Hotel email: [email protected]
Breakfast in the lounge. Platinum arrival gift option: breakfast in a choice of 2 restaurants(The Chinese Restaurant "四川" or Cafe California ) or 1,000 pts.
Breakfast in the lounge. Platinum arrival gift option: breakfast in a choice of 2 restaurants(The Chinese Restaurant "四川" or Cafe California ) or 1,000 pts.
Sheraton Miyako Tokyo, Japan [Master Thread]
#61
Join Date: Jun 2009
Location: Shanghai
Programs: SPG Pt.
Posts: 189
How can I improve my chances of getting upgraded to this executive suite? I'm checking in on Wednesday for 10 days. I don't really like the reason of not being upgraded because "your stay is too long." Isn't that even more of a reason to upgrade your Platinum customers"
Heck, I'd even be willing to switch rooms halfway through it they aren't willing to give me the suite for the entire stay.
Heck, I'd even be willing to switch rooms halfway through it they aren't willing to give me the suite for the entire stay.
#62
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,918
Is this definite that the buffet breakfast in the Chinese restaurant is a Plat benefit? Are there still all-day drinks in Bamboo provided for Plats?
#63
Join Date: Jan 2010
Programs: United 1K / Starwood Platinum
Posts: 41
showers
Hello...can anyone tell me if the bathrooms have separate shower and bath or is it combined?
I am staying here for the first time. I have always stayed at the Westin but prices their are getting crazy!
Thanks!
I am staying here for the first time. I have always stayed at the Westin but prices their are getting crazy!
Thanks!
#64
Join Date: Nov 2009
Programs: SPG Platinum
Posts: 101
I stayed at the Miyako Tokyo in March (Platinum SPG), and can confirm that the shower and bathtub are combined.
#65
Join Date: Dec 2007
Location: Tundra Land (MSP)
Programs: DL Plat, DL SkyClub, SPG Plat, HH Diamond, National Emerald Exec
Posts: 269
I just got back a couple of days ago, having spent several days in Osaka, then a few more in Tokyo. Both were extremely simple to navigate via metro.
#66
Join Date: Nov 2009
Programs: SPG Platinum
Posts: 101
Rather than wait for the shuttle (runs every 15 minutes between the hotel and the Meguro station), I walked the one block--think long side of a NY block--to the nearby Shirokanedei metro station, then rode it one stop to the Meguro station. From there, you can either explore the Meguro shops or easily connect to the JR Yamanote line that circles greater Tokyo.
I just got back a couple of days ago, having spent several days in Osaka, then a few more in Tokyo. Both were extremely simple to navigate via metro.
I just got back a couple of days ago, having spent several days in Osaka, then a few more in Tokyo. Both were extremely simple to navigate via metro.
#67
Join Date: Dec 2007
Location: Tundra Land (MSP)
Programs: DL Plat, DL SkyClub, SPG Plat, HH Diamond, National Emerald Exec
Posts: 269
I just got back a couple of days ago, having spent several days in Osaka, then a few more in Tokyo. Both were extremely simple to navigate via metro.
Regarding the hotel overall, went there as an SPG Gold, using a special rate that included breakfast in any one of the three restaurants (off a set menu in the California restaurant; buffet style in the Chinese restaurant). The location is excellent, if you're comfortable using the metro to get around. The only two "huh?" items are:
1. For evening cocktails, you have the M Bar downstairs (all smoking) and the Bamboo lobby bar upstairs (non-smoking plus smoking areas). If you're a non-smoker, that pretty much means you're upstairs, but....if you're there while the jazz combo is playing each evening, you'll be billed an additional 900 Y for live music. No other non-smoking options for a drink after dinner.
2. There are bizarre popping noises that come from the east facing windows once the sun comes up each morning. According to the desk manager, it's from the heat, and is unavoidable (odd, since one morning the temp was only 16 degrees C / 60 degrees F). The glass and the metal window frame were quite hot to the touch, which meant kicking off a lot of heat into the room. Not awful on a cool day, but the noise woke me up and kept me up each morning, with sunrise well before 5:00 a.m. My guess is the same thing happens at the end of the day in the west facing rooms, but no confirmation there.
On the upside, the staff is extremely friendly, helpful and gracious...the property itself very well kept. Take a stroll through the garden behind the hotel if you have a moment or two; it's a nice way to take a breather before heading off to dinner somewhere.
#68
Join Date: Aug 2009
Programs: UA-1K/GS, HHonors Diamond, SPG Platinum
Posts: 106
#69
Join Date: Jan 2010
Programs: United 1K / Starwood Platinum
Posts: 41
Thank you! it is the little things that I enjoy..like the separate shower..oh well.
#71
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
If you want to use an SPG50 certificate, only the Customer Contact Center nearest you will be able to help with the decision.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
#72
Join Date: Aug 2009
Programs: UA-1K/GS, HHonors Diamond, SPG Platinum
Posts: 106
Well I am Plat and I just got back from this property. The TV was an old console, so I do not think I was in an upgraded OR renovated room. If it was then they need to redo it.
#73
Join Date: Apr 2005
Programs: Starwood:Lifetime Platinum, Air Canada:Basic, Asiana:Lifetime Diamond Plus, ANA: Basic
Posts: 980
the upgrade is a trick :)
If you get the upgraded deluxe room with 1 Queen size (i think) bed, then the TV is a small old console - it's not even the flat screen console neither. The "deluxe room" features bigger bottles of shampoo and body/face cream (than regular rooms) - which I didn't use much anyways.
