[Left Marriott] Sheraton Keauhou Bay Resort, Kona, Big Island Hawaii [Master Thread]
Jan 23, 2012, 10:03 pm
#136
Join Date: May 2001
Location: Portland, OR, USA
Programs: UA 1K 3 Million/ex-many year GS, AA PLT/2 Mil, AS MVPG, HH Dia, Starwood Life Plat, Hertz PC
Posts: 1,401
No impact yet from the remodel on any property services since the current work is entrance and parking lot facing rooms. At some point they will get to things like the restaurants and that will impact guests - don't know when that will be. As to the suite - got lucky. I have stayed at the property many times and reliably get an ocean front room upgrade from the cheapest rate - sometimes right over the bar where you can watch the mantas from your lanai. This time they gave me the suite at the end of building 1 on the third floor. Huge space including an enormous deck you could have held a sizable party on.
Jan 24, 2012, 7:19 am
#137
Join Date: Jan 2012
Location: YOW
Programs: AP, AM
Posts: 132
Jan 24, 2012, 3:24 pm
#138
Join Date: Mar 2010
Location: YVR
Programs: Just a kettle now :)
Posts: 330
This property might be "tired" and "old", but it was very relaxing, which is all I was looking for. I, for one, will be returning. ^
Jan 26, 2012, 7:52 pm
#139
Join Date: May 2001
Location: Southern California
Posts: 391
I was there last week and returned on 1-24. We were on the SPA wing above the SPA on the 4th floor (top floor on that wing), so Manta Ray Grill and Bar were to our right and Manta Rays visible from our lanai, although a Palm tree sort of blocked the view a little. It was Ocean front, not Bay view, which is very different.
Regarding renovation, I doubt anything is going to change much in the rooms. The rooms on the 3 floors that were being worked on had their furniture outside the rooms, covered with clear tarp, as if they were planning to put it back in the room. Also were told that they are "redecorating" the rooms so there is more of a Hawaiian theme. The lobby was being renovated, we will how when we go back next year.
What they need to do is put a door between the sink and the room itself. That would be a huge "renovation".
Yes the property is old and dated but still provides good value.
Regarding renovation, I doubt anything is going to change much in the rooms. The rooms on the 3 floors that were being worked on had their furniture outside the rooms, covered with clear tarp, as if they were planning to put it back in the room. Also were told that they are "redecorating" the rooms so there is more of a Hawaiian theme. The lobby was being renovated, we will how when we go back next year.
What they need to do is put a door between the sink and the room itself. That would be a huge "renovation".
Yes the property is old and dated but still provides good value.
Jan 28, 2012, 4:37 pm
#140
Join Date: May 2003
Location: NY
Programs: AS Gold/SPG Gold/Hertz PC
Posts: 737
Here's a construction notice from a non-SPG website:
We're booked there (through Starwood) for 5-10 Feb and it sounds like they are doing some serious work that could seriously affect guests' enjoyment of the resort! I can't understand how the Starwood website (no warning until now) can be behind third-party websites in adding this very important information. Also, the least they can do is warn all customers that are already booked! We're due to arrive in exactly one week and so far nothing ...
"Effective immediately, the Sheraton Keauhou Bay Resort will be starting a renovation project, with a projected ending date of June, 2012. The details are as follows: The arrival experience will be enhanced with refurbishment of the port cochere, directionally reconfigured front desk and addition of a new lobby bar, along with other changes to the restaurants on the property. Hawaii's premier ocean dining location, will become Rays on the Bay. Guest rooms will be refreshed with new paint, carpeting, and brightened with the new art work. There will also be an addition of 10 guest suites. There will be improvements done to the Meeting Space and Fitness Center and the addition of Kona Surf Sports and Activity Center. Currently the scheduled dates are as follows (subject to change): Entry drive Resurfacing and reconfiguration Jan-March 2012 Guest Room soft goods, interior design enhancements Jan.- May 2012 Arrival Experience enhancements Jan.-Apr. 2012 Front Desk and Lobby Bar Jan.-Apr. 2012 Addition of Kona Surf Sports & Activity Center Late Jan.- Apr. 2012 Fitness Center upgrades Feb.-March 2012 Meeting Space upgrades Feb.-March 2012 Conversion of Manta Ray Bar & Grill to Rays on the Bay Apr.- May 2012 Conversion of Kai Restaurant to Aina Kai Apr.- May 2012 Conversion of Crystal Blue Lounge to Paakai Point Apr.- May 2012"
We're booked there (through Starwood) for 5-10 Feb and it sounds like they are doing some serious work that could seriously affect guests' enjoyment of the resort! I can't understand how the Starwood website (no warning until now) can be behind third-party websites in adding this very important information. Also, the least they can do is warn all customers that are already booked! We're due to arrive in exactly one week and so far nothing ...
Jan 28, 2012, 6:04 pm
#141
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,192
They tried this recently - and it was a dismal failure. They need to tear out the wood paneling on many of the room walls, overhaul the bathrooms and besides painting and carpeting, replace all the furniture.
Jan 28, 2012, 9:26 pm
#142
Original Member
Join Date: May 1998
Location: Orange County, CA, USA
Programs: AA (Life Plat), Marriott (Life Titanium) and every other US program
Posts: 6,411
I had that same upgrade about 2 years ago. The room itself was not fancy, but calling it just "a suite" is an understatement. And I think the deck was probably large enough to hold over 100 people for a party.
Jan 29, 2012, 8:48 am
#143
Join Date: Sep 2000
Location: Denver, CO
Programs: UA 1K 25 years/2MM, Honors LT Diamond, AVIS & Hertz Prez Club
Posts: 4,753
on the lackluster effort at a refurb
Feb 11, 2012, 5:22 pm
#145
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,192
Feb 14, 2012, 8:03 pm
#147
Join Date: May 2001
Location: Portland, OR, USA
Programs: UA 1K 3 Million/ex-many year GS, AA PLT/2 Mil, AS MVPG, HH Dia, Starwood Life Plat, Hertz PC
Posts: 1,401
Assuming you aren't staying there you can just park. From what I can tell they just (maybe) scan the lot sometime in the middle of the night for visitors without parking passes in the window.
Feb 15, 2012, 5:17 pm
#149
Join Date: May 2005
Location: Los Angeles, CA
Programs: AA EXP(.96MM), AMEX Platinum, United Premier Silver, Delta Gold, SPG Platinum 50, Hilton Gold VIP
Posts: 1,744
i will be staying here april 16 and april 18 (for stay credits). Will report back w/ details as a spg plat during renovations