Rollaway bed fees?
#1
Original Poster
Join Date: Apr 2011
Programs: Marriott Ambassador, AA ExecPlat, Amtrak Select Exec, former WN apologist
Posts: 1,425
Rollaway bed fees?
I often make use of rollaway beds when traveling with family. When booking rooms, there is always one of three types of descriptions listed in the room details:
#1 and #2 are very clear and straightforward. I have always interpreted #3 to mean that a rollaway bed is free of charge, which has always been my experience booking a room with that description. However, for an upcoming stay, I have two rooms booked that are described as #3, but the property just informed me there is a charge of $100 per bed per night. This adds up pretty quickly in a multi-room, multi-night stay.
I am curious about others' experiences with this? Is it reasonable of me to have assumed there was no charge for rollaways because one was not disclosed when I booked?
- Rollaway beds permitted: None
- Rollaway beds permitted: 1 at $xx per night
- Rollaway beds permitted: 1
#1 and #2 are very clear and straightforward. I have always interpreted #3 to mean that a rollaway bed is free of charge, which has always been my experience booking a room with that description. However, for an upcoming stay, I have two rooms booked that are described as #3, but the property just informed me there is a charge of $100 per bed per night. This adds up pretty quickly in a multi-room, multi-night stay.
I am curious about others' experiences with this? Is it reasonable of me to have assumed there was no charge for rollaways because one was not disclosed when I booked?
#2
Join Date: Jun 2007
Location: JAX
Programs: UA Plat MM, AA Gold MM, Marriott LTT, Hyatt Globalist
Posts: 3,770
I have always been charged for 3rd person/rollaway bed fee at SPG/Marriott hotels outside the US. However, the hotel usually then extended free breakfast benefits (Titanium) to 3rd person. Hotels included, St. Regis Florence, Sheraton Grande Sukhumvit, Renaissance Phuket Westin Milan.
#3
Join Date: Jul 2010
Location: SNA
Programs: UA Premier Platinum, Marriott Bonvoy Titanium Elite (Lifetime Platinum), HHonors Gold
Posts: 241
I've requested rollaway beds many times from each category, in the US, Europe, and Asia. I've never once actually been charged. Most recently, at the Westin Singapore, when I called to housekeeping upon arriving in our room to have them bring it up, they even reminded me that there would be a SG$100 per night charge... and yet, no charge upon checkout.
Of course, YMMV. I'm sure plenty of others can probably attest differently.
Of course, YMMV. I'm sure plenty of others can probably attest differently.
#4
Original Poster
Join Date: Apr 2011
Programs: Marriott Ambassador, AA ExecPlat, Amtrak Select Exec, former WN apologist
Posts: 1,425
I've requested rollaway beds many times from each category, in the US, Europe, and Asia. I've never once actually been charged. Most recently, at the Westin Singapore, when I called to housekeeping upon arriving in our room to have them bring it up, they even reminded me that there would be a SG$100 per night charge... and yet, no charge upon checkout.
Of course, YMMV. I'm sure plenty of others can probably attest differently.
Of course, YMMV. I'm sure plenty of others can probably attest differently.