writerguyfl

Data Point: In the 11+ years I worked in hotels, there was only one single night we ever needed all of our accessible rooms. Once in over 4,000 nights.

margarita girl

I think we're being punked, since it was April 1 and all.

Either that, or someone was spoiling for a fight! How else do you explain digging up a 10 year old thread with a great big chip on your shoulder. Maybe ask your doctor to change your meds?

yosithezet

Whether or not we ever see the poster again, the discussion is a valid discussion. It isn't specific to Starwood, of course. If anyone has any constructive information to add one way or the other, go for it. If not, all the comments about how old the thread is and the like don't add anything to what is a perfectly valid discussion.

Forstbetrieb

Although I need a walking stick and can enter and exit a bath tube for showering only with huge problems I wouldn't book an accessible room at all! In my often frequented hotels I get always a room with an walkin shower. That's fine for me for the moment. If I really need a wheelchair in future we will see.

For me it would be making sense if accessible rooms are only bookable by persons who need it. May be it is possible to ad something to the account opening the " Switch " to accessible rooms.

Doc Savage

I asked the GM at a hotel I frequent about this, and he said the accessible rooms rarely if ever sell out, and he had no problem with anyone reserving them, as they then left "more desirable" other rooms open for later sale at higher prices.

Be aware that you may not get upgrades since the staff may believe you actually require the accessible room.

Sam P. Goodman

I've booked them on a few occasions when price is lower and put a note in my reservation that I don't need an accessible room. Seems to work.

terpzone

isn't that exactly what the OP did when they put a note in the reservation?

nsummy

This thread is absolutely hilarious, especially since the poster disappeared, trolling at its best!

But while we are on the subject, has anyone ever complained about getting an ADA room? Usually they are at a cheaper rate but i dont book them because like someone else said, the showers usually suck.

Right now I am at a Westin and booked their "rejuvenate suite" specifically for the shower they advertise. This shower has 3 spouts coming out of the wall and a rain shower overheard head. Terrible for water conservation but great for your body. Sure enough, they throw me into an ADA room with this tiny detachable shower head that won't even stay up. I had a better shower experience at Comfort Inn last weekend that my cheap dad booked for us. On top of that, I don't even think anyone in a wheel chair would enjoy this shower as they would get blasted directly in the face with water.

Many times in my life I've gotten an ADA room and never have complained as its not that big of a deal. I'm spg gold and getting close to platinum; I don't expect hotels to roll out the red carpet for my arrival but out of the whole hotel I find it hard to believe that they couldn't have given this to someone without status. I don't care if I get an upgrade, but I certainly don't want a downgrade. Any thoughts?

atxtraveler

I agree with the poster from 2006... book the room, put in special requests that a ADA room is not needed, let your upgrades apply.

bgriff

It's entirely possible the agent may have put you in that room without stopping to think that it was ADA-configured. I have never had any trouble calling the front desk and asking for another room because I preferred the room that was not in the ADA configuration, as long as the hotel isn't sold out. (Since you booked an upgraded room category, though, it would be worth confirming when they give you a new room number "this is in the same category I booked, right?".)