Now, if you get a non-upgraded room with two single beds, then you get a LCD- Flat pannel TV and DVD player. Your shampoo, bodywash and face cream are the smaller standard Sharaton size.
So after trying those two types of room, I chose the Flat LCD TV and DVD player instead of a bigger bed.
I skipped the free buffet breakfast 50% of the time because I got up too late. I did use the pool twice and the water was warm - quite nice. There is also a Jaccuzzi. Near the changing area there is the typical Japanese very hot tub, Sauna and shower. There is also a message room with very relaxing sofa type soft chairs and big flat screen tv.
I sometime take the free shuttle bus but sometimes just walk to JR Meguro station - 20 min walk. Think of it as excercise.
#74
Join Date: Dec 2007
Location: Tundra Land (MSP)
Programs: DL Plat, DL SkyClub, SPG Plat, HH Diamond, National Emerald Exec
Posts: 269
Since I was covering the entire city nearly every day (combining Yamanote line with nearly all the rest), I used a Suica cardno need to sweat the individual tickets, which was nice. Definitely got my moneys worth, given how much ground was covered in a mere three days.
#75
Join Date: Apr 2005
Programs: Starwood:Lifetime Platinum, Air Canada:Basic, Asiana:Lifetime Diamond Plus, ANA: Basic
Posts: 980
an excpetionally wonderful thing happened
I want to offer my praise of this hotel because of a very recent experience. It's worth writing becuase it happens so rarely.
I stayed in this hotel 4 times in the last 2 weeks.
On my last stay, after checking out of your hotel, I was waiting for the Airport bus. When the bus did come, I quickly boarded the bus while the hotel staff loads my luggage into the trunk of the bus. Unknowing to me at that time, I actually left TWO very important hand carry packages at the lobby. As the bus took off with me in it, I completely did not realize my mistake. Luckily, one of the hotel staff did!
The Sharaton hotel staff contacted the staff at the next hotel on the Airport bus scheduled stop (i.e. the Hotel Pacific at Shinakawa). When my bus reached its next stop, the staff at Hotel Pacific Shinakawa boarded my bus and alerted me about the two important hand carry packages I left at my hotel.
Furthermore, the Sharaton hotel staff arranged my two packages to be placed on the next Airport bus. I was able to get back both of my hand carry packages on the next airport bus in perfect condition.
I want to offer my praise to whoever the Bell Desk staff was. He/She went beyond his/her responsibility to help me get my hand carry package.
In my years of travel, most times, hotel staff would just hold the lost luggage in a safe place and maybe mail it to me after I call in. That is at least the expectation of what a proper hotel would do.
In some bad hotels, (one was the Ceasers Palace in Las Vegas!) hotel staff or cleaning crew would just keep the item and deny there was exsistance. I left an envelope of $500 foreign currency (read Canadian dollars) when I checked out in 2005. I can only positively think the cleaning crew may have thought it was tips....
Because the hotel staff had gone beyond their call of duty in this situation, they have won my sincere my gratitude. It is also a well-done to management that trained such customer caring staff. It is these occasions that makes a hotel shine and win loyalty among customers.
I wrote a thank you letter to the management of the hotel and hope that the staff responsible at the Bell Desk will get proper praised. I am just sharing my experience here so you all also know the good things that happened to me in this hotel.
I stayed in this hotel 4 times in the last 2 weeks.
On my last stay, after checking out of your hotel, I was waiting for the Airport bus. When the bus did come, I quickly boarded the bus while the hotel staff loads my luggage into the trunk of the bus. Unknowing to me at that time, I actually left TWO very important hand carry packages at the lobby. As the bus took off with me in it, I completely did not realize my mistake. Luckily, one of the hotel staff did!
The Sharaton hotel staff contacted the staff at the next hotel on the Airport bus scheduled stop (i.e. the Hotel Pacific at Shinakawa). When my bus reached its next stop, the staff at Hotel Pacific Shinakawa boarded my bus and alerted me about the two important hand carry packages I left at my hotel.
Furthermore, the Sharaton hotel staff arranged my two packages to be placed on the next Airport bus. I was able to get back both of my hand carry packages on the next airport bus in perfect condition.
I want to offer my praise to whoever the Bell Desk staff was. He/She went beyond his/her responsibility to help me get my hand carry package.
In my years of travel, most times, hotel staff would just hold the lost luggage in a safe place and maybe mail it to me after I call in. That is at least the expectation of what a proper hotel would do.
In some bad hotels, (one was the Ceasers Palace in Las Vegas!) hotel staff or cleaning crew would just keep the item and deny there was exsistance. I left an envelope of $500 foreign currency (read Canadian dollars) when I checked out in 2005. I can only positively think the cleaning crew may have thought it was tips....
Because the hotel staff had gone beyond their call of duty in this situation, they have won my sincere my gratitude. It is also a well-done to management that trained such customer caring staff. It is these occasions that makes a hotel shine and win loyalty among customers.
I wrote a thank you letter to the management of the hotel and hope that the staff responsible at the Bell Desk will get proper praised. I am just sharing my experience here so you all also know the good things that happened to me in this hotel.