SPG Free nights cancellation policy
Jan 8, 2018, 10:11 am
#1
Original Poster
Join Date: Aug 2013
Programs: Delta PM
Posts: 142
SPG Free nights cancellation policy
Hey guys, completely new to SPG program. I'm about to book a room using points, the cancellation policy says "CANCELLATION POLICY
If you cancel between Mon, 08 Jan 2018 and 12:00 PM hotel time on Thu, 25 Oct 2018, there will be no forfeiture amount"
Does this apply to points reservation as well? meaning that if I cancel in time, the points will be reversed back into my account?
If you cancel between Mon, 08 Jan 2018 and 12:00 PM hotel time on Thu, 25 Oct 2018, there will be no forfeiture amount"
Does this apply to points reservation as well? meaning that if I cancel in time, the points will be reversed back into my account?
Jan 8, 2018, 10:41 am
#2
Join Date: Dec 2010
Location: LHR
Programs: Accor PLT,Thai Silver, HH Dia, SPG Titanium (LT Gold), Aegean Gold, BA Silver
Posts: 5,119
Usually it mirrors the cash rate however just before confirming the reservation you will see the points cancellation policy where you can double check.
Jan 8, 2018, 1:33 pm
#3
Join Date: Aug 2008
Location: YVR
Posts: 82
It seems to vary from hotel to hotel but I have noticed some hotels let you cancel up to the check in day at 4pm or so to avoid cancellation fees. Some resort properties however you have to cancel a month beforehand. The Westin Whistler Resort is one such hotel. When you are going through the booking process it will inform you though.
Jan 8, 2018, 2:17 pm
#4
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 31,008
Hey guys, completely new to SPG program. I'm about to book a room using points, the cancellation policy says "CANCELLATION POLICY
If you cancel between Mon, 08 Jan 2018 and 12:00 PM hotel time on Thu, 25 Oct 2018, there will be no forfeiture amount"
Does this apply to points reservation as well? meaning that if I cancel in time, the points will be reversed back into my account?
If you cancel between Mon, 08 Jan 2018 and 12:00 PM hotel time on Thu, 25 Oct 2018, there will be no forfeiture amount"
Does this apply to points reservation as well? meaning that if I cancel in time, the points will be reversed back into my account?
If you're about to book on points but are looking at a cancellation policy for some other type of reservation, I suggest booking with points and looking at the cancellation policy just before confirming the reservation with points, as that's what's relevant.
Yes, if you cancel before the defined cancellation deadline for a points reservation, the points are returned to you.