
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
http://www.starwoodhotels.com/prefer...g_terms.html#9
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Feb 1, 2013, 10:31 am
#157
Join Date: Jul 2005
Location: NJ/NYC
Programs: AA EXP/LT Plat, SPG Plat/LT Plat, HHonors Gold, Hyatt Plat, IHG Plat, MR Silver
Posts: 2,786
It was the case back in July 2010 when that posting was made. Things have changed a bit since then.
http://www.starwoodhotels.com/prefer...g_terms.html#9
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
http://www.starwoodhotels.com/prefer...g_terms.html#9
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Feb 1, 2013, 10:45 am
#158
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Many SVO properties are opted out because there are no food and beverage outlets onsite. I don't know if that applies here or not, so maybe one of your peers who've been there can assist?
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Feb 1, 2013, 11:37 am
#159
Join Date: Mar 2010
Location: PHL
Programs: HH Diamond, SPG Plat; no plans for chasing any more airline status.
Posts: 880
Feb 1, 2013, 12:16 pm
#160
Join Date: Nov 1999
Location: MEX/YVR/YYF
Programs: AS MVP/AC75K/AM Gold/UA*S/SPG-Marriott Lifetime Titanium/Accor-FPC Gold/HHDiamond/Hyatt Exp
Posts: 5,035
Feb 1, 2013, 12:41 pm
#161
Join Date: Mar 2010
Location: YYZ
Programs: Marriott Bonvoy Lifetime Titanium, AC Elite, Airmiles Gold, Hertz Gold Plus Rewards
Posts: 785
Yes, they offer free breakfast as Plat amenity and one class upgrade to 1 bedroom suite. Sometimes. This is it.
Feb 3, 2013, 9:30 am
#162
Join Date: Jul 2005
Location: NJ/NYC
Programs: AA EXP/LT Plat, SPG Plat/LT Plat, HHonors Gold, Hyatt Plat, IHG Plat, MR Silver
Posts: 2,786
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 6_1 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10B143 Safari/8536.25)
Lounge? Since when? Are you sure it wasn't Westin Cancun -- not Lagunamar? They didn't have any lounge late 2011... Not on their website either...
Yes, they offer free breakfast as Plat amenity and one class upgrade to 1 bedroom suite. Sometimes. This is it.
Any luck on a late checkout? I would be looking for 1:30 or so.
Originally Posted by Medved
Yes, they offer free breakfast as Plat amenity and one class upgrade to 1 bedroom suite. Sometimes. This is it.
Feb 7, 2013, 2:51 pm
#164
Join Date: Apr 2001
Location: ORD: UA GS - 1MM, SPG Plat, Marriott Plat
Posts: 116
Confirmed Lounge (Access)?
Heading down in a few weeks and would like to know about Platinum lounge at this property. I'll reach out to my concierge and post her reply, but would appreciate anyone confirming a lounge and access to it.
Thanks.
Thanks.
Feb 7, 2013, 4:20 pm
#165
Join Date: May 2009
Location: MSP
Programs: Promus Preferred, ITT Sheraton Club
Posts: 674