Everything you want to know about status at SPG
May 28, 2007, 10:41 pm
#31
Join Date: May 2004
Location: Home
Programs: AA, Delta, UA & thanks to FTers for my PC Gold!
Posts: 7,676
You can read more from the Amex SPG site:
https://www124.americanexpress.com/c...n%20Starpoints
Jun 2, 2007, 12:33 pm
#32
Join Date: May 2007
Posts: 22
Just a very simple question sorry couldn't find the answer anywhere - if I book a room on spg.com with a cheap non refundable internet rate but don't actually turn up does that still count as a stay and do I get points?
Jul 18, 2007, 8:53 am
#34
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Everything you wanted to know about status at SPG
Last edited by Starwood Lurker; Dec 10, 2008 at 9:43 am
Sep 9, 2007, 7:33 am
#35
Join Date: Dec 2003
Location: NYC
Posts: 6,433
How long does it take to be upgraded to Gold Preferred Guest status once I spend $30,000?
It may take up to 12 weeks, but you will have the benefit for it least a full year.
https://www124.americanexpress.com/c...type=intFAQ#11
which would be better than 12-16 weeks or March of the next year (as quoted above). It would be nice if there was consistent information.
Sep 23, 2007, 10:01 am
#36
Join Date: Jan 2003
Location: GRU
Programs: SPG Platinum, LH Senator, UA Premier Executive, RG Diamante
Posts: 129
My kids are teens now and I realize I need 2 rooms for traveling with my family.
When I reserve, stay and pay 2 different rooms at the same hotel with one SPG# and same credit card, does it count as 2 stays ? 'x' nights for each room ?
When I reserve, stay and pay 2 different rooms at the same hotel with one SPG# and same credit card, does it count as 2 stays ? 'x' nights for each room ?
Sep 23, 2007, 10:04 am
#37
Join Date: Sep 2007
Programs: Onepass Elite Silver, Starwood Platinum
Posts: 13
In my experience with travelling for work and always picking up my coworker's rooms, I've always recieved credit for 2 stays and the equivalent night credits.
Sep 27, 2007, 11:50 am
#38
Join Date: May 2007
Location: MCI/ORD/CDG
Programs: AA Exec Plat, Marriott Lifetime Titanium
Posts: 771
I'm finally turning Platinum next week when I check-in at the W Silicon Valley.
On succeeding stays after that, how will I be accorded the "Platinum Amenities", more specifically, the 500 points? Do I have to request that every time I check-in or is this automatically posted to my account without any action on my part?
On succeeding stays after that, how will I be accorded the "Platinum Amenities", more specifically, the 500 points? Do I have to request that every time I check-in or is this automatically posted to my account without any action on my part?
Sep 27, 2007, 11:57 am
#39
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
I'm finally turning Platinum next week when I check-in at the W Silicon Valley.
On succeeding stays after that, how will I be accorded the "Platinum Amenities", more specifically, the 500 points? Do I have to request that every time I check-in or is this automatically posted to my account without any action on my part?
On succeeding stays after that, how will I be accorded the "Platinum Amenities", more specifically, the 500 points? Do I have to request that every time I check-in or is this automatically posted to my account without any action on my part?
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Oct 9, 2007, 6:08 am
#40
Join Date: Sep 2005
Location: Lafayette, CO, USA
Programs: SPG Lifetime Plat, AA Gold, UA Gold, DL Silver, HH Gold, Vail Epic
Posts: 9,096
Cheap Eliite, I think that you overlooked the word "Business" in lilpisher's question.
I searched the forum but could not find a definitive answer about the Preferred Business program. I used to think that it simply meant that the account has a SET code attached. However, I'm not sure that it's that simple.
Starwood Lurker has indicated that there is a Preferred Business department and a SET department. Starwood Lurker, can you clarify and detail more about this classification for this detail-oriented thread?
All I do know is that I can be both a Preferred Business Guest and a Platinum member. I don't know how this appears to the hotel staff.
I searched the forum but could not find a definitive answer about the Preferred Business program. I used to think that it simply meant that the account has a SET code attached. However, I'm not sure that it's that simple.
Starwood Lurker has indicated that there is a Preferred Business department and a SET department. Starwood Lurker, can you clarify and detail more about this classification for this detail-oriented thread?
All I do know is that I can be both a Preferred Business Guest and a Platinum member. I don't know how this appears to the hotel staff.
Oct 9, 2007, 9:58 am
#41
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Starwood Executive Traveler (SET) = companies who can commit to more than 100+ room nights per year.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Oct 9, 2007, 12:05 pm
#42
Join Date: Jan 2005
Location: NYC
Programs: AA EXP; UA 1K, AS 75K, LT Titanium, Globalist
Posts: 625
Starwood Preferred Business = companies who can commit to less than 100 room nights per year.
Starwood Executive Traveler (SET) = companies who can commit to more than 100+ room nights per year.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Starwood Executive Traveler (SET) = companies who can commit to more than 100+ room nights per year.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Since we're on SET and business, can you answer the following questions:
Q: Does using an SET code mean your company is part of Starwood Executive Traveller, or do SPB accounts also use an SET code?
A: No! the two seem to be different. As far as I can tell there's SET Preffered and SP Business. Both receive a SET number for reservations, but have different benefits/rates/etc.
Q: When making a reservation do I have to choose the corporate rate in order to get points for my business? Can I just input the SET # during checkout for a non-corporate (internet, BAR, etc) rate?
A: It looks like any rate that earns points for SPG will earn points for SPB.
Q: Do I have to enter an SET number when making a reservation, or is having my SPG account show Starwood preffered business enough to earn points?
Last edited by ihdihd; Oct 9, 2007 at 2:26 pm Reason: Answering my own questions, added one more
Oct 9, 2007, 2:43 pm
#43
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Q: When making a reservation do I have to choose the corporate rate in order to get points for my business? Can I just input the SET # during checkout for a non-corporate (internet, BAR, etc) rate?
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Oct 23, 2007, 5:01 pm
#44
Join Date: Aug 2006
Location: Australia
Programs: QF,VS,SQ,SPG,IC
Posts: 796
No Platinum Concierge in AP?
Just achieved Platinum for the first time 
I've read on SPG that Platinum Concierge is not available in Asia-Pacific. Can someone please clarify exactly what this means? Can I contact a concierge if I pay for the long distance phone call from Australia or use it when I'm travelling overseas? Or is this service not available at all to Asia Pacific residents?
I've read on SPG that Platinum Concierge is not available in Asia-Pacific. Can someone please clarify exactly what this means? Can I contact a concierge if I pay for the long distance phone call from Australia or use it when I'm travelling overseas? Or is this service not available at all to Asia Pacific residents?
Oct 23, 2007, 5:52 pm
#45
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Just achieved Platinum for the first time
I've read on SPG that Platinum Concierge is not available in Asia-Pacific. Can someone please clarify exactly what this means? Can I contact a concierge if I pay for the long distance phone call from Australia or use it when I'm travelling overseas? Or is this service not available at all to Asia Pacific residents?
I've read on SPG that Platinum Concierge is not available in Asia-Pacific. Can someone please clarify exactly what this means? Can I contact a concierge if I pay for the long distance phone call from Australia or use it when I'm travelling overseas? Or is this service not available at all to Asia Pacific residents?
In Australia, the number is 1-800-450-020.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